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Learn about our screening process

95% Recommended

20 Years In Business

Company Details

  • Verified Licenses

Contact

See Phone Number
2905 Escondido Farm Road
Garner, NC 27529
www.trueserviceinc.com

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • HEATING & AIR CONDITIONING SERVICE AND REPAIR
    • REPLACEMENT OF EXISTING EQUIPMENT
    • PREVENTATIVE MAINTENANCE FOR MAXIMUM EFFICIENCY
    • WE STAND BEHIND OUR WORK
    • 24 HR SERVICE AVAILABLE

    Ratings

    4.6
    157 Verified Reviews
    • 5
      114
    • 4
      36
    • 3
      3
    • 2
      3
    • 1
      1

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 157 reviews Showing 0 reviews
    5.0 Jeffrey M. Cary, NC
    3/12/2020

    Advance estimate of time & cost, arrived on time, completed work ahead of schedule, performed additional work, permitted and inspected. Very pleased and highly recommend to others. I would definitely hire again.

    5.0 Pete K. Raleigh, NC
    3/8/2020

    Arrived on time and completed the project in one day. Very polite and respectful of our home. I would highly recommend and will use them again for future projects and service.

    5.0 Susan W. Raleigh, NC
    2/9/2020

    Superior Service

    5.0 William D. Raleigh, NC
    3/28/2019

    True Service Corp. responded quickly and performed the job in a very professional manner. I would hire them again.

    5.0 Lawrence A. Fuquay Varina, NC
    9/19/2017

    They are on time and professional, i felt very confident that they would get the job done right and they did.

    5.0 Chris H. Apex, NC
    8/24/2017

    Matt and the team at True Service are outstanding professionals. It's hard to describe how incredibly genuine and helpful they are with every interaction. Prompt service always, explains things thoroughly, just wonderful people. They kept my ancient unit alive for years, helped me add lines to another level of the house as we finished it off, when it was time to get a new unit they did it promptly at an extremely fair price. That was years ago and every time I've had a question or issue I've had, they are but a call or text away with a solution. They will become your HVAC pro's for the remainder of your life (if you stay in the area) once you work with them.

    5.0 Sharon & byron S. Cary, NC
    11/30/2015

    Problem solver. Able to deduce unusual situation, and came up with innovative way to solve it.

    5.0 Tracy F. Raleigh, NC
    2/5/2015

    I appreciated the prompt reply to my inquiry and the fact that they got the job done PRONTO! They were at my house within the hour after my initial call, and then got the job done the next day. It was a sort of unconventional job to do in an old house, and they did a great job. I was happy with the price- it seemed fair to me- and the fact that they got it done quickly.

    5.0 Oscar p. C. Smithfield, NC
    5/14/2014

    The service team has been swamped with AC calls during our first "hot" weather of the season so it took 2 days for them to get to me...they arrived at 0700...diagnosed and corrected the problems...in less than an hour...very professional and reasonable charges...will use again and I would recommend!

    5.0 Paul and phyllis P. Cary, NC
    3/18/2014

    This company had someone at my home to make the repair in roughly an hour. He found the problem and fixed it for the diagnostic fee. The diagnostic fee was a little more than that of one of the other recommended pros, but this firm had done work for some of my neighbors for years and so I chose it.

    Photos

    True Service Corporation

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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