True Renewable Energy Inc.

In short, TRE deceived, misled, avoided, and lied. They successfully failed to notify the City of Pleasant Hill of correct panel install areas and then installed 8 of 26 panels in an area getting 1-1/2 hours of sun per day when all leaves are off the trees. They successfully failed to notify and stay in contact with PG&E w/r/t our refusing a toxic "smart meter" so we got penalized 70 days by PG&E. They avoided calls for payments from Clear Solar Solutions Inc regarding payments for materials, who were expected to freely fix the mistakes of TRE, and would not. They successfully failed to hook up our LGChem battery, our I/O metering unit, and our inverter correctly, Signed in June 2017, it took until June of 2018 to get it fixed. I fixed the SolarEdge account and profile. I arranged LGChem coming out from Michigan to recharge the battery left dead for months by TRE. TRE illegally promised to "pay" a new subcontractor, Green Wolf Energy, with "jobs in the future" for fixing the panels, MU, inverter-battery circuitry, etc. They fixed it all, and TRE paid them nothing in coin or jobs, except when expecting GWE to pay up front on materials for which TRE had already been paid in full. That's called a "burn". It's also unethical. It's illegal in states honoring the rule of law. It's bordering felonious fraud, product misrepresentation, and outright theft. Whichever, it's probably why Renovate America dropped doing all loan business for TRE, and getting stuck with money, systems, and service owed them, as did customers. An example: TRE promised us two months (of the 10-11 added months) as compensatory payments for the incurred PG&E bills but refused to pay later, after four documented email promises. They rarely leave paper-trails, choosing only to lie over rare phone calls, never on paper and very rarely in email. "Don't need to know" employees blew the promises apparently, and no longer work there so that the uppy-ups can keep the criminal scam going. They never return calls unless financially or legally threatened. Then, they flood you with abstracts, ambiguities, half-truths, and outright lies. They know little to nothing about solar; they know lots about deceit, sleight-of-hand, and getting away with theft. They do not even make meeting notes so responsibilities are easily shunned beneath "rah rah" profiteering drones. Why? Because profits are all that rise to the top at TRE and responsibilities fall on the "don't need to know" employees, who take the blame and heat. Also, notes are a paper-trail. This is the worst management of any company I've seen, unless managed deception and parasitism are what is intended. Why waste time managing theft? It only distracts from time better spent out there in the field lying and stealing from new "customers"! We have reported them to Renovate America, who, after other complaints, has dropped TRE entirely as unscrupulous and unethical. TRE still owes working units, unconnected systems, unpaid subs, overbilled mone

Really great company, I'm glad I chosen them. They were very kind and professional, They did excellent work. The quality of their products are amazing, I am definitely satisfied and would recommend them to everyone!

My wife and I hired this company after we got a great sales pitch. But once they had our money, the company was unresponsive, did not show up when they said they would, did not complete the installation. We have called the owner, but he is not returning our calls and the work is not done. We have reported this company to the better business bureau

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