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4 Years In Business

Company Details

Hours

  • Mon:
  • Tue:
  • Wed:
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  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Appliances (All Types) - Repair or Service
  • EPA/CFC certified
  • Specializing in sealed system repairs
  • High End Appliances (Sub-Zero, wolf, Viking, Thermador, Bosch, Miele...)
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.3
66 Verified Reviews
  • 5
    52
  • 4
    3
  • 3
    4
  • 2
    0
  • 1
    7

Highly rated for

Showing 1-10 of 66 results
5.0 Katie K. Rockville, MD
3/10/2021

Joanne was very helpful and tech Gregory was very professional and we'll.organized and contact us early for time plan ahead. Explain about appliance well we can understand in detail. Best tech we ever met. Super job.

5.0 Randy A. Ocean View, DE
11/3/2020

This company does everything and anything. Customer service is excellent. Technicians are extremely knowledgable and professional. We have a refrigerator where the factory manual has errors. This company was able to make the correct diagnosis, obtain the correct part and share this information with the manufacturer. We are very grateful for this expertise. Refrigerators have become mini-computers and this team stays focused until the job is done. It is hard to go without a refrigerator, especially during this pandemic. Thank you Tru Appliance for helping us. Job well done.

5.0 Ype V. Rockville, MD
2/28/2020

Very prompt service and follow up and Greg was great !!

5.0 Florence N. Rockville, MD
1/15/2020

They do a thorough job and they are upfront with pricing. Great customer service also.

5.0 Celina R. Bethesda, MD
11/24/2019

Prompt response and they have helped us in the past. Very honest, knowledgeable and professional. Just called them on a Sunday before a holiday, and they called me right away.

5.0 Chengqing L. Gaithersburg, MD
10/31/2019

Slightly late for the first appointment, but excusable. Gary is very knowledgeable and is able to point out the problem right away. Ordered the parts and Fixed it on the 2nd trip. Highly recommend this service.

4.5 Leslye H. Silver Spring, MD
10/3/2019

Greg was very meticulous with his work and took his time to make sure that everything was working, done right, and to our satisfaction. Thank you.

5.0 Angie D. Bethesda, MD
9/6/2019

I highly recommend this company from my initial contact to the completion of my repair. At every step I was well informed as to the status of the repair and answered all my questions. I felt valued as a customer and would use them again without hesitation. The cost of the repair was detailed and well priced. Thank you

5.0 Kim R. Germantown, MD
7/26/2019

It was an initial visit and they are returning on July 30th to actually repaire the appliances.

5.0 Brian S. Rockville, MD
7/21/2019

They were able to determine what was wrong with my refrigerator over the phone and brought the parts to make the repair. Service man was knowledgeable, friendly, and arrived within the time window they scheduled. The cost was fair and I feel they did a lot for the flat labor fee. Will definitely call them for repairs again.

Photos

Tru Appliance, LLC

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Seal of Approval

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  1. Verify Trade License
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  5. Sex Offender Search
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  6. Bankruptcy Search
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