True Home Solution Enterprises, LLC

3.98 |8 Verified Ratings
Write a Review

True Home Solution Enterprises, LLC

3.98 | 8 Verified Ratings
Write a Review

815-526-0736

1320 Chase St.
Algonquin, IL 60102
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Profile
True Home Solution Enterprises, LLC


We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of home improvement services that are customizable to each individual project. We specialize in bathroom remodels, but also offer a wide range of expertise for a variety of other projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

Service Area

  • Hoffman Estates
  • Schaumburg
  • Palatine
  • Carol Stream
  • Elgin
  • Des Plaines
  • Northbrook
  • Wheaton
  • Barrington
  • Crystal Lake
  • Bloomingdale
  • Arlington Heights
  • Bartlett
  • Wayne
  • South Elgin
  • North Aurora
  • Richmond
  • Addison
  • Mundelein
  • Lake in the Hills
  • Deerfield
  • Saint Charles
  • Carpentersville
  • Ingleside
  • Dundee
  • Wood Dale
  • Lisle
  • Island Lake
  • Woodstock
  • Buffalo Grove
  • Huntley
  • Itasca
  • Glenview
  • West Chicago
  • Wauconda
  • Gilberts
  • Winfield
  • Lincolnshire
  • Ringwood
  • Algonquin
  • Elk Grove Village
  • Grayslake
  • Libertyville
  • Naperville
  • Glendale Heights
  • Batavia
  • Geneva
  • Bensenville
  • Round Lake
  • Lake Zurich
  • Glen Ellyn
  • Vernon Hills
  • Downers Grove
  • Wheeling
  • Fox Lake
  • McHenry
  • See All >

Services Offered

Additions & Remodeling
  • Bathroom Remodel
  • Kitchen Remodel
Cabinets
  • Pre-Made Cabinets - Install
Designers & Decorators
  • Bathroom Designer
  • Kitchen Designer
Disability Services
  • Disability Remodel

Areas of Expertise

  • Bathroom Remodels
  • Kitchen Cabinet Refacing

Product Brands Used

  • Moen
  • Onyx
  • Cabinet Restylers

Quick Facts

Business Hours
Monday:
9:00 AM to 7:00 PM
Tuesday:
9:00 AM to 7:00 PM
Wednesday:
9:00 AM to 7:00 PM
Thursday:
9:00 AM to 7:00 PM
Friday:
9:00 AM to 7:00 PM
Saturday:
9:00 AM to 1:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Description: Limited Lifetime Warranty
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2018
Memberships & Affiliations
  • Cabinet Restylers Dealership
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Algonquin LITH Chamber of Commerce

Crystal Lake Chamber of Commerce

How We Got Started

I chose to work in this industry because I am a 3rd generation builder/remodeled, its in my blood. I also enjoy seeing the happiness on the customers faces when we transform their home..

We started in this industry in 26.

We describe our business as Rooted in the community

 

Photos
True Home Solution Enterprises, LLC


My Work
2 Projects
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Ratings & Reviews
True Home Solution Enterprises, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-8 of 8
  Page 1 of 1  
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0.5   |  05-22-2019
Review by Timothy T. in Lemont, IL
Project: Remodel a Bathroom
BUYER BEWARE!!!! TERRIBLE!!!! TERRIBLE!!!! We hired this company to redo 1 bathroom and install a shower in another. Josh the sales man made all kinds of promises and showed us picture of what it would look like. The finished result are not what we were promised. We have tried to contact the owner many times but have not received a call back. The shower leaks and the seal breaks repeatedly. All the finishing touches that we were promised to match and be high end were bought at home depot the last day and do not match in style or color. We were supposed to get a custom mirror to match our unique roof line, but the mirror was bought at Home Depot the same day the mismatched accessories were bought. We now have to hire someone else to fix the leaks because the company will not call us back. The were quick to cash the check but now they wont call us back. The job was supposed to take 3-5 days and it took 3 weeks!
Response by True Home Solution Enterprises, LLC: It is difficult when a customer signs a contract which shows the entire scope of work, the selections and exactly what will be done, then after the job is completed signs our completion form saying that they love the work (which we have on file in our office with their signature on it), then later claims the salesman promised them more and threatens to leave us a bad review if we do not give them a huge discount, which is exactly what happened here. He continually demanded money back for things that were not on the contract while threatening to leave a bad review if we did not comply with his demands. We did not give in to his threats and now he has left a slanderous review as he promised to do. We understand that not all contractors are honest or trustworthy but unfortunately sometimes the same applies to customers.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Darien, IL
Project: Remodel a Bathroom
I hired Tru Home Solutions to remodel my master bathroom. The communication was great and the guys who came and did the work were very nice and professional. The remodel went relatively fast and my new bathroom is beautiful!! I would definitely hire them again!

1 of 2 users found this review helpful.

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5.0   |  
Review by in Evergreen Park, IL
Project: Install Cabinets
They came out and repaired my wall with new drywall and hung my new cabinets. They did a wonderful job. quick and efficient work. He picked up all the debris and everything. I am very pleased with the work. If I ever need anything else like this done. I will definitely call them.

1 of 1 users found this review helpful.

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0.5   |  03-01-2019
Review by Kelly B. in Algonquin, IL
Project: Remodel a Bathroom
True Home Solutions should be renamed to Untrue Home Solutions. They give a great "dog and pony show" will some great ideas, products and promises. But, once they get your deposit, they are nonexistent and deliver nothing but excuses. You will have to beg for communication. Then you'll find out that they do not follow up on anything...no permits, no material pickups, etc. We fired them and then had to show up at their office in Crystal Lake (with Wausau Homes logo on the door) to get our deposit back. We are now starting over with someone new almost 4 months later. Very frustrating!
Response by True Home Solution Enterprises, LLC: It is always disappointing when we cannot fulfill a customers dream and we understand Kelly B's frustration as we also were excited about her project. After several visits to her home by our salesperson, our designer and one of our company owners we did not feel confident that we could complete this job to our standards as there were too many communication issues with the homeowner. Even though we had already purchased materials for this project we gave her a full refund of the deposit, which we offered to drop off to them. They chose to pick it up and went to our new home construction office to pick up their check. Our company office is at 1320 Chase St Unit 7 Algonquin and we certainly have our name on the door. We regret when any of our customers are not 100% satisfied and although we do not want to discount a customers emotions or feelings we do not feel the above negative review is fair given the circumstances.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Buffalo Grove, IL
True Home Solutions is a great company to deal with. We only have one and a half baths and our only bathtub/shower was being totally gutted and replaced. I was told by some companies 5 to 7 days for use of bathtub / shower. Home Solutions did my shower first and we were able to use it in 48 hours after they started. The whole project was done quickly. Started on a Wednesday and Finished on Monday. A few little things were needed and a workman was sent immediately. Very easy to work with and communicate with. My bathroom looks awesome!

2 of 2 users found this review helpful.

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5.0   |  
Review by
Project: Remodel a Kitchen
Really happy with the work!
5.0   |  
Review by
Project: Remodel a Basement
.
5.0   |  
Review by
Project: Remodel a Bathroom
.
Showing 1-8 of 8
  Page 1 of 1  

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