Tru Integrity, LLC

4.98 | 35 Verified Ratings

844-800-8788

9652 Whiteacre Road, Suite 1
Columbia, MD 21045
 
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Profile
Tru Integrity, LLC


We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer�s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Baltimore
  • Silver Spring
  • Bethesda
  • Rockville
  • Gaithersburg
  • Annapolis
  • Hyattsville
  • Laurel
  • Hagerstown
  • Bowie
  • Frederick
  • Towson
  • Capitol Heights
  • Upper Marlboro
  • Waldorf
  • Salisbury
  • College Park
  • Hunt Valley
  • Chevy Chase
  • Pikesville
  • Columbia
  • Lanham
  • Glen Burnie
  • Germantown
  • Ellicott City
  • Potomac
  • Greenbelt
  • Pasadena
  • Glyndon
  • Millersville
  • Saint James
  • Knoxville
  • Beltsville
  • Suitland
  • Riverdale
  • Woodstock
  • Southern MD Facility
  • District Heights
  • Lutherville Timonium
  • Aberdeen Proving Ground
  • Olney
  • Brooklyn
  • Manchester
  • Westminster
  • Chestertown
  • Kensington
  • Elkton
  • Temple Hills
  • Fort Washington
  • Oxon Hill
  • Bel Air
  • Catonsville
  • Coltons Point
  • Gunpowder
  • Hampstead
  • Maryland Line
  • Crocheron
  • Goldsboro
  • Adamstown
  • Tuscarora
  • Bryantown
  • Rock Hall
  • Still Pond
  • Westover
  • Fulton
  • Barnesville
  • Freeland
  • Maugansville
  • Highland
  • Accokeek
  • Barstow
  • Solomons
  • Henderson
  • Wingate
  • Mechanicsville
  • Friendship
  • Chase
  • Hurlock
  • Big Pool
  • Sharptown
  • Jessup
  • Edgewood
  • Ingleside
  • Neavitt
  • Newcomb
  • Sabillasville
  • Mount Rainier
  • Crownsville
  • Curtis Bay
  • Sparks Glencoe
  • Claiborne
  • Union Bridge
  • Spencerville
  • Rosedale
  • Sykesville
  • Brandywine
  • Millington
  • Marriottsville
  • Stevensville
  • Windsor Mill
  • See All >

Services Offered

Concrete
  • Poured Concrete Wall Repair
Foundations
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Garage & Garage Doors
  • Concrete Floor Coating - Apply
Plumbing
  • Sump Pump Repair
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Waterproofing Solutions
  • Crack repair
  • Foundation repairs
  • Primary and backup sump pump installation.
  • Troubleshooting water problems

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2011
Memberships & Affiliations
  • BBB
State Licensing
Trade: Home Improvement Contractor
License #: 103671
Expiration: 11-21-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 10-09-2018
Awards
  • A+ BBB Accredited Business
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Tru Integrity, LLC


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Tru Integrity, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 35
  Page 1 of 4
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5.0   |  
Review by in Severn, MD
Very thorough and professional. They were also more reasonable than their competitors. I would hire them again.
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5.0   |  
Review by in Jessup, MD
Our sump pump was running continuously one rainy evening. Mr. Matthew called and agreed to stop by and look at theproblem for free on his way back home. The issue turned out to be small and easy to fix. It was our decision to pay him for his services and his time. Mr. Matthew was very professional, didn't try to sell us any extra service, and gave us useful followup advice. Will hire this company in the future and also highly recommend this company.
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4.5   |  
Came up with a reasonable program, did not try to sell work we did not need. Good follow up, courteous, professional, most responsive. Good management of the workers team by CEO We may have found out general contractor for future work.
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5.0   |  
Review by in Germantown, MD
Wendell was prompt, courteous, knowledgeable and went above and beyond what he was supposed to do. I highly recommend him
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5.0   |  
Review by in Ashton, MD
Very professional. Came super early in the morning so I could get to work on time. I highly recommend! Thank you so much for installing a new sump pump for me on short notice.
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5.0   |  
I used Tru Integrity for a job resulting from a home inspection finding. He was very professional, communicated well, and was fair and easy to deal with. Would definitely use Wendell again!
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5.0   |  
Review by in Woodstock, MD
Very personable and professional
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5.0   |  
I was having problems with water coming into the lower level of my Baltimore row house due to a malfunctioning drain in the below street level landing and entryway. Tru Integrity had been recommended by a friend, so I called them. Wendell Matthews, the owner, set up an appointment with me, and after talking to him, I hired the company to do the work. They were able to do the work within a few days, and every aspect of my experience with Mr. Matthews was positive. He had provided a fair and reasonable estimate, the work was completed in one day, the cost was exactly equal to the estimate, and the results have been great. The service was professional and included a complete and thorough clean up following the repair. I've had many bad experiences with some Baltimore contractors I've hired over the years, but Mr. Matthews and Tru Intrigrity did everything right. I plan on using their services for future projects at my home and recommend them without reservation.
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4.0   |  
We used Tru Integrity for a waterproofing project after noticing dampness in our basement during a period of heavy rain. Wendell immediately stopped by for an estimate and after 4 additional opinions we decided to get under way with Tru Integrtiy. Wendell himself along with an employee Thomas immediately began using shovels to dig along an exterior wall of our home where the water was presumed to be entering from. Upon discovering a crack in the foundation, Wendell's professionalism kicked in and he informed me that excavation was necessary. The following day, Wendell, Thomas, and two additional employees were able to expose the footer of the house, clean the foundation that was exposed via excavation and discovered additional cracks and deterioration pursumingly from a past contracting job performed by the previous owners. Wendell and company immediately applied a layor of cement to over the compromised foundation. Furthermore, they added a waterproofing membrane, followed by padding, and additional drainage to keep the water from seeping into the basement. The work itself seems to be top notch and should keep the basement dry for years to come. The only issue we encountered was a slightly surprising invoice upon completion of the project which appeared to be poor communication regarding pricing after the initial estimate. Wendell and I were able to come to terms and move on. Rest assured that your project will be completed with the upmost attention to detail, speed, and cleanliness. Wendell and company are extremely respectful and provide a great warranty to ensure their quality of work.
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5.0   |  
The crew worked like a well oiled machine and had my project completed in record time.The owner stayed onsite and even worked with the men. I am completely satisfied. I highly recommend this Contractor.
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Showing 1-10 of 35
  Page 1 of 4

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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