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True North Glass

Window Glass Installation or Replacement Service, Mirrors Installation and Replacement, Glass Shower Door or Enclosure Installation,

About us

True North Glass, serves homeowners and businesses with professional, timely, and affordable window repair and shower door services. With over 25 years of professional experience and expertise, we assure each of our customers that their project, will be handled by a professional who agrees to work within your time schedule and the agreed upon budget. Please contact us today. We will be here to answer any questions whether new construction or remodeling for your home or place of business. We also offer "PHOTO QUOTE", We know with your busy schedule you may not have time for us to come out and see your project. So just click a good picture of you window or shower enclosure with rough measurements and we will quote this over the phone. It's that easy.... Just click and send.

Business highlights

Emergency services offered
12 years of experience

Memberships & Affiliations

BBB

Services we offer

Glass Shower Door or Enclosure - Install & Repair, Rotted Window Repair, Window Parts Repaired, Window Repair ( foggy or broken ) , Window seal failure repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.689 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
9%
2
1%
1
0%

Filter reviews by service

Showing 1-25 of 89 reviews
Robert Z.
Apr 2018
4.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$1,500
Needed large glass panels in green house replaced. Came at appointed time for estimate. Had them order replacement glass and scheduled installation. Arrived as scheduled and did word as planned. Very pleased with the job they did.

Adam M.
Apr 2018
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$490
Great company to work with they were on time and kept me in the loop the entire time with the status of my project

Patti W.
Mar 2018
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
They were on time and easy to work with.

Kathy S.
Mar 2018
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$400
Did excellent work.

Paul M.
Feb 2018
3.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Based on a recommendation from Home Advisor, we called this company to replace our picture window in our home. Customer service was fair, early in the replacement process. We paid our first half bill up front, and a crew came and measured for size of the replacement pane. They then delivered the wrong size window pane and needed to order a correct sized pane. Within a week the company brought and installed a pane that has obvious abrasions and indelible smudges on it. We had paid the second half of the bill when the correct sized pane was installed (before we noticed the flaws), by check. The company, in the interim, billed our check card for the second half of the installation bill. They have also cashed our check. So we ended up paying 150% of the quoted price for the replacement window. Numerous calls to the company have not been returned. After stopping at their business office site and speaking face to face with staff, we were assured that a follow-up visit will be conducted to ensure our satisfaction; we were also told that a check for reimbursement of overpayment would be hand-delivered during that follow-up visit. We did receive the check, and the follow-up visit satisfied us, and allows a recommendation of this company and its services--with some reservations. They ultimately performed adequately, but as customers, we had to put forth extra effort to obtain satisfaction from the company.

Marjorie D.
Feb 2018
4.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
I made an appointment for thursday afternoon. they didnt come so i called and they had me down for friday morning

Dennis M.
Jan 2018
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Just had glass replaced into a frame no big problem they did a great job thank you

Charlotte J.
Jan 2018
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$390
The project was completed successfully and the installer as well as the dispatcher were always pleasant & kept us informed.

Shanta M.
Jan 2018
3.0
Window Glass Installation or Replacement Service
The installation of my patio door glass was quick as looks good as promised. They were friendly and able to come out in less than a weeks time. However, the installer arrived an hour later than the 4 hour appointment window without notifying me. When I called the office, no one answered (twice). There was also glass for me to clean up, which is okay because it?s freezing outside. Would use them again if I am in a pinch, but not otherwise.

Rosemary L.
Dec 2017
5.0
Mirrors Installation and Replacement
Yes, I recommend this pro
On time, quality workmenship, good value

Jodi M.
Dec 2017
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Efficient and nice

David V.
Dec 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$459
Careful, Quick and VERY fair cost. ABSOLUTE Pro's in the glass business.

Marco O.
Nov 2017
2.5
Window Glass Installation or Replacement Service
$559
Took to long to get it fixed (more than 6 weeks). They got the wrong measurement, so they have to come back twice for installation. We always called them to figure out what's next and set up appointments.
Response from True North Glass
"We take our reviews very seriously and apologize for any inconvenience or miscommunication. We value feedback and will do everything possible to correct this in the future."

Rosemary L.
Oct 2017
5.0
Mirrors Installation and Replacement
Yes, I recommend this pro
Fast, on time, great job

Rhonda C.
Oct 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro

Janet P.
Sep 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro

Leesa M.
Sep 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro

Wendy C.
Sep 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$500
Very competent workers and helpful staff!

Mark G.
Sep 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Great job!

Margy K.
Sep 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$800
Prompt, friendly and reasonable.

David M.
Aug 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro

Jordan O.
Aug 2017
3.0
Window Glass Installation or Replacement Service
$210
Showed up late for appointment by 2 hours, reason stated was that another customer that they "did a lot of business with" took longer than expected, even though had a first thing in the morning appointment set up. After calling office was told that there were probably traffic issues (called them after didn't hear anything 45 minutes after supposed to show up). The work done was fine, but communication was horrible and made me feel like my business wasn't valued. No apology was ever given for the inconvenience, no discount offered even though I had to take extra time off work to be there at the scheduled time.

Tim P.
Aug 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$880
Good Experience, friendly, competitive with other bids , communicated well with me which is VERY IMPORTANT to me and helpful with an Extremely busy schedule like mine . Very happy with them , and would recommend them to others .

MAUREEN M.
Jul 2017
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
installer who came to house was terrific! Very personable, very aware of the stresses of preparing a home for sale, eager to make this a simple process.

Jim C.
Jul 2017
3.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$200
The install was fine - but the back office appears to need some help. They apparently lost my information and had I not contacted them, I would probably still be waiting. Once I did, they came out and did the install.
Showing 1-25 of 89

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

True North Glass is currently rated 4.6 overall out of 5.

Monday: 6:00 AM - 8:00 PM Tuesday: 6:00 AM - 8:00 PM Wednesday: 6:00 AM - 8:00 PM Thursday: 6:00 AM - 8:00 PM Friday: 6:00 AM - 8:00 PM Saturday: Open All Day Sunday: Open All Day

True North Glass accepts the following forms of payment: CreditCard

Yes, True North Glass offers free project estimates.

No, True North Glass does not offer eco-friendly accreditations.

Yes, True North Glass offers emergency services.

No, True North Glass does not offer warranties.