Two Men & a Spa Dolly, LLC

4.43 | 185 Verified Ratings
Write a Review

Two Men & a Spa Dolly, LLC

4.43 | 185 Verified Ratings
Write a Review

314-353-7727

1500 Old Highway 21
Arnold, MO 63010
 
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Profile
Two Men & a Spa Dolly, LLC


We move spa's everyday

We are a Pool & Spa service oriented company performing Spa & Hot Tub delivery's, moving, storage, maintenance, service and repair needs for your portable SPA or Hot Tub. We also provide custom maintenance programs for your in ground Pool & Spa, along with service, repair and equipment upgrades. We carry a full line of pool & spa chemicals along with many accessories. We also sell Spa covers. WE DON'T WORK ON ABOVE GROUND POOLS! PLEASE DON'T SUBMIT A LEAD IF YOU HAVE AN ABOVE GROUND POOL!

Achievements


Service Area

  • Saint Louis
  • Belleville
  • Cottleville
  • O Fallon
  • Florissant
  • Saint Charles
  • Ballwin
  • Chesterfield
  • Fenton
  • Barnhart
  • Kimmswick
  • Flinthill
  • Lake Saint Louis
  • Granite City
  • Cedar Hill
  • Columbia
  • High Ridge
  • Grover
  • Sainte Genevieve
  • Scott AFB
  • Herculaneum
  • Defiance
  • Pevely
  • Foristell
  • Dittmer
  • Smithton
  • Waterloo
  • Pacific
  • West Alton
  • Union
  • O Fallon
  • Farmington
  • Hematite
  • Earth City
  • Caseyville
  • Eureka
  • Portage des Sioux
  • Arnold
  • Maryland Heights
  • Valley Park
  • De Soto
  • East Saint Louis
  • Fairview Heights
  • Wentzville
  • House Springs
  • Glencoe
  • Saint Ann
  • Festus
  • Washington
  • New Melle
  • Augusta
  • See All >

Services Offered

Hot Tubs, Spas & Saunas
  • Hot Tub or Spa Repair
  • Hot Tub or Spa Install
Swimming Pools
  • Swimming Pool Heaters Install
  • Swimming Pool Heaters Repair
  • In-Ground Swimming Pool Repair
  • Swimming Pool - Opening & Closing Service
  • Swimming Pool Covers Install

Areas of Expertise

  • Hot Tubs & Spas, Moving, Repairs & Upgrades
  • Inground Pool Equipment Repairs and Upgrades, Liner Replacements
  • Inground Pool Weekly Mainentance
  • Chemical and Accessories Sales!
  • We dont work on above pools! Please don't submit your lead if you own an above ground pool. Thank you!

Quick Facts

Business Hours
Monday:
7:00 AM to 5:00 PM
Tuesday:
7:00 AM to 5:00 PM
Wednesday:
7:00 AM to 5:00 PM
Thursday:
7:00 AM to 5:00 PM
Friday:
7:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Parts/Labor, on all repairs.
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2003
Screening
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Business Overview

Community Involvement

Fox Highschool Sports

Small Business Leaders of America

How We Got Started

I love working in Missouri because Reason You Enjoy Working There.

We started in this industry in 2003.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Two Men & a Spa Dolly, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 185
  Page 1 of 19
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5.0   |  
Told us how much a project would cost without even coming out & even guaranteed that that the price would not go up.
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0.5   |  05-30-2018
They quoted an install price and I was told they would hook up the gas if it was a normal hook-up. The replacement heater was the same brand and capacity, a straight forward replacement. I was mislead. They also would not return my phone calls. The water pipes they hooked-up leaks. They also added taxes to our quoted price.
Response by Two Men & a Spa Dolly, LLC: TMSD was very detailed in the quote that electric and gas were not included and even had a more detailed conversation about the gas and electric hook ups. The old electric cable had enough wire to hook up to the new heater, so the technician did so. The gas line on the other hand needed to be re-worked to supply gas to the new heater. TMSD offered to take a look and see if gas line could be re-worked a different way. After reviewing pictures from the customer, it was determined that a gas company needed to complete this work. We spoke to John several times and returned every phone call he made to our office about the gas line. We told John that it is not safe to just have anyone hook up the gas line which requires someone trained in that field to complete this task. He said he didn't care who hooked up the gas line and just wanted it hooked up. We explained It's extremely unsafe not to have the gas line installed by trained service providers. Most gas suppliers offer this at no cost because of the amount of gas they use during the year. TMSD is still waiting for them to call us back about the leaks from the new heater. We include a warranty and would come back at no cost to take care of the leaks, if any. I'm assuming because we never received any calls that the new heater is not leaking. We are governed by the State of Missouri to charge sales tax on any merchandise purchased. We have a verbal confirmation about the contract we sent them. Both owners spoke to John and informed him we are not trained in re-connecting or inspecting gas lines for pool heaters. Our service is to replace the heater, electric and gas completed by others.

1 of 1 users found this review helpful.

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4.0   |  
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3.5   |  
Review by in Ballwin, MO
They fixed my pump on our indoor bathtub and saved me a lot of money having to pull out the tub and replace. However, in taking out the pump and/or re-installing the GFI box would not work when plugging the pump into it to run the jets. It worked fine before, but somehow something changed. That meant calling an electrician to check the box and another fee. Again, this is the reason it is not 5-stars all the way through. I would use them again if I had to, but want to be honest due to the hassle of having to get an electrician out.
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5.0   |  
Review by in Grover, MO
I originally hired these guys to deliver my hot tub several years ago. I did not realize they did repairs. They were timely, knowledgeable, and help me get my spa up and running again. Highly recommend!
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4.0   |  
Review by in Saint Louis, MO
Put a container of sealant in for leaks. Said they’d come back with another bottle if it didn’t work. They did not we had to go by their shop to pick it up. Still leaks.
Response by Two Men & a Spa Dolly, LLC: We added 1 bottle of leak seal to a full foam spa to save customer money on repair of leak. Customer was told if still leaks after 1st bottle you may add another bottle. Customer was told we have more at the store they called and offered to pick up the second bottle. Customer called and was having other problems with spa and we stopped by and leak was fixed. I believe we sold them new filters as well.
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5.0   |  
They were fast, friendly, and efficient.
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5.0   |  
Very prompt and dependable.
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5.0   |  
Review by in Belleville, IL
They came in and found the problem, ordered the part and was back in 8 days to fix That included 2 weekends. I will definitely keep them on my list of who to contact.
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5.0   |  
Review by in Troy, IL
Professional, prompt, courteous, upfront, and honest. These folks are the people you want to work with when you need hot tub/spa repair and installation.
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Showing 1-10 of 185
  Page 1 of 19

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