Translucent Pools, LLC

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13 Years In Business

Company Details

  • Veteran Owned

Contact

PO Box 1337
Queen Creek, AZ 85142
http://translucentpools.com

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Pool Maintenance
  • Pool Repairs
  • Pool Service
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.7
19 Verified Reviews
  • 5
    18
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 19 results
5.0 Bradley R. San Tan Valley, AZ
8/10/2022

Needed a pool equipment repair. They came out and gave a quote on the work needing to be done. I agreed on the repair quote and the repair was scheduled for the next week. The repair was completed and was even less than the estimate. Translucent Pools adjusted the estimate to a lower amount than was quoted. The repair and the customer service was exceptional

5.0 Kathy M. Mesa, AZ
9/4/2020

Great customer service and prompt attention given

5.0 Greg H. Gold Canyon, AZ
5/27/2020

Super nice people.

5.0 Sandra B. Chandler, AZ
1/23/2020

5.0 Anita H. Mesa, AZ
12/4/2019

Brandon came right on time. He checked out the problems I was having with the pool and pump system and suggested what I could do myself. I hired him to start as my new pool guy in 2 weeks after I give my current pool guy a 2 weeks notice.

4.5 Debi / ken B. San Tan Valley, AZ
1/19/2019

Knowledgeable knew what he was doing and did a good when he said he would.

5.0 Seth F. Orlando, FL
9/23/2018

Great Customer Service!

5.0 Brent H. Gardena, CA
9/17/2018

0.50 Scott N. Oakton, VA
8/8/2018

Do not hire. Poor quality and customer service. I hired TP to maintain my pool (add chlorine, empty baskets and brush walls) while we were out of town for the month of July. We returned home to find the valves adjusted and the variable speed motor and controller reprogrammed to different speeds. Pool would only run at half speed. Technician acknowledged he had made the adjustments and was unable to return the settings to original state. Technician submitted a service request for Branden to contact me and resolve the problem. Waited 1.5 days for him to contact me but he didn't. I left a voicemail and he returned the call. He made suggestions of what needed to be done but never apologized or told me a time he would be coming out to fix the issue. I had no confidence in TP's abilities and told him I would have someone else come out to resolve and would let him know the results. The new company was able to correct the issues and cost me $93. Branden refused to reimburse me for the $93 stating I didn't give him a chance to fix it. He didn't offer to reimburse the $85 he charged for the service. Extremely poor customer service and training/knowledge of pools.

5.0 Kurt or becky H. Mesa, AZ
6/5/2018

Brandon was very knowledgeable, and did a super job cleaning our pool and explaining what needed to be done on repairs. We were very much aware repairs were needed so he wasn't springing anything on us! grateful we found someone to keep our pool functioning and clean!

Photos

Translucent Pools, LLC
Tile Cleaning

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