United Home Experts

4.4 |248 Verified Ratings
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United Home Experts

4.4 | 248 Verified Ratings
Write a Review

508-881-8555

60 Pleasant Street
Ashland, MA 01721
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Profile
United Home Experts


Great People, Quality Service, Fair Prices, That's United!

United Home Experts has been servicing the Eastern New England areas with pride since 1998. We are a family run operation that cares about our customers, and we have many references to prove it!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Newton
  • Framingham
  • Southborough
  • Acton
  • Chestnut Hill
  • Westborough
  • Natick
  • Newton Upper Falls
  • Ashland
  • Hopkinton
  • Sudbury
  • Medfield
  • Sherborn
  • Northborough
  • Westwood
  • Waverley
  • Wellesley
  • Holliston
  • Hudson
  • Newton Highlands
  • Newton Lower Falls
  • Waban
  • Brookline
  • Newton Center
  • Weston
  • Fayville
  • West Newton
  • Marlborough
  • Belmont
  • See All >

Services Offered

Siding
  • Wood / Fiber-Cement Siding Install

Areas of Expertise

  • Custom Siding Applications
  • Energy Saving Windows & Doors
  • Roof Replacement & Repairs
  • Exterior Painting

Product Brands Used

  • Everlast Composite Siding
  • Owens Corning

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Varies from product to product
  • Credit Cards Accepted

Credentials

In Business Since: 1998
Memberships & Affiliations
  • Member of the Better Business Bureau, Member of the Painting and Decorating Contractors of America, James Hardie Preferred Installer, Member of Chambe
State Licensing
Trade: Home Improvement Contractor
License #: 157108
Expiration: 09-04-2021
Trade: Contractors
License #: 22948
Expiration: 04-01-2022
Trade: Construction Supervisors
License #: CS-093790
Expiration: 08-10-2021
Awards
  • Top Places to Work - Boston Globe 2019
  • Angie's List Super Service Award 2018
  • Owens Corning Platinum Preferred Contractor
  • Best of the Best MetroWest 2019
  • Norandex Award of Excellence
Screening
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Participation in the Ashland Youth & Family Services Toy Drive

Donations for Ashland Community Food Pantry

Ashland Education Foundation

 

Photos
United Home Experts


My Work
5 Projects
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Ratings & Reviews
United Home Experts

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 255
  Page 1 of 26
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5.0   |  
They did a great job and worked long hours to get it done quickly. They ran into some issues with rotten sheathing and were quick to bring it to my attention and the upcharge for the change order was reasonable. The site was a little messy during their work but they cleaned it up and came back a second time to clean again without me saying anything or asking about it. I will hire them again.
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5.0   |  
Great company to work with. I was well informed and all the service personnel were friendly and walked me through the process along with answered any questions I had.
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5.0   |  
Review by in Null, MA
This is a follow-up to my original review written on 8 October 2019. I do not know how to edit/delete my original review on Home Advisor so this is the best I can do. On 23 October I was contacted by phone by Alan and John who are project managers at United Home Experts. They had just read my 8 Oct review and wanted to speak with me about how my issues could be addressed. They apologized for the time delay (which resulted when the incorrect siding was received) and for not replacing the rotted plywood sheathing. In addition to the originally- agreed-upon $300 lowering of the project cost they added $250 to that amount. My credit card was credited with $550 on 25 Oct. I have increased my rating from 3 starts to 5 stars since I am now very impressed by their desire to do whatever they must in order to maintain their historical good reputation. But as I stated in my original review, I still strongly suggest that the homeowner try to be home while the work is being done so as to catch any errors/problems before they occur. But then this is a good suggestion with any contractor, not just United.
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5.0   |  
Review by in North Grafton, MA
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3.0   |  
Review by in MA
The crews did a fine job removing worn cedar siding and installing new Everlast composite siding onto one side of my home. My issue is with the project management. The contract was written to install new siding to match the profile configuration of the remaining walls, namely 4-1/2â . On the day the crew began to install the new Everlast I had something to do in the morning and did not arrive home until after the crew had already begun to install the Everlast. The moisture barrier had been installed, which was fine, but to my shock, the siding that they were installing was 6-7/8â Everlast and not 4-1/2â . Fortunately they had only installed two courses at that point. The workers contacted the project manager and stopped work. The explanation I was given was that the warehouse sent the wrong siding (I find that unlikely. More likely the wrong siding was ordered by United). Fast forward a full week, the correct siding was delivered. Keep in mind that it was necessary to have Solar Panel electrical meters removed in order to facilitate the new siding install. During the down time I was not generating any solar electricity so time was money, in this case. When the project was originally scoped out by the on-site appraiser, I mentioned that there was an area where the plywood sheathing had rotted, due to rain getting under a carriage light. He assured me that replacing bad sheathing was all part of the job. I also mentioned this to the project manager when he came out to my home prior to work beginning. I even wrote a reminder note, with a magic marker, on the old siding at the area that needed the sheathing replaced. Well despite my best efforts, the rotted sheathing was not removed and the new siding was installed over that rotted sheathing. I knew there was a problem when I pushed against the mounting pad for the carriage light and it was wobbly. The crew had attempted to anchor the mounting pad using screws, instead of nails, but of course they were just screwing into rotted plywood. When I spoke to the project manager I told him I did not want any siding removed to address the plywood issue. I told him that I would personally attempt to correct the mounting pad problem by working from inside the garage interior wall. Per my request he agreed that United would lower the price of the job from $13,300 to $13,000 to reimburse me for my time to correct the problem. Well, my credit card was charged for the full $13,300. I left a voice mail with the project manager and asked him to correct the credit card charge. Itâ s now been two weeks and my credit card has not been credited with the $300 correction. The other day I spent about three hours fixing the mounting pad by securing it to the interior sheet rock. The new carriage light is now firmly installed. IN CONSLUSION: If you choose to go with United Home Experts I strongly recommend that you consistently keep an eye on their work during all phases of the project and do not use a credit card to pay but instead write out check(s).
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5.0   |  
Review by in Littleton, MA
Project: New Windows
Had work done on windows and siding last year. Loved the consultation process, very professional, straight forward, and easy to understand. The consultants were on top of every aspect and available anytime we had a question. The contracting team worked diligently and super conscientious about noise and cleaning up. Will go back for any future work!
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5.0   |  
The service, workmanship, and material quality were all excellent. The work team was friendly, answered our questions, and paid close attention to all of the details. The Eversure siding is definitely not the least expensive option, but we are very happy with the results and experience.
Response by United Home Experts: Thank you Michael for your review! It was a pleasure working with you on your home and hope to have another opportunity again in the future. Take care!
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4.5   |  
Review by in Sutton, MA
There was a misunderstanding with the project invoice; however the Project Mgr returned my call and we reached a mutual agreement. We were very satisfied with the quality of the work.
Response by United Home Experts: Hi James. Thank you for taking the time to review United Home Experts. It is our desire to provide the best customer service and your feedback helps us do so. I would be happy to clear up any confusion about the assessment fee or the roof repairs that were performed. I left you voicemail this afternoon and hope to hear from you soon! Thank you again!- Lilia at United Home Experts
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5.0   |  
Review by in North Grafton, MA
Very knowledgable and thorough in talking you through the issues and solutions/recommendations. Also, they were able to complete repairs the next day!
Response by United Home Experts: Thank you, Derek, for choosing United for your roof repair and maintenance service! We very much appreciate your feedback and your review!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Southborough, MA
The United Home Experts team was professional and fast, diagnosing and repairing our issue seamlessly. They diagnosed the issue with our roof and why it was leaking, provided us with a detailed inspection report and recommended actions and repaired the problem. The whole experience from booking to onsite to project completion was wonderful. Highly recommend.

1 of 1 users found this review helpful.

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Showing 1-10 of 255
  Page 1 of 26

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