Triangle Reconstruction Company

Be careful dealing with Triangle Reconstruction. Rob, the owner comes off as humble, honest and sincere, but if something goes wrong watch out ! I hired Triangle Reconstruction back in the winter to repair the foundation at my house. This was a very large project of which I had paid him about a third. On January 11 they caused a fire at my house burning down my kitchen. Rob was very apologetic at first, but when I told him I wanted another company to finish the project he said I owed him a lot of money for the work they did and he claimed that they had completed %80 of the job. Fortunately, I had a reputable structural engineer come out to inspect my foundation before they started working on my house and then I had him come back after the fire. The engineer stated only 1/3 of the work had been completed - if that much ! Rob also threatened to file a stop work order if I did not let him bring â  his engineerâ  out to look at it. I understand accidents happen and against the advice of many people I was actually willing to give him the opportunity to finish the job and try to help rectify the situation. However Robâ  s estimate to finish was nowhere close to being equitable and provided no consideration for the hardship he has caused in my life. His estimate even included money owed for work they did in the kitchen which was burnt in the fire that they caused ! He clearly doesnâ  t understand the gravity of this and what my family and I have gone through and what weâ  re still going through. We have been out of our house for almost 5 months now and probably wonâ  t be able to move back in for another month or two. My family has suffered tremendously due to this companyâ  s negligence.

We are pleased to recommend Triangle Reconstruction with our highest praise. It seems too simple to say that they do what they said theyâ d do, but thatâ s exactly what happened. Our home is around 50 years old. Ours was a large job - around a month and $30,000. We had Triangle Reconstruction come in after another moisture company provided mold remediation and a humidifier. I wish weâ d contacted TR to start with. We provided TR with a structural engineering report. They created a plan to exactly meet all of engineerâ s concerns. TR used temporary supports and replaced seal plates, girders, and joists for over half of our home. In addition, they poured footers and built new columns. They also added a few additional girders to firm up our floors. They removed and replaced our insulation. They sealed our porch and crawl space, replaced our vapor barrier, and installed a moisture meter. They wrapped our electrical cords and hung them. We were treated with respect at every step of the process. Both Brian and Rob were available at any time we had a question via text or phone call. From Brian, we received a daily morning report, with the benchmarks they hoped to accomplish that day, who would be on site, when the workers would arrive, and an update of what was accomplished the previous day. We were provided with a ton of photos and videos to document the progress under the house. Either Rob or Brian was on site each day. Rob took care of all permitting and being present on site when the town inspectors visited. The majority of the work in the crawlspace was done by Jose and Juan Carlos with some support by Valentin. Jose painstakingly hand selected each piece of lumber. My husband was impressed with the quality of lumber. Each worker who came out to our house was detail-oriented and respectful of us and our property. The work space was kept tidy and waste was removed daily. We were very worried about workers getting injured given the structural damage and the tight crawlspace. We appreciated that TR did not work their crews excessively long days. The guys had a milestone to hit each day. Sometimes they worked for four hours. Sometimes six. At no point were the crews expected to put in 10- and 12-hour days and work to the point that accidents could happen. As a family with kids, this was also respectful of our homeâ s routines. We are particularly grateful for the Joseâ s perfectionist tendencies. My husband is an engineer and critical. He was stunned at how Jose and Juan Carlos removed wood that was spongelike and now our crawlspace looks like a brand new house. The joints are tight. Everything is perfectly lined up. Only screws were used (no nails like we see from our early 1970s construction) and joist hangers supplement each board to ensure they stay in place. Our home has never felt more solid and sturdy. Brian is exceptional in what he does. He is precise in his speech. He is respectful and kind. He pitches in to help the crews whenever needed. One day, I caught him on his hands and knees in our driveway making sure no errant nails had escaped their cleanup. I work from home and as such, was home each day. At least twice a week, heâ d walk me through what was happening, explaining why they were doing certain things. Brian would walk through the interior and take note of changes we were seeing. When needed, heâ d have Jose come inside to see changes and adapt midstream. At these times, both Brian and Jose (and sometime Rob) listened, made notes, explained what was happening in a way I could understand without being demeaning. Due to the extent of the damage, we did have some minor cosmetic damage inside (cracking in sheet rock, hardwood floors moving, etc). Brian kept a running list of what we saw inside. As he predicted, the majority of those resolved themselves in a matter of days due to the talents of Jose and Juan Carlos.

I highly recommend Triangle Reconstruction and will definitely use them again for work at my property. From the first phone call, Rob was courteous and extremely helpful! The quote provided was well detailed and reasonably priced. His crew came prepared and were professional throughout the job. After the work was completed, they returned to make sure everything was done well and to our satisfaction. Rob took 'after' photos to show the work being done and was patient in explaining the warranties. The entire team is phenomenal, from beginning to end! We had mold remediation, vapor barrel put in place, dehumidifier installed, and some electrical work done in the crawlspace, in case you're wondering. Thanks for your help Triangle Reconstruction.

Professional, efficient and courteous

Estimator was on time and thorough. He explained my options. Work was scheduled and completed in a timely manner. Workmen on site were neat and thorough. I'm very pleased.

Polite, Professional, Reliable

Brian, Rob and their whole crew did an outstanding job while being courteous, professional and cleaning up after each day... Highly recommend them to anyone!

Very professional and very efficient. Did I great job! Already referred them to another friend

The reason I contracted with this company was because of the wonderful pitch done by the salesman who came to my home, which included lots of helpful tasks that were to be done during the course of the job. The work was fine overall and met the standards of what was required but the worker that was onsite had never heard of any of these extra items (taking the trash, being careful around the gardens, replacing items back into the crawl space). So of course they did not get done. I was left with a badly trampled garden, many items left around my yard to deal with, and a trip to the dump. I understand that they did the required work, it just was not the job that I was promised during the sales pitch.

Excellent customer service. Called ahead of time to let me know they were on schedule. Very satisfied.

Quick and high quality work at a reasonable price.

The gentlemen who came here were extremely professional, extremely knowledgeable and most importantly, they did what they said they were going to do.

Triangle Reconstruction was very responsive, professional, and did a great job. Rob showed up on time to do the estimate, provided a clear explanation of the problem (had mold and moisture in the crawlspace), answered all of my questions honestly, and agreed to work with my requests rather than forcing me to do things I didn't want to do as opposed to other companies (eg. agreed to clean mold and apply vapor barrier to see if a dehumidifier was really needed). The estimate was much more affordable than other estimates, and they did great work. Our doorbell broke coincidentally while they were working in the crawlspace, and Rob even sent out an electrician to make sure it wasn't anything the crew did to cause the problem. Would definitely recommend them.

Great people to work with. Project was done efficiently and at a great price. Definitely recommend them.

Had to call and let them know that the workers left a piece of the old labor barrier in the yard.

Customer service was excellent. To my untrained eye, the quality of the work is good too. I don't really have the expertise to evaluate insulation, but it looks good to me.

Super nice. Did a good job. No problems were encountered

They had to come back 2 separate times but they finally got it right.

Knowledgeable and friendly. The workers did their job and cleaned the area before leaving each day. We did have a problem with laying a pipe, my phone line was cut and had to be completely replaced. The owner of the company worked with me to make sure everything was done to my satisfaction. I would recommend them and will use them again if the need arises.

Knowledgeable and great communication. Highly recommend!

They were on schedule, friendly and knowledgeable. They did a great job for a very competitive price. I was extremely happy with them!