True Flow Heating and Air, LLC

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6 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 9:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Furnace Repair
    • Furnace Replacement
    • Air Conditioning Repair
    • Air Conditioning Replacement
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.9
    36 Verified Reviews
    • 5
      35
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 36 results
    5.0 Yvonne M. Denver, CO
    10/14/2023

    It was refreshing to have someone be straightforward and forthcoming regarding costs, potential issues, and future needs. Thanks so much, Eric, for your professionalism and integrity. I have already given your contact information to a friend as a referral.

    0.50 Marga F. Denver, CO
    6/26/2023

    I found Eric on Angie's list and found his behavior to be very unprofessional. He came for a diagnostic on my a/c that was not working. I have a renter in my home, so I spoke to him on the phone, and after telling me what the issues were, it was decided that not much could be done to repair it, and the entire unit would need to be replaced. He said he didn't have much experience with the way my unit was configured, so I told him I would get a second opinion from someone when I was back in town. After he left, my renter called me and said he told her I was "extremely rude" to him and I told him to "pack up his things and get out" - which absolutely did not happen. It's strange he would even make that up, and even weirder since I had no problem paying him $70 dollars to tell me my unit was unfixable. I would not hire again.

    Response from Company:

    I was called to this home for a service call because there was no cooling in the home. Upon diagnosis, I found the air conditioner to be empty of R22 refrigerant. I called the homeowner, Marga, and explained my findings and the options to either fix the a/c or replace it. As I was explaining to her, because the A/C was empty of refrigerant (r22), there is a possible leak but the cost of finding the leak and adding such an expensive refrigerant to such an old system, the best bet going forward is replacement. Marga became upset and told me to grab my stuff and leave, she would call another company, which I said OK but you owe the $69 trip fee. The tenant asked why I was grabbing my tools and leaving. I explained to the tenant that the homeowner did not like my diagnosis and told me to grab my tools and leave. We understand that sometimes homeowners are not expecting this kind of news when it comes to their hvac system, but it is our job to give the homeowner all their options and our recommendations as professionals. We certainly did that and were asked to leave. There were no hard feelings on our end, but because of the review. We wish her the best.

    5.0 Carolyn I. Littleton, CO
    7/22/2022

    Eric is so nice and helpful! Experienced and thoughtful! Didn’t try to take advantage of Senior Citizens!

    5.0 Patrick W. Denver, CO
    4/13/2022

    Quick to respond. Knowledgeable. Great service

    5.0 Warner R. Denver, CO
    8/4/2021

    Great service

    5.0 Nicholas L. Arvada, CO
    6/20/2021

    Eric was incredibly helpful at every step of the process. We are very pleased with the furnace he recommended and the quick turnaround time.

    5.0 Nat T. Denver, CO
    6/14/2021

    Good service, fast

    5.0 Helga S. Denver, CO
    3/11/2021

    Eric was wonderful and did a great job.

    5.0 Denise R. Denver, CO
    2/27/2021

    Excellent customer service. Very friendly, thorough communication before, during and after the job was complete. Cleaned up very nicely. Comparable price for heater and labor. Would most definitely hire again and recommend to others. Honest company. Very prompt. Thank you Eric and staff.

    5.0 Amanda L. Wheat Ridge, CO
    2/13/2021

    Eric did a really good job! He was able to come out within 2 hours and figure out why our furnace stopped working and didn’t stop working until he had the issue resolved. Definitely reasonably priced and glad we found a heating guy moving forward.

    Photos

    True Flow Heating and Air, LLC
    A/C
    Air Conditioner
    A/C Installation
    A/C Installation
    5
    Installation
    A/C
    Air Conditioner
    2
    furnace installation

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