United Home Services

Bait and switch Initially offered a special for $99 dryer vent cleaning. I was not informed or asked any questions related to the length of vent. The crew stated the length. So it was an upcharge of $400+ $250 for vent cover. Based on the qoute provide by another they came down to $325 for cleaning. Lesson learned, ask questions when comes to $99 special what would it cover. The amount they cleaned from within the home was not alot as I had previously attempted to clean myself and my son had removed the bulk of the bird nest that was in the externaal vent outside due to lack of cover. My handy man came to place vent that I purchsed and he looked at all my vents and said they needed to be change as well I purchase parts he would replace all covers for minimum of $125 with cost for each cover I would be at $250+ for total replacement and labor for six vent covers and labor compared to the one cover cost of $250.

Professional and did an excellent job.

Avoid this company. Technician Michael gave me dangerous, incorrect instructions on how to operate my flue, which I have Wyze Cam footage to prove. When I requested a refund for professional negligence, the manager blamed me, shouted over me, and hung up. Unsafe and unprofessional.

Perfect! I can’t Bragg enough about the great work! He did and amazing job He said I would have to buy new vent covers because of the mold on the vent covers. My house was an older home and over time the dust had accumulated. And the mold . I will make sure I call this company every year to clean my ac ducts

United Home Services did an excellent job.

Completed job on time and provided clear explanations on what was carried out and also future potential issues that may arise.

Overpriced

I called with questions. My calls were never returned. The chimney sweep was two hours late. No reason given. Everything was an upsell. Over $500 spent and my chimney is still filthy. I am very disappointed.

Shai was friendly and quick with the process.

Fast and reliable

Nothing

Good service and easy to work with

Great experience, tech found other concerns he was able to repair on site.

Great!

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When your entire instincts tell you that somethings wrong, listen to them. The woman who called me was very reluctant to give me prices and I had to call back to ask for more details as she was more interested in getting an appt booked and getting me off the phone. Over all I was told: $129 - basic cleaning $80 - to do the return vents $40-60 to do a deep cleaning. Adding that up, it was a bit less than the other company I spoke to that said $275 for everything - plus I already had the appt so I just kept it. The guy came and hooked up a machine in my living room to one of the return vents and that was it. Did not do the process I would d read online on how it is done with covering vents to create better suction even. He showed me pictures and said I would need a deep clean and that would cost $637. SIX HUNDRED? Turns out the lady was incredibly misleading both time I talked to her and it was $60 PER VENT, not over all. I guess I will have to go to the other company now to finish the job.

Efficient!

Technician was prompt and efficient . He explained the situation clearly to me .

Very good job, satisfied with it.

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He was on time and very friendly. I had questions and he answered them.

Done right.

Shai was very polite from the minute he came to my home. He made sure to explain everything thing he was going to be doing during his inspection of the chimney. And he answered all the questions that I had. I would recommend him and this company again to a friend, family or coworkers

This company is great. They do not over charge for unnecessary services. They inspect your air ducts and vents, then show the customer pictures so they can determine which services they would like. We will be reaching back out to them for chimney cleaning services.

Very good