Unique Bath Design, LLC

Michael Gomez and Unique Bath are crooks! They sold me this dream and promised to fix the issues presented to them, but have been avoiding me. Check out BBB, they were revoked for all of the complaints, do your due diligence before hiring a contractor, I am warning you!!!! When uncovering the vanity and toilet that was covered in plastic sheeting, it revealed a large chip out of my vessel sink bowl and a large chip out of the top of my toilet tank. While installing the glass contractors dropped the glass while in my brand-new shower and shattered the glass and caused a significant amount of damage to my brand-new shower, that I have not even gotten to use yet. Now I have glass everywhere, blood everywhere and a damaged bathroom! I spoke with one of the owners, Alex and he stated that a new glass panel was being rush ordered for next day installation. I remained calm, as at this time I was worried about the glass contractorsâ hand that had a deep gash. They did attempt to clean up the glass and blood as much as they could, however there was so much left for me to clean and deal with afterwards. After cleaning up as much glass as I could, I notated the damage that was apparent and contacted Erika and did not get a response. The next day I was told the glass was being picked up at 11:30am and I was antsy and rushed home from work to await the delivery and install of the new glass. I waited until 4pm to contact Erika to find out what was going on and was then told that the glass was in fact not ready and that it wouldnâ t be ready until the following Monday or Tuesday. By this time, a month from the start date of the project has elapsed. I then again addressed the damage in the bathroom and was told it was forwarded to the owners and it would be addressed the following week. By now I am feeling that my concerns and are being brushed off as though it does not matter that they have damaged my vanity, toilet, brand new shower, walls, sink and shower faucet. I have also made them aware several times that the shower is leaking and now that they are paid in full, they seem to not care!!! As of today 09/25/23, over a year has passed and these items have not been corrected, although I have been promised on several occasions that they would be! BEWARE!!!

Unique Bath Design was amazing from start to finish. Project cost, performance, experience, and the duration of my project were all completed as promised. Michael who quoted my project was eager to get me the best price for my budget. Erika was so wonderful in updating me on the status of things as they progressed from permitting through the last day of installation. Benjamin the installer was professional and well experienced in his work. Thank you for a job well done!

I was very impressed by the presentation done by Michael Gomez

Michael Gomez arrived on time for our appointment. He Made some suggestions & showed me the different choices of shower finishes. I was sure I wanted tile but when I saw the product I was convinced that I was better off with the acrylic product. I am excited to see how the bathroom looks when it is finished.

After serious consideration I decided to go with Unique Bath. I met with the owner, Joel, who arrived on time, was very professional and knowledgeable, and yet very personable. Most importantly, he was very patient and explained everything that I needed to know. I also found him to be most ethical in his conducting business. The work is great and I highly recommend this company to you

Victor and Michael were extremely professional from the first moment we met. They provided not only quality in the presentation, but also excellent advice. They were completely prepared for our appointment with samples, pictures and design options. We are looking forward to having the walk-in shower conversion and highly recommend Unique Bath Design.

I am relieved and pleased to give Unique Bath Design a five-star review. Their team was very professional, meticulous and detailed oriented. They cleaned up the work area each day and were very organized throughout the project. The technicians that worked on my project were very skilled and fully equipped. Many problems were found after demolition that extended the project estimated timeline. They were all corrected, and they stuck to the contracted price. I would use this company for my next project and recommend to anyone that these are a safe people to do business with.

Quick and clean process. Great customer service. Bathroom done in 2 days

Great customer service

Michael and Maria worked with us to come up with a bathroom refresh that fit our needs. The process was super easy. They presented plenty of options and ensured that their prices were in line with our budget. They also took time to understand our needs and timing. I also appreciate that the owner of the company was willing to speak with us to personally guarantee the work and address any hesitations we may have had. Iâ m looking forward to our updated bathroom.