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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process90% Recommended
15 Years In Business
Company Details
Contact
See Phone Number 27188 US Highway 14Richland Center, WI 53581 www.tristatebasementrepair.com/
Hours
- Mon: 7:00 AM - 5:00 PM
- Tue: 7:00 AM - 5:00 PM
- Wed: 7:00 AM - 5:00 PM
- Thu: 7:00 AM - 5:00 PM
- Fri: 7:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Foundation Drainage - Install or Replace
- Concrete Foundation - Repair
- Foundation or Basement - Waterproofing
- Inspection - Waterproofing
- Poured Concrete Wall Repair
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewThey were on time, they were friendly and explained what they were doing and the job was difficult and challenging and they returned to get it done. It was a 2 day project that turned into 3 and they even came to work on it on a Saturday.
I had them install an egress window mid-July. I was pretty happy with the window. Late August we had the major rains and the window held up great. Unfortunately, the dirt they back filled sunk 1.5 feet down around the entire perimeter 2-3 feet out. This was not a complaint for me, it happens with back fill. What was a problem was that I sent dozens of texts and phone calls to empty promises to bring me more dirt for almost 2 months. Then suddenly they tell me they won't bring the dirt since they considered this "landscaping" which was not included in the contract, without even coming to see the extent of the issue. This was a backfill problem, NOT landscaping. They FINALLY conceded to bring dirt, but complained they'd have to rent equipment to get to the backyard. At this point I just said put it in my driveway and I'd move it. So, this past Saturday, I (at almost 50 years old) spent 5 hours moving a huge pile of dirt instead of the people with young men and machinery that I paid $6,000 to do the work. On top of that, they dumped the dirt across the entire front of my garage instead of to the side (2 car driveway), trapping my car in the garage until I finished moving the dirt. So, either they were being massive jerks about it, or just incredibly stupid.
Last year, hired them to install a sump pump to eliminate water in basement. Still getting water in basement because, according to a company rep, the system wasn't properly sealed and the tiles didn't extend far enough. Corrective sealing lasted for a time, but this year, we're getting water in the basement where the tile ends.
Explained everything before work started and did a very good job
Only time will tell about the quality and that will tell us whether or not the money was well spent. I will add that the warranty did help us to decide who to go with. The service was very good with the cleanup as well as the office customer service.
very professional. kept us updated as to progress and when would be completed.
Careful and straightforward analysis of the problems and needed repairs.
They did a great job with the egress window. It was done well. What I was not happy with is the amount of debris left behind from the old egress and workers.
Professional and timely Site was kept clean
Photos
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