USA Insulation of Lansing

USA Insulation was excellent from start to finish! The office person was patient, kind & answered all my questions! The installers went above & beyond during the install! I really appreciated the 2 young men that did the install! Would recommend this company to all!

They did a great job, had blown in and spray foam. Two crews showed up got everything prepped, taken care of, and treated it as if it was their own place. Justin and John made sure everything was cleaned up better than it was when they showed up.

Very thorough, answered all my questions, arrived on time day of installation, cleaned everything up when finished, were done in a decent amount of time, very professional

The whole process was great from the salesperson coming to the house to the crew putting the insulation in. I would recommend this company to anyone looking to have insulation put in. Thank you again

They were very thorough. Very nice and informative about what they were doing. Very friendly.

Fast and efficient and cleaned up when finished. Showed us pic's as work progressed so we could see the space after old insulation removed, and after new foan insulation was installed showing even application and depth.

Thank you for your awesome service

The installers were very professional and the explained everything before and after installation.

Good work at a fair price.

They left my home a wreck, and the material used was not as described by the sales rep. Performance effects are nearly unnoticeable. There is massive cleanup and wall repair work left to do. very expensive project. It feels like my home got vandalized, and I was misinformed about what the job would do for me. The job was not done thoroughly, which required another trip out to check on the wall fill levels weeks later and more holes in my walls for me to patch and refinish. The offer to fix the existing crude drywall patches was made 3.5 weeks later. I will be scraping their work off so I can actually finish it properly before that. My biggest regret of the dozens of projects I have done in my home so far There is so much to fix and so few promises and expectations set by the sales representative.

Back wall of house is not insulated. Job was done 12/21 and they have yet to return to finish the job. Very pricey Not worth the cost...

Excellent work friendly crew.

cx says they did a great job

Estimator came on time listened to my wishes, quoted a price I could afford, financed it. Installers were late but called to inform. Did show up, got right to it. Had to install from inside. They kept it neat patched the open holes, cleaned up, and vacuumed. Long day but a good job. I would use them again. Happy customer

Professional and efficient. The crew arrived precisely when scheduled, clearly explained all aspects of the process, were respectful of our questions, were careful in all areas of our home, and very friendly and personable throughout the job. I would recommend USA Insulation without any reservations.

The whole process was professional. Workers were punctual, knowledgeable, and friendly. They left the place cleaner than when they arrived.

guys were well trained did a great job kept me informed of all progress .customer service is king !!

The workers were very professional. They were here on time and worked diligently. There was a misunderstanding on some areas to do and they returned to do the extra areas. I would highly recommend this company.

Good customer service and good product

Good job

This has been the worse experience I have ever encountered. The work has not been done correctly, created water spots on our ceiling, ruined new carpet in the basement with burn spots from foam insulation application, and the attic is left with insulation piled up and job unfinished. They refuse to correct the issues and blame everything and everyone else. They have walked away from our job until we install a new soffit around our entire house for additional thousands of dollars. The work is very unprofessional and the management has not bothered to resolve the situation. Currently having to pursue legal options. They got their money and have ghosted us. I definitely would not recommend USA Insulation.

They were fast

Very thorough and curteous neat

Good job!

Worked efficiently and cleaned up when they were done