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Universal Refinish Group, LLC

Water Removal Recovery Service, Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Tile: Ceramic and Porcelain Installation,

About us

Universal Refinish Group, LLC, is your company for recovery service, tile, and waterproofing work in the Metro Atlanta area. In the last year, we have completed many projects in the area with rave reviews from homeowners and commercial. We always welcome complements on projects we have completed. At, Universal Refinish Group, LLC, we guarantee our work with the highest quality of finishing, years or experience, and a caring staff to serve you.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Bathroom Remodel , Bathtub Refinishing , Ceramic Tile, Water Removal, Waterproofing / Landscape Drainage

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
5%
4
3%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 40 reviews
CHERYL W.
Dec 2019
5.0
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
Tyler is outstanding. He and his crew refinished difficult floors in my townhome. They show up on time and stay until the job is done. Tyler is a man of his word. I am over the moon with happiness. The tubs they refinished, floor tile and luxury vinyl are perfect. They will be hired to do additional work on my home.

Christine S.
Sep 2019
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Absolutley professionals. I will definitely use this company to do any work I need to get done, both. I feel so relieved there's a company I can call upon. Thanks so much guys

Tia T.
Apr 2017
4.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Tyler was an excellent communicator from start to finish through project. I would rehire him again for other jobs in my house.

Richard B.
Oct 2012
N/A
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
He seems to be honest and fast. Good quality.

Jean M.
Apr 2012
N/A
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
$2,000
Absolutely awesome. Thanks Guys!!

Glenn W.
Dec 2011
N/A
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
$2,000
Tyler did a great job working with me picking out the materials, and the actual "tile" work looked FANTASTIC, however, the detail work was a bit lacking, such as where the wood baseboards that had to be replaced, they weren't flush (a few minor gaps we need to caulk) in some corners, and there were an overlap that hadn't been trimmed. When pointed out to Tyler, he came right out and made the correction. Other than that I highly recommend them.

Rick M.
May 2011
N/A
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
$500
Professional. Started promptly. Finished quikly.Very neat workmanship. As a general contractor I will be calling them for future projects.

Stephanie N.
Mar 2011
N/A
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Professional, reasonably priced and customer focused. They went above and beyond to make suggestions and ensure a good outcome. I now have a nice, quality tiled shower, 2 1/2 baths and kitchen countertop. I also had them paint the rooms for a low additional cost. They were quick and painted without making the slightest mess.

John W.
Mar 2011
N/A
Tile: Ceramic and Porcelain Installation
Yes, I recommend this pro
This was a small half-bath project, and perhaps a bit hurried. They initially said it would have to stretch over two days but finished it in one. Nevertheless, very good quality, customer service, and value for the money.

Homeowner
Jun 2008
N/A
Yes, I recommend this pro
Timely and accurate estimates. Pleasant worker.

Homeowner
May 2008
N/A
Yes, I recommend this pro
Great work with the finish product. Time was a little off not on time for the appointment, but the owner compensated by changing the overall price of the work with a discount.
Response from Universal Refinish Group, LLC
"If Universal Refinish is late you will get a 5% discount off total invoice."

Homeowner
Nov 2007
N/A
Yes, I recommend this pro
They were professional , punctual and did a very good job.

Homeowner
Nov 2007
N/A
Yes, I recommend this pro
They did a good job on the resurfacing of my tub but I was disapointed with the follow up. They were suppose to come out the next day to clean up and did not show up. They did come but not when promised.

Homeowner
Nov 2007
N/A
There is a run from the final coat and they have never come back to fix it.
Response from Universal Refinish Group, LLC
"Customer has been contacted several time for repair but has not given us a date to repair the run."

Homeowner
Oct 2007
N/A
Yes, I recommend this pro
Tyler was very professional. He educated me on the process and provided the appropriate ventilation, the end result was fantastic. I couldn't believe the before and after look. I would highly recommend Tyler.

Homeowner
Oct 2007
N/A
Yes, I recommend this pro
Good, clean, friendly---got the job done just right!

Homeowner
Oct 2007
N/A
Yes, I recommend this pro
I was very pleased with the professional service provided by Universal Refinish. They did what they said they would do in the time-frame specified. They did an excellent job on the tub refinish.

Homeowner
Sep 2007
N/A
Yes, I recommend this pro
They did a very good job. Fast and efficient. My only complaint was that they arrived later than the confirmed appointment time. The quality of the work was very good.

Homeowner
Sep 2007
N/A
Yes, I recommend this pro
Extremely competent. Excellent workmanship, excellent attitude and customer relation skills.

Homeowner
Aug 2007
N/A
Yes, I recommend this pro
I was extremely impressed with the job performed. Not just with the quality of the finish itself (which looked better than new) but with the quality of the work. The technician was courteous, professional and thorough. They attention to cleanliness, protection of surrounding surfaces and ventilation were impeccable. The rental house I have was vacant but I could have been living in the same room that was being worked on. Even the tools and work vans were clean. They rooms were cleaner than when they arrived. I am planning on using them in my own house. All at a very reasonable price.

Homeowner
Aug 2007
N/A
Yes, I recommend this pro
Very professional and did an excellent job of repairing the bathtub and reglazing. I am very happy with their service.

Homeowner
Aug 2007
N/A
Yes, I recommend this pro
They had great follow up, arrived on time, and performed the job in a clean manner. They were able to remove all the rust in the bathtub and make it look new again!

Homeowner
Jul 2007
N/A
Yes, I recommend this pro
They were very professional and NICE. They came in exactly when they said they were, no hidden fees, did a very CLEAN job -which is one of my priorities. Everything looks brand new! Followed up about a week later to make sure everything was good. I am very satisfied with them.

Homeowner
Jul 2007
N/A
Yes, I recommend this pro
Very prompt, neat and professional.

Homeowner
Jul 2007
N/A
Yes, I recommend this pro
Quick and professional
Showing 1-25 of 40

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Universal Refinish Group, LLC is currently rated 4.7 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Universal Refinish Group, LLC accepts the following forms of payment: CreditCard

Yes, Universal Refinish Group, LLC offers free project estimates.

No, Universal Refinish Group, LLC does not offer eco-friendly accreditations.

Yes, Universal Refinish Group, LLC offers emergency services.

No, Universal Refinish Group, LLC does not offer warranties.