United Floor Fashions, LLC

We had many, many issues with this company, I cannot list all of them because of character limits. I do not think anyone should use them, they are just awful. Biggest Issue: We asked 3 companies for LVP quotes for 2 rooms, the rooms were mixed flooring (wood and carpet). I told each measurer that we wanted to replace all the flooring in the rooms. I clearly remember saying this to each one because I was concerned they would think we wanted to replace only the carpet and would not quote right. UFF was not the cheapest, but not the most expensive. The prices were within a range that was similar. 2 of the companies showed me their measurements, UFF did not. They were the first to measure, so I foolishly assumed they did it right. They provided us an invoice that had the number of items ordered, it matched what they had told us verbally. We trusted them and their expertise. Day of the install we came to understand that the measurements THEY TOOK were not correct. They shorted the rooms by about 5-6 feet or roughly 150 units. Their response to this is to blame us for not catching the mistake on the invoice, stating they will need to order more and we will need to pay for the install/flooring. We argue that since this was their mistake they will pay the installers, we also state we expect to pay at cost for the additional flooring. They do not respond to this, we demand an invoice before additional work is done. They order the flooring, but takes several days to send us a new invoice. During this time we contact a lawyer for advice and they state that our expectation for the measurement to be correct is on UFF and not us, but we should work something out with them as it will cost much more to go to court. We decide that we will not pay the installers, but will pay what we paid for the boards. We paid $4 per unit for the original LVP. When they send us the new invoice they attempt to charge us $6 per but have taken off the install charges. In the email with the new price the lady explains that she could not give us the discounted price because it is second order. We feel like this was very rude of them, their mistake caused the second order. We call and the man (Jeff) tells us that the $6 unit price is for the LVP and the installers. So, they tried to make it look like the actual unit price was $6 when really it was not. They were also trying to make it seem like they had removed the installers, when they had not. After much back and forth we came to an agreement: No cost for the installers and a unit price of $4.50. We looked up the flooring on wholesale sites and they charged just under $3 for the units, so even though they messed up they attempted to swindle us out of more money. That really shows how **great** they are. Additional Issues: 1. They did not clean up after the first LVP install day 2. They did not move the furniture back on the first LVP install day 3. No one more masks in our home 4. We start the installs on 8/24 and finished them on 9/24, that is a whole month of waiting on them 5. The carpet install took 12 hours because 2 of the installers did not show because we have a BLM flag 6. Our LVP had to be reordered, but they did not notify us until the day before the install to tell us when we ordered it 2 months in advance. I will never use another local company again. If I could give less than 1 star I would.

Jeff and Greg the owners did the work.

did a great job. if I had any questions they had no problem taking the time to give me an answer.

Great company! Nice to support a local business!

Everyone from the managers, to the showroom employees, to the installers were friendly and professional. All did great work.

Did an excellent job on the installation of the tile in bathrooms. Punctual and professional, satisfied with quality of material and workmanship.

Attention to detail is first rate. They installed hardwood floors added rock and a mantel to my fireplace and installed new baseboards. Each area was done with a meticulous eye to detail would be my first call for any project of this kind. Look forward to future projects with these guys.

Provided/installed Luxury Vinyl flooring for the kitchen...very satisfied with quality of material and workmanship.

Did an excellent job on the installation of the tile in bathrooms.

Punctual, humble, clean and professional

Good employees

Beautiful job. Well done!