Tri-County Pump Service, Inc.

I work abroad and my wife and kids were at home when suddenly the water stopped working. We didnâ t know what to do or who to call. My wife tried talking to electricians and plumbers but none of them could fix it and said it was a well pump issue and they couldnâ t help. We are new home owners and not familiar with these things so my family went without water for almost 2 weeks until... I randomly Googled â well pump companiesâ and saw that â Tri County Pumpsâ had amazing reviews so I called them. They were the kindest and most understanding company Iâ ve ever worked with. They got there exactly when needed and fix everything and had qualified electricians and plumbers onsite while fixing our pump and did everything step by step with us so we could understand. Their entire staff from owners to admin to on-the-job workers were beyond amazing to work with and they made it so easy. Even from 1,000â s of miles away. I wish I could give them more stars. God bless you all!!

Excellent work and the guys were very knowledgeable so there's no guessing if the work will solve the issue. We discussed the problems, and they tested a few possible causes for our issue with our water pressure. Highly recommend Tri-County, and will use them again for sure. No hesitation.

Daniel, the owner, was very helpful. Jay and Cody, (the technicians) were true professionals. They were kind, very knowledgeable, and hard workers. I want to thank them for a job well done. I'll be telling anyone in need of well pump service to hire them.

Last wednesday evening our well pump stopped working. Contacted Tri County Pump Service that evening and they said they could be out the next morning. There service guy called me early next morning and said he was on the way. They replaced my 20 year old well pump and pre charge tank and the well works great now. Better water pressure through out the house. There service guys did a great job and had everthing on their truck to fix the well. If you need quality service in a timely manner i would diffinitly call them for all your plumbing needs.

The techs that came to our house in Frederick were Hayden and Aaron. They called to let us know they were on the way. Both individuals were extremely polite, respectful, and professional. They were very knowledgable, answering all questions about both the system and the maintenance. They cleaned up after themselves. They didn't just do the service call on the softening system, but checked the well and pump to make sure that all part were up and running properly. We were very pleased with their service, their knowledge of water systems and the techs who came out. They get a 5 star rating from us. We definitely recommend this company!

We were having problems with our septic. 1 st we had the tank pumped. Continued to have problems with backing up. Zack and his helper came out and snaked the clean out pipe. Worked for a couple weeks backed up again. Bryan and his helper came out and snaked the pipe again and ran the camera in the pipe which showed tree roots clogging up the pipe. He then ran a root cutting tool in the pipe. As Bryan was doing all of this he explained everything he was doing and why. I was very impressed with his knowledge. He was excellent. He advised we need a crew to dig up the pipe to the tank. Jay and Cody came out and dug up the pipe and inlet access and found clog mixed with tree roots. They cleaned everything up and all is working. Thank all of you guys for your help. I would recommend all them !

My pump was bad and they said my well was dry! Recommended a new well! I guess the tech they sent was inexperienced! Charged me $175.00 for nothing but a visit and feed me lies! Got a different plumber and changed pumps and everything is great!

Called Tri county pumps at around 1pm and technician (Kevin) arrived around 1:30 pm. Had a hole in a copper pipe in the ceiling and had tried to fix it myself but it wouldn't stay dry. Kevin quickly located the problem and fixed it while using a part that I had bought to complete the job. Very satisfied and happy with the job. Kevin also looked at my water system and gave some suggestions as to maintenance. Great job and very prompt.

I had Tri-County Pumps come and install my water treatment system that I bought. I also needed a new pressure tank for my system. They came and gave me a quote for the installation of the water treatment system (that I already owned) and for the new pressure tank. They came and gave a free estimate. Their prices were exactly what I was looking for in terms of cost. When they arrived to do the install, they were really professional and clean. They did the job quickly and wow did they do a great job. They kept it tight and compact and the location where they installed it was clean. I would highly recommend using this company.

The individual providing my service was exceptional. He was very professional and customer focus. It is the customer service that brings customers back to a business. I will always use TRI-CITY PUMPS for my sewer services.