United Home Experts

The crews did a fine job removing worn cedar siding and installing new Everlast composite siding onto one side of my home. My issue is with the project management. The contract was written to install new siding to match the profile configuration of the remaining walls, namely 4-1/2â . On the day the crew began to install the new Everlast I had something to do in the morning and did not arrive home until after the crew had already begun to install the Everlast. The moisture barrier had been installed, which was fine, but to my shock, the siding that they were installing was 6-7/8â Everlast and not 4-1/2â . Fortunately they had only installed two courses at that point. The workers contacted the project manager and stopped work. The explanation I was given was that the warehouse sent the wrong siding (I find that unlikely. More likely the wrong siding was ordered by United). Fast forward a full week, the correct siding was delivered. Keep in mind that it was necessary to have Solar Panel electrical meters removed in order to facilitate the new siding install. During the down time I was not generating any solar electricity so time was money, in this case. When the project was originally scoped out by the on-site appraiser, I mentioned that there was an area where the plywood sheathing had rotted, due to rain getting under a carriage light. He assured me that replacing bad sheathing was all part of the job. I also mentioned this to the project manager when he came out to my home prior to work beginning. I even wrote a reminder note, with a magic marker, on the old siding at the area that needed the sheathing replaced. Well despite my best efforts, the rotted sheathing was not removed and the new siding was installed over that rotted sheathing. I knew there was a problem when I pushed against the mounting pad for the carriage light and it was wobbly. The crew had attempted to anchor the mounting pad using screws, instead of nails, but of course they were just screwing into rotted plywood. When I spoke to the project manager I told him I did not want any siding removed to address the plywood issue. I told him that I would personally attempt to correct the mounting pad problem by working from inside the garage interior wall. Per my request he agreed that United would lower the price of the job from $13,300 to $13,000 to reimburse me for my time to correct the problem. Well, my credit card was charged for the full $13,300. I left a voice mail with the project manager and asked him to correct the credit card charge. Itâ s now been two weeks and my credit card has not been credited with the $300 correction. The other day I spent about three hours fixing the mounting pad by securing it to the interior sheet rock. The new carriage light is now firmly installed. IN CONSLUSION: If you choose to go with United Home Experts I strongly recommend that you consistently keep an eye on their work during all phases of the project and do not use a credit card to pay but instead write out check(s).

Had the roof replaced before the big snow. It was time and wanted to minimize the occurrence of past ice dams.

Quality crew with good attention to detail! Pleasant and professional

This was a retrofit and some of the windows were too tight and some were too loose. The call to get that fixed was answered immediately and the Marvin windows have worked really well ever since. They've been working great for a couple of years now. I would definitely get Marvin windows again and would use United Home to install.

We would certainly recommend them. Mike was very informative and explained the process very well. We were very impressed. The men who removed and replaced our siding were polite and worked hard in cold weather. They kept our yard clean from the old siding and finished the job timely. The final paint job on the house was done really well. We gave our neighbor United's card for his siding. It looks great!

very professional, offered options, price was reasonable

Everything went in timely and organized fashion.

One of thee best contractors I ever had the pleasure to work with. Insurance repair from hail damage. Worked with insurance Co. to agree to fully reroof a roof that had been rerooed 3 years previously. Got insurance Co. to totally replace cedar shake siding with double lifetime insulated vinyl siding. Being disabled I'm so pleased that I now have a maintenance free exterior. The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great.

The experience was excellent. Besides the unavoidable noise and disruption of removing the old shingles, residing and minor repairs, the process went very smoothly. The workers were skilled, hard working and reliable. The project managers were very helpful and responded to any questions or concerns rapidly. We love the way our house looks!