Universal Windows Direct of Philadelphia

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

22 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 10:00 AM - 3:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Window Installations
  • Exterior Door Replacements
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
47 Verified Reviews
  • 5
    35
  • 4
    9
  • 3
    0
  • 2
    0
  • 1
    3

Highly rated for

  • Quality
  • Value
Showing 1-10 of 47 results
5.0 Pete P. Grand River, OH
1/28/2022

Great job. They got windows installed in 1 day and were 3 weeks ahead of the scheduled time . The installers were amazing to deal with even cleaned up the mess I made tearing stone off the front of house to get bay window out. I will be using them for install on front door and sliding patio door, great company to work with and are local

Response from Company:

Hello, Pete. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD

4.0 Earl M. Euclid, OH
1/27/2022

Make sure when your windows are measured, that you request and installation professional and the measurement individual to come together to measure your windows. Because if there is an error in measurements the delay will not be compensated for the time you need to adjust your work schedule, if you work and need to be home during the install. I had to take off two days and another one for an upcoming window that was miss measured. Excellent quality of Windows however and excellent installation professionals.

Response from Company:

Hi, Earl. Your feedback is highly appreciated. Thank you for the review!

5.0 Paige L. Canton, OH
1/25/2022

None

Response from Company:

Hello, Paige. Thank you for the 5-star review! We truly appreciate it. Please do not hesitate to reach out if you need anything!^JD.

5.0 Amie P. Columbia Station, OH
1/21/2022

Very pleased

Response from Company:

Thank you so much for your kind words, Amie. We really appreciate you taking the time out to share your experience with us. Please do not hesitate to reach out if you need anything!

4.0 Christopher C. Campbell, OH
1/18/2022

I would have gave them five stars. but appointment scheduling is a little pushy my windows were not suppose to be in until February. I was forced to change my plans. Instead of paying storage fee at the warehouse. Cleveland area manager has absolutely zero people skills with customer. Sale man was great 5stars. Window measurement was great 5 stars. Installers were great 5 stars. Customer service from manager 0 stars.

Response from Company:

We appreciate your feedback, Briana. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues.

5.0 Bob P. Hudson, OH
12/10/2021

This crew showed up on time and got to work. Very friendly and thorough. The install is perfect and they got it done pretty quickly. Canâ t say more about how pleased I am with this group of installers.

Response from Company:

Hi, Bob. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!

4.0 Heather G. Wadsworth, OH
10/19/2021

I would have given 5 stars but only thing that got me is they were smoking outside while installing the windows so the smell of smoke was coming into my house.

Response from Company:

Thank you for this feedback, Heather! We truly apologize for this experience and will use this information to internally coach our team to provide a better customer experience going forward. ^JD

5.0 Steve B. Garrettsville, OH
10/19/2021

.

Response from Company:

Hello, Steve. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD

4.0 Tom N. Cuyahoga Falls, OH
10/17/2021

They were professional and installed 6 windows in about 6 hours. One window was cracked upon arrival. It was replaced within a month.

Response from Company:

Hi Tom! We appreciate you taking the time to share your experience with us and we're thrilled we could correct your cracked window in such a quick amount of time! If there's anything else we can assist with, please don't hesitate to reach out.^JD.

5.0 Robert B. Akron, OH
10/15/2021

the installers were very respectful and left us with no messes the windows work great very easy to work with I love the safety latches and use them often.

Response from Company:

Hello, Robert. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD.

Photos

Universal Windows Direct of Philadelphia
2
Entry Door
3
Windows

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.