Approved (Corporate)
True Pros
Central A/C Installation, Water Heater Installation and Replacement, Heat Pump Installation and Replacement,
About us
Welcome to True Pros, the best the HVAC & plumbing professionals servings the Salt Lake City metro and surrounding areas! With over 20 years of experience in projects of all shapes and sizes, we look forward to earning your business. Call today for a free estimate!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.022 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 95% | ||
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Filter reviews by service
Showing 1-22 of 22 reviews
Tom W.
Jan 2025
N/A
They gave a good estimate. Would like to wait a few days before giving anymore feedback.
Jennifer G.
Oct 2024
Gas Heating and Furnace Service
Excellent customer service, did a wonderful job, best pricing i could get
Woodrow L.
Jul 2024
Central A/C Installation
Great price. With fast turn around time. Would recommend True Pros!
Zak A.
Jun 2024
Central A/C Installation
The team were amazing, did a fantastic job and kept us informed and updated throughout.
Marianne Z.
Feb 2024
Heat Pump Installation and Replacement
Riley helped us out today for our 6 month check. He was fabulous. Overall our experience with Teue Pros has been top notch and we highly recommend them to all.
Brandon C.
Dec 2023
Gas Heating and Furnace Service
Excellent. I didn't choose them because of this but an added benefit was they were the only ones that didn't smell like smoke when they came in my house.
Katharine C.
Nov 2023
Central A/C Installation
True Pros came out just before the holidays and did an amazing job.
Jenn M.
Nov 2023
True Pros HVAC and Truly Pros!!!! Technician Dallin professionalism and positive on-site attitude stood out, especially when tackling challenging issues. True Pros came when they said, scheduled and confirmed the appointment time via text! Dallin is a knowledgeable technician, who demonstrated patience and helpfulness, taking the time to explain the new Ecobee thermostat to my 80-year-old husband and addressing all his questions. True Pros HVAC truly delivers top-notch service! Its worth noting that True Pros HVAC is a locally owned and operated female business, adding a commendable layer of diversity to the industry. This combined with their exceptional service, makes them stand out even more. I appreciate supporting businesses that contribute to the local community.
Ryan B.
Nov 2023
My experience with True Pros shows they are looking for repeat customers. They were timely with their service and were very reasonable with their pricing. They took the time to describe what was wrong and when asked they described what a DIYer could do to address the same problem in the future. I have and will continue to use them in the future.
Amber M.
Nov 2023
Katy and her team are amazing. Ethan was able to install my furnace and ac quickly and professionally. They do amazing work and I will be using them for all of my hvac needs.
Katharine C.
Oct 2023
Iâ m so fortunate to have found Katy and her team and True Pros HVAC. Best folks in Utah for HVAC
Anica S.
Oct 2023
Central A/C Installation
It's all in the name!!! They are true pros in every sense of the word. Everything you want in a company knowledgeable, friendly, prompt, honest, informative, competitively priced and just superb customer service. True pros are my go to for any of my HVAC needs.
Sarah L.
Oct 2023
Knowledgeable and polite service tech, a pleasure having them in our home.
Missy F.
Oct 2023
True Pros was very easy to work with and they were upfront about the work they were doing and the cost it would be. They were professional and on time, which is getting harder to find.
Isaac C.
Oct 2023
Central A/C Installation
Great experience and good price
Response from True Pros
"Isaac we apprciate you giving us the opportunity to help you with your project! Thank you for the great review!"
Melanie J.
Oct 2023
They showed up same day and serviced our air conditioner. They were honest and professional. Would call them again.
Response from True Pros
"Melanie thank you for the kind review, if there is anything we can do in the future we are here for you!"
Keith S.
Oct 2023
Gas Heating and Furnace Service
very professional and they know what they are doing would reccomend them to anyone. Could not have been more satisfied with them
Response from True Pros
"Keith thank you for the kind review. We look forward to serving you and all of your friends and family for all of your HVAC needs."
Jen S.
Aug 2023
True Pros was awesome to work with. They were quick to respond, arrived when they said they would, and Dallin and Ethan were knowledgeable and quick to do the repairs we needed. I will use them from now on and refer them to anyone looking for HVAC services!
Response from True Pros
"Thank you Jen, we are grateful to have you as part of the True Pros family and would love to help anyone you send our way!"
Aaron C.
Aug 2023
Tru Pros was great to work with. I had an issue with AC circulation from my builder and contacted Tru Pros. They showed up quickly and addressed the problem at a great price. Things are working much better now. Daughter isnâ t dying from the upstairs heat mid summer.
Response from True Pros
"Aaron we are so happy your daughter is more comfortable :) Thank you for the great review!"
Kate C.
Aug 2023
True pros is Amazing! They were on time and very knowledgeable. I would recommend them to anyone! To maryn who scheduled my appointment and Katy who sold it and dallin and Ethan who installed it, everyone was just awesome!
Response from True Pros
"Kate we are so grateful for the wonderful review and we appreciate you! If there is ever anything we can do please call!"
K W.
Aug 2023
True Pros came out and gave me a bid to replace my furnace and AC and I could not believe the difference in price against two other companies. Their installer was courteous, tidy and professional. My system looks great and runs fantastic! I would recommend True Pros to all my friends and family! They honestly care about their customers and the work they perform!
Response from True Pros
"K.W. thank you so much for the wonderful review. We are so glad to have you as part of the True Pros family!"
Patricia L.
Aug 2023
Central A/C Installation
They were wonderful. They took care of things quickly and efficiently. They were so nice to work with, really nice people.
Response from True Pros
"We appreciate you letting us help you with your HVAC needs. Thank you so much for the kind review!"
Licensing
Licensed*
Trade License Number
13502131-5501
Trade License Expiration
11/30/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
True Pros is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: Closed
True Pros accepts the following forms of payment: CreditCard
Yes, True Pros offers free project estimates.
No, True Pros does not offer eco-friendly accreditations.
No, True Pros does not offer emergency services.
No, True Pros does not offer warranties.