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85% Recommended

18 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

See Phone Number
26828 Maple Valley Highway, PMB 287
Maple Valley, WA 98038
http://www.tubroconstruction.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
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View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Flooring
    • Remodels
    • Decks
    • Interior and Exterior Paint
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted
    • Save 30%

      Free Offer! Get 7 Areas of Carpet Cleaning free when you complete a qualifying kitchen and bathroom remodel

      Claim This Deal

    Ratings

    4.1
    20 Verified Reviews
    • 5
      13
    • 4
      4
    • 3
      1
    • 2
      0
    • 1
      2

    Highly rated for

    Showing 1-10 of 20 reviews Showing 0 reviews
    3.0 Stepehn L. Kent, WA
    9/1/2020

    They did not communicate well with me. Also the workmanship in some areas was subpar. The texturing of the walls did not match the existing texturing so there is a mismatch where they meet. Also, they could have done a better job taping and muddling.

    Response from Company:

    Thank you for taking time to write this feedback on your experience. We want every customer to have a 5 Star experience, every time. We stand by our work and would like to discuss with you how we can address your concerns. Please call us (253) 216-2633. We did have a hiccup with communication for a little while as we were ordered to shut down for about 6 weeks by the Governor due to the COVID-19 pandemic. We apologize for not being more available during that time. We look forward to hearing from you, soon!

    4.0 Kathleen G. Renton, WA
    1/13/2020

    Response from Company:

    Hello Kathleen, thank you for taking the time to write this review. We really appreciate the time you took to let us know how we did. It was a pleasure working with you!

    6/25/2019

    Had to remind them to paint two outbuildings. Had a glitch with two exterior doors. Both issues were resolved promptly and well.

    Response from Company:

    Hello Ken, We appreciate the time you took to write this review! We really appreciate it!

    4.5 Ismael P. Renton, WA
    5/6/2019

    The customer service was great, did gave me a quote the same day that where in my house. The process to have the drawings for the remodel of the kitchen where slow. The crew that came to work in the house where good and the quality of the work was good though, the dust control wasn't good at all. They where flexible in changing the amount of work agree at the beginning. Price was reasonable and they keep me inform of what was happening every step off the way. Really nice and friendly crew, if I need more work done in the future I will strongly consider hire them again.

    Response from Company:

    Hello Ismael, thank you for taking time to write this thoughtful review. We look forward to the next time around.

    4.5 Adam S. Kent, WA
    4/19/2019

    They were busy at first and it took a few months until the project started. Once it did they were there almost every day. I super appreciated that. They were friendly and professional, and just as important trustworthy. I do recommend them.

    Response from Company:

    Hello Adam, Thank you for taking time to rate your experience. We appreciate the time you took to write this feedback, and your recommendation!

    5.0 Heidi K. Renton, WA
    4/17/2019

    Turbro did a complete remodel of my condo including removing walls and moving the kitchen. With a job that big unexpected things came up and some things went wrong. I appreciated through it all they were responsive, communicative and worked to ensure that everything was done correctly. I have recommended them to many of my friends.

    Response from Company:

    Hey Heidi, Thank you for taking time to write this review. We appreciate reading about your experience and your recommendation to your friends, our biggest compliment.

    0.50 Leon C. Renton, WA
    2/2/2019

    Be warned. These guys ripped me off and did such a crap job I'm stuck paying to finish/fix the job. The people doing the job were nice and tried but the project management and owner are flat out the worst people I've met since moving to this area. This was so bad in fact that I will no longer use Home Advisor and will rely on my neighbors. I would suggest that if you're reading this far in, you should do the same.

    Response from Company:

    Thank you or taking time to write this review. We want every customer to have a 5 star experience, every time. Although we strongly disagree with the statement you wrote, we want you to know that the conversation is always open. We have a transparent system in place and received your written approval throughout this entire project; please let us know if you need additional copies of any agreements, policies, or signatures as we would be happy to provide you with another copy. We understand you were not happy with the way this project went but we went out of our way to discuss options and solutions with you. In the end you were provided with a great product and hope that you reflect on the craftsmanship and professionalism you received overall.

    5.0 Pamela D. Renton, WA
    7/5/2018

    The crew that painted did an excellent job. The guys were friendly, informative and worked extremely hard.

    Response from Company:

    Hello Pamela, Thank you for taking time to rate us and to share about your experience. We really appreciate it! -Team Tubro

    5.0 David M. Renton, WA
    1/6/2018

    honest - nice folks - fun to deal with.

    Response from Company:

    Hello David, Thank you for taking time to rate and review us. We really appreciate it! We look forward to the next time around! -Team Tubro

    0.50 Leisa M. Renton, WA
    12/27/2017

    The owner is not very respectful. They are not up front about how you can pay and then want to charge you extra. The work took a week longer to get completed than was advised, as they had to come back and re-do their work. I am still not happy with it as the texturing looks horrible. I will have to hire someone else to come back and re-do it. The first day they were an hour late in showing up past the 2 hour window they requested.

    Response from Company:

    Hello Leisa, We highly value your feedback. We were sorry to read about your experience as we want ALL of our customers to have a 5 Star experience. We wanted to invite you to call our office to discuss this further as there seems to be some discrepancies in the above statement and want to make sure you are happy. We look forward to hearing from you, soon! -Team Tubro

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