UltraFix Appliance Repair LLC

Beware this Company will Rip you off, technician came to our house and said he fixed our Refrigerator and took our money, He did not FIX it he RIPPED US OFF. DO NOT USE ???

their technician came over and quoted me $373.46 to fix my washer. he said i had to pay half upfront and the other half after the repair was finished. he said he had to go get the part and would be back the next day. when i used my washer for the first time after the repair, it started shaking wildly during the spin cycle. it had never done this before. when i heard a few popping sounds, i turned it off immediately and saw that some plastic pieces had broken off from the inside. i called ultrafix to tell them about the issue. they sent over another technician the next day. i tell this technician what happened. he doesn't even open up my washer to check on the problem. he just looks at it from the outside and tells me that it is going to be a minimum $650+ to fix it. i told him i already paid $373.46 and that they need to fix my washer. he laughs and says "ok then you have to pay me $75 for just coming out here and i will leave." said they would call back but never did. DO NOT USE THEM

their technician showed up on time, I explained the issue I was having with the washer. He spent the next 30 minutes online looking for a solution rather than using diagnostic equipment or using his knowledge. He eventually said my drain pump was bad but he didn't have a replacement with him. He gave me the part number and told me it was just 2 screws and 1 wire and was easy to replace. I ordered the part, put it in, just 15 minutes. I ended paying $85 for bad advice as there was no difference after installation. Same problem. The technician used the Internet to diagnose the problem. No knowledge of what he was doing. I sent them a response but they never took the time to respond back. Don't let the 4.9 rating fool you as it did me

Do Not hire this company!!! UltraFix Appliance Repair sent a technician to my home to fix a beverage cooler, the technician arrived reeking of marijuana, after an hour he said the unit was fixed. Within 5 minutes of his departure the unit was not working. I called Ultrafix and they sent him back a few days later, again he arrived with the smell of marijuana wafting around him. He took a part the unit and worked on it for over an hour, I got a strange feeling he did not know what he was doing. Hindsight, the technician was clearly under the influence of illicit drugs, and I should have never let him in my home. Finally, he said he needed to order a part and that the office would call back the next day. The next day they called to tell me the unit was not repairable, to just buy a new one. Unbeknownst to them I had already had a company out that said they COULD fix it but couldnâ t come back for a month, the reason I called Ultrafix. So, I called the original company back and scheduled to have the new part installed. When the technician arrived with the new part, he saw that parts were missing, parts that were there his last visit before the technician for Ultrafix came. I immediately called the Ultrafix technician and when he answered I asked about the missing parts, he immediately hung up and would not answer my calls after repeated attempts. I called the office and spoke with â Ramâ the supervisor, he accused me of lying and would not offer any help whatsoever. So, in a nutshell, they told me to trash a fixable $3000 refrigerator and thinking I was going to throw it out, they stripped parts out of it. Again, do not hire this company!!!!!

Very professional, easy going , great attitude, very thorough, absolutely wonderful company .

Very professional waited 1 week for part now washer works like new I thought it was a little expensive but cheaper than a new one And they kept telling me "don't worry" Very good experience Would highly recommend

We have had nearly a life-threatening and very harrowing experience with this company. Please please please before you employ them know two things if you choose not to read the rest Their employees are NOT knowledgeable they DONT know how to or what to fix and they LIE about everything they know They do not have comprehensive insurance they only have very basic generic liability that will not cover any issues you have We had a refrigerator issue and we called them thinking they were experts. They asked us to replace a bunch of parts to keep our refrigerator going. This is a custom built in 48 by 87 refrigerator and they were very clear that they had done this before and could fix it . We agreed to pay their demanded fee and had them come do all the replacements and fixes to have our refrigerator working. Unfortunately They do NOT know what they are doing and they completely messed up what they had to do Fast forward a few days after their so called replacements and heavy electrical repairs and nearly $4000 later the entire refrigerator caught flames and we luckily could smell the fire and turn off the main breaker to prevent what could have been a house fire. We called them and their technicians came home and admitted their flaws, and swore to make it right by claiming their insurance. Then we find out that tenor insurance claim was only for the refrigerator malfunction and not for their fraudulent work and we are left with receiving only 10% of what it cost to replace a custom built in. I called the owner of this business Aydin and explained the predicament and their responsibilities given that I now do not even have a functioning refrigerator and he basically told me that he could do nothing to reimburse the cost of my replacement. After several weeks of searching for the best and cheapest options this is a $20,000 fix for us and we are helpless to how much out of pocket we have to spend to replace what was destroyed by their negligence and fraudulent work. I pray NO ONE has to ever go through what we have endured with this fraudulent company

Great experience! Technicians come in on time, very professional and know what they’re doing. I would definitely recommend this company.