Ultimate Pest & Wildlife Control LLC - Home Facebook

Anytime I have a problem with moles or anything else I call and the problem is taken care of.

Responded to my needs and addressed the problem. No more carpenter ants. Also used non-toxcit products.

Very professional

Ultimate Pest Control was the worst choice we could have made for our pest control needs. We used HomeAdvisor and was contacted by them first due to a rodent issue. They initially presented a wonderful option, made us feel like we were a priority, and even had us sign up for a bi-monthly service to take care of all other pest issues we may encounter. After about two weeks of follow through they stopped communicating with us. We signed up in mid-November and stopped hearing from them in December. I called and didn't hear back. Then in January the rodent issue became much worse and we could hear them in our walls. I became more persistent in calling. Grant, the owner, once again put on his car salesman act and made me think it was all a misunderstanding and they would be out ASAP to address the problem. There continued to be minimal communication through the next 4(!) months. I called him again to say that we needed to hear from them more regularly to know if they were even coming out, and to know how bad the rodent situation was. During this conversation, Grant rudely put me on hold so that he would not have to hear any frustrations or complaints. Then he said he'd "talk with his guy?" and make sure he was communicating better. By April I felt extremely frustrated and done with this company. I called Grant and told him that I want a partial refund (I'm okay being charged with a reasonable amount for the minimal work they did complete). He said he would refund the bi-monthly service that had not been used for the rest of the year ($170) and would look to see what would be fair in terms of additional refunds. He sent me a check two weeks later and refused to call me back on any other aspect of the refund (despite several calls on my end). I paid $755 and was only refunded $170. Still have a rodent issue in July. Was patient with the company for 6 months and gave them multiple opportunities to make things right. I now how to pay another pest company $500 to complete a project that Ultimate Pest Control failed to do. They are the WORST company. I would never trust them again.

very friendly people

Worked out great...the eaves to the house are clean and No More stinging insects. Thank you.

awesome

They are professional but friendly. They told me everything that needed to be done beforehand. Had to call a couple of times to get all the work finished, but I wouldn't hesitate to hire them again.

was very prompt and did a good job.

The knowledge of the technician was impressive.

Very personable. i would use him again.

They scheduled the work the next day. Arrived on time.

Very considerate, friendly, and professional crew. They were patient, knowledgeable, and efficient. I especially appreciated the exclusion work, as I was unequipped to do it myself.

I have a major squirrel problem this year and they have destroyed my garden. I have only seen one squirrel since this company started last week I also had a mole problem in my lawn and two new hills kept popping up (as opposed to 3 or more). Today there are no new hills and I think they might be taken care of as well. I am also using them for my bug control. They are on time, pleasant and get the work done fast.

prompt and professional

Came out within a few ours from phone call.Excellent work and made our day!No more wasp nest.

They showed up promptly when they said they would be there. They were professional and courteous. They removed the animal carcass I needed removed with minimal fuss. The only issue I had was with clean-up after--this was in an outdoor area close to the house. They had said they would clean the area, but unfortunately it wasn't really cleaned up and the odor was still pretty strong. I had to go back and treat with a baking soda cleaner to get rid of most of it. Other than that, I was satisfied with their service and I think if I had told them it still needed clean up, they would have done the work. Whether or not they would have charged me more for it, I don't know.

Very professional and quick response.

Very Professional and worth every penny. Free evaluation, returned to complete our needs within 2 days. Excellent staff and we would highly recommend their service! Thank you

Great customer service!

They got rid of a dead possum and the smell

Cost was way more that I was led to believe.....left area not as found so I can't put mowers back in barn.

On time, professional and they got right on my insect problem same day.