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True Service Corporation

Thermostat - Install or Replace, Thermostat Service, Central A/C Service or Repair,

About us

True Service Corp. has been in business since 2000. With over 28 years of experience in the heating and air conditioning service and installation, my experience and expertise will satisfy your home improvement needs in the Raleigh / Durham area. We are licensed and fully insured. We are members of the Garner chamber of commerce, as well as the North Carolina Better Business Bureau. We stand behind our work !

Business highlights

26 years of experience

Memberships & Affiliations

GARNER CHAMBER OF COMMERCE, NORTH CAROLINA BETTER BUSINESS BUREAU, NORTH CAROLINA PLUMBING, HEATING & COOLING CONTRACTORS, BUSINESS NETWORK INTERNATIONAL

Services we offer

24 HR SERVICE AVAILABLE, HEATING & AIR CONDITIONING SERVICE AND REPAIR, PREVENTATIVE MAINTENANCE FOR MAXIMUM EFFICIENCY, REPLACEMENT OF EXISTING EQUIPMENT, WE STAND BEHIND OUR WORK

Reviews
4.6157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
32%
4
13%
3
1%
2
1%
1
0%

Filter reviews by service

Showing 1-25 of 157 reviews
Jeffrey M.
Mar 2020
5.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
$350
Advance estimate of time & cost, arrived on time, completed work ahead of schedule, performed additional work, permitted and inspected. Very pleased and highly recommend to others. I would definitely hire again.

Pete K.
Mar 2020
5.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
Arrived on time and completed the project in one day. Very polite and respectful of our home. I would highly recommend and will use them again for future projects and service.

SUSAN W.
Feb 2020
5.0
Thermostat - Install or Replace
Yes, I recommend this pro
Superior Service

Bill D.
Mar 2019
5.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
$350
True Service Corp. responded quickly and performed the job in a very professional manner. I would hire them again.

Lawrence A.
Sep 2017
5.0
Thermostat - Install or Replace
Yes, I recommend this pro
$85
They are on time and professional, i felt very confident that they would get the job done right and they did.

Chris H.
Aug 2017
5.0
Yes, I recommend this pro
Matt and the team at True Service are outstanding professionals. It's hard to describe how incredibly genuine and helpful they are with every interaction. Prompt service always, explains things thoroughly, just wonderful people. They kept my ancient unit alive for years, helped me add lines to another level of the house as we finished it off, when it was time to get a new unit they did it promptly at an extremely fair price. That was years ago and every time I've had a question or issue I've had, they are but a call or text away with a solution. They will become your HVAC pro's for the remainder of your life (if you stay in the area) once you work with them.

Sharon S.
Nov 2015
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$200
Problem solver. Able to deduce unusual situation, and came up with innovative way to solve it.

Tracy F.
Feb 2015
5.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
I appreciated the prompt reply to my inquiry and the fact that they got the job done PRONTO! They were at my house within the hour after my initial call, and then got the job done the next day. It was a sort of unconventional job to do in an old house, and they did a great job. I was happy with the price- it seemed fair to me- and the fact that they got it done quickly.

Oscar C.
May 2014
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$213
The service team has been swamped with AC calls during our first "hot" weather of the season so it took 2 days for them to get to me...they arrived at 0700...diagnosed and corrected the problems...in less than an hour...very professional and reasonable charges...will use again and I would recommend!

Phyllis P.
Mar 2014
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$85
This company had someone at my home to make the repair in roughly an hour. He found the problem and fixed it for the diagnostic fee. The diagnostic fee was a little more than that of one of the other recommended pros, but this firm had done work for some of my neighbors for years and so I chose it.

Oscar C.
Mar 2014
5.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
$480
I originally hired this firm to replace the duct work for my clothes dryer and my furnace went out the night before they were to come...so they not only replaced my dryer vent(which required them to access the crawlspace) but they also replaced the gas supply valve on my furnace which had been improperly installed by another provider only 3 months ago...they were punctual, courteous, knowledgeable, neat , and fairly priced...I will be using them in the future!

Valerie J.
Mar 2014
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
They completed my problem and they will be coming back for another project. They were very knowledgable and professional. Easy to communicate with.

Bill S.
Feb 2014
4.5
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
$547
On time, on budget, good clean up, and good pre-work follow up and confirmation. I have no complaints and would hire them again without reservation.

Teddy C.
Aug 2013
4.0
Central A/C Service or Repair
Yes, I recommend this pro
Received a call about 5 min. after I submitted my request. Was told someone could come by that afternoon. The repair tech. showed up looked at my AC, told me I had a clogged pipe. He solved and fixed my AC within 15 mins. Very professional, but (my husband felt he could have cleaned the AC due to a lot of dust caught in the drain pan and could possibly have been the reason why it clogged in the first place). Overall, a job well done! Thanks

Mag I.
Jun 2013
N/A
Central A/C Service or Repair
Yes, I recommend this pro
$185
A-1 professional. Very pleased with the quality of the work.

Peggy Y.
Apr 2013
N/A
Central A/C Service or Repair
Yes, I recommend this pro
$325
Arrive on time, and found the problem of my A/C right away. The technician seems very knowledgeable and know what he is doing. Service is great, except it's a bit pricy... It cost me $140 for a broken light switch. Oh well, at least the problem is solved so I am happy now.

George B.
Mar 2013
N/A
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
$1,991
They called promptly, gave me a fair estimate, shoed up on schedule both days, kept me in the loop on progress and did a great job for the price agreed upon.

Mark T.
Nov 2012
N/A
Electric Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
$280
Very prompt and very professional approach. Met all obligations quoted and at quoted cost. I would hire them again

Carl K.
Nov 2012
N/A
Heat Pump Repair or Service
Yes, I recommend this pro
Called within 10 minutes----was out that morning. Did the repair.

Wes S.
Oct 2012
N/A
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
$1,974
I was very pleased with the honest assessment of my needs that I got from True Service and then the fast and efficient way that they got the work completed exactly as we had agreed.

Michael B.
Aug 2012
N/A
Central A/C Service or Repair
Yes, I recommend this pro
did excellent job - very professioanl

Doug C.
Aug 2012
N/A
Central A/C Service or Repair
Yes, I recommend this pro
After calling Service Magic Matt from True Service called within 10 minutes to find out if he could help with my problem. He was at my house 20 minutes after that. I was quoted by the original company that installed the unit a $2700 repair for a new compressor. Matt looked at unit and saw the compressor was fine. He told me there was a leak in the system and he would charged it with freon and I had cold air for the first time in 5 days. Matt came back after finding the leak and replacing the coil. He filed with the warranty company and my out of pocket expense was $50 dollars. I now use True Service for my business location also.

Lisa L.
Jul 2012
N/A
Central A/C Service or Repair
Yes, I recommend this pro
$100
I received a quick responce to my inquiry and the person who came to work on my AC was very curteous. My only problem was that I was quoted a different price on the phone than what I was actually charged. (The phone quote did not include the price of the cleaning solutions).

William M.
May 2012
N/A
Yes, I recommend this pro
Good job!!!

Justin R.
May 2012
N/A
Central A/C Service or Repair
Yes, I recommend this pro
Did the work but I felt tricked on the price
Response from True Service Corporation
"went out to home and found bad capacitor on system replaced w/ new capacitor.charged diagnostic service fee and 1 hour labor plus capacitor. had to determine what was wrong and had the repair part on van. system working great!"
...
Showing 1-25 of 157

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

True Service Corporation is currently rated 4.6 overall out of 5.

No, True Service Corporation does not offer free project estimates.

No, True Service Corporation does not offer eco-friendly accreditations.

No, True Service Corporation does not offer emergency services.

No, True Service Corporation does not offer warranties.