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Universal Garage Door Services, LLC
Garage Door Repair, Garage Door Opener Repair or Adjustment,
About us
Residential garage door repair. Residential garage door replacement. Operator and accessory installation and programming. We pride our company on reliability, great communication, integrity, and quality work. We have special pricing for Home Advisor members. We are committed to becoming the best garage door service in Salt Lake City, Draper, Sandy, South Jordan, West Jordan, Federal Heights, Lehi, Riverton, Murray, Midvale, Milcreek, Bountiful, Centerville, Layton, Kaysville,Ogden
Business highlights
17 years of experience
Services we offer
Garage Door - Repair , Garage Door Opener - Repair or Adjust, Garage Door Replacement
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.759 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 59 reviews
Traci M.
Jan 2020
Garage Door Repair
Response from Universal Garage Door Services, LLC
"Thank you for your kind review"
Don W.
Dec 2019
Garage Door Opener Repair or Adjustment
Rick was great to work with. Honest and upfront on pricing. Didn t try to up sale me, even gave things to do to keep my old garage door going.
Response from Universal Garage Door Services, LLC
"Thank you for taking the time to review our company. We work hard to make it as comfortable and fair as possible for you."
Douglas S.
Sep 2019
Garage Door Repair
Gene was great. Friendly and very professional He did a great job
Response from Universal Garage Door Services, LLC
"Thank you for taking the time to review our company!"
Don A.
Jul 2019
Garage Door Opener Repair or Adjustment
Universal responded quickly to the need and completed the project the same day. From the office contact to the repair technician they were very responsive and top notch.
Susan C.
Jan 2019
They arrived promptly. The garage door opener works great but only comes with one opener, had to purchase a second one.
Steve L.
Oct 2018
Make sure you get the correct price before the installation starts.
Doug R.
Oct 2018
Garage Door Repair
Jose from Universal Garage Door Services did a great job. Quick and efficient
Rachel C.
Oct 2018
Garage Door Repair
Judy B.
May 2018
"They did a good job, quick service, and tech had good ideas"
Jeff R.
Apr 2018
Garage Door Repair
Great job on the repair. I had two springs broken. They were replaced with the correct size spring. Great attention to detail on adjustment,and alignment of the door tracks as well as overall inspection of the current condition of the door and opener. I would definitely recommend and call them again if needed
Todd D.
Oct 2017
Garage Door Opener Repair or Adjustment
Preston did a great job. on time and efficient.
PAUL T.
Aug 2017
Garage Door Opener Repair or Adjustment
Honest and efficient.
Klaus B.
Aug 2017
Garage Door Repair
Jarom S.
Jul 2017
Garage Door Repair
Preston did an excellent job.
John A.
May 2017
Garage Door Opener Repair or Adjustment
Kyle, must be the best garage door and garage door opener installer on the planet. Never have seen a better organized or efficient person.
Robert H.
May 2017
Garage Door Repair
WOW! I am so glad i went to Home Adviser and found your company. Preston called when he was 30 minutes out, as promised. He arrived at 10 AM, as promised. He reviewed the problem, told me what he was going to do, and fixed it, then he noticed the lift cables were gone, he replaced them, re-aligned the tracks, changed the bottom brackets, and even put a new gear on the track arrangement so the lift worked. He was very efficient, answered my questions as he was working, and very professional. I could not have asked for better service. In the time I have been in this house (32 years), the garage door has always been "jumpy" at the bottom. He explained, as he re-aligned the track, that the miss-alignment was the cause of this issue. It works better then it ever has! I am more than willing to recommend your company to anyone that asks! Again, great service, and yes I will post this review on HA's site as well. Thanks Again, A satisfied customer, Bob Hartman West Jordan, UT.
Response from Universal Garage Door Services, LLC
"Thank you for the great review! Preston is a very professional and hard working young man. We are proud to have him on our team! We would also like to thank you for choosing us. There are many companies to choose from and we are proud to be working with the community. If you have any problems or questions about garage doors please call or email anytime!"
Robert C.
May 2017
Garage Door Repair
I was very pleased with the service person.
Response from Universal Garage Door Services, LLC
"Thank you so much for the kind comments!"
Dave W.
Apr 2017
Garage Door Repair
I got a call early the day after posting (late at night), and they were able to schedule for my convenience that same day. This was very nice. They quoted a single spring replacement price, but upon arrival I was told they would have to replace with 2 springs, and that this was a safer configuration. It felt a little like a bait-and-switch, but he explained how a single spring was more dangerous when it breaks, so I was ok with the dual-spring solution.
Response from Universal Garage Door Services, LLC
"Thank you for you comments! I apologize if you felt there was any confusion on the repair. We take spring replacement very serious! In our opinion any company that is willing to replace only one spring with one spring on a 2 car garage is willing to gamble with your family's safety. To anyone out there with one big spring on a 2 car garage I recommend you replace it with 2 immediately! This is a possible dangerous situation. It is rare but we are seeing this scenario more and more around Salt Lake City. Call me and I can tell you exactly why its potentially dangerous!"
Margie H.
Apr 2017
Garage Door Opener Repair or Adjustment
dependable, great communication,
Response from Universal Garage Door Services, LLC
"Thank you for taking the time to review our company!"
Shane O.
Mar 2017
Garage Door Repair
They were fast and professional. Kyle, the technician, was very likable and easy to work with. Got the job done quickly and the door looks and works great! I recommend anyone use them.
Response from Universal Garage Door Services, LLC
"Thank you so much for the kind review! Kyle is a valuable member of our team. I will make sure he sees this feedback on his work."
Betty B.
Feb 2017
Garage Door Opener Repair or Adjustment
Very knowledgeable and stuck with it until he figured out the problem
Glenn B.
Jan 2017
Preston (the Service Pro) from Universal Garage Door Services called to ask if it was ok for him to arrive 30 minutes before the appointed time. On arrival Preston went right to work. He made sure the work order and my expectations were in sync. They were exactly. Preston completed the job and cleaned up quicker than I thought possible. He explained how the new opener worked and answered all my questions . Pamela the office manager and Preston the Pro were great to work with. Very professional and friendly. I recommend Universal Garage Door Services to everyone.
Mynor T.
Nov 2016
Garage Door Repair
He said he would come back later and do the installation that same day. Even though he had a long day, he showed up and stayed and finished the job!
ANN N.
Nov 2016
Helpful and respectful.
Reza A.
Oct 2016
Garage Door Repair
Phone quote for the work was half of what was invoiced.
Licensing
Licensed*
Trade License Number
7734523-5501
Trade License Locale
UT
Trade License Expiration
11/30/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Universal Garage Door Services, LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Universal Garage Door Services, LLC accepts the following forms of payment: CreditCard
No, Universal Garage Door Services, LLC does not offer free project estimates.
No, Universal Garage Door Services, LLC does not offer eco-friendly accreditations.
No, Universal Garage Door Services, LLC does not offer emergency services.
Yes, Universal Garage Door Services, LLC offers warranties.