
HomeAdvisor Screened & Approved
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Learn about our screening process88% Recommended
21 Years In Business
Company Details
Contact
3101 Yorkmont Road, Suite 1200Charlotte, NC 28208 https://www.universalwindowsdirect.com/charlotte
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 10:00 AM - 3:00 PM
- Sun: 11:00 AM - 5:00 PM
View All Details & Credentials
Service Details
Areas of Expertise
- Windows
- Exterior Doors
- Vinyl Siding
- Gutter Guards
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 16 results
4.0
Keith Y.
Concord, NC
6/15/2023
I
Response from Company:
Hi Keith, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could have done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J.
5.0
Howard A.
Charlotte, NC
1/14/2022
Very professional and nice show up on time
Response from Company:
Thanks for sharing your experience with us, Howard. If there's anything else we can help with, please don't hesitate to reach out.^JD
5.0
Alvin R.
Granite Falls, NC
1/13/2022
Overall excellent. Very professional. Very polite and knowledgeable.
Response from Company:
Hi, Alvin. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
5.0
Howard A.
Charlotte, NC
1/4/2022
Very professional and nice understanding and knowledgeable knowing what I really needed
Response from Company:
Hi, Howard. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
0.50
Wendy P.
Mooresville, NC
12/4/2021
They are a **bait-and-switch** company pushing one product line (Vinyl) while promising to offer other high-quality steel, wood etc. that they cannot deliver on. Hard-pressure sales tactics. Curt (almost rude) measuring guy. They did, however, return my deposit check without any issue.
Response from Company:
Hi, Wendy. At Universal Windows Direct of Charlotte, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com!
5.0
Jane H.
Charlotte, NC
9/13/2021
Product made to order and professionally installed! Love my new windows & sliding glass door!
5.0
Billy E.
Huntersville, NC
5/13/2021
Nice crew came on time finished before their estimated time, no distractions in the house job went smoothly
Response from Company:
Hi, Billy. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
4.5
Jill N.
Lenoir, NC
5/9/2021
Love my new windows. Installation crew could have cleaned up a bit better.
Response from Company:
Hi Jill! Thanks for taking the time to share your experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS.
5.0
River C.
Monroe, NC
5/7/2021
The whole process was seamless and easy! Every person dealt with was professional, helpful, & personable, from Sales, to over the phone support, to installation. Once windows arrived, installation day was promptly scheduled. Installation went smoothly! Brad & his team were efficient, quick, & hard-working! Thank you for your great customer service!
Response from Company:
Hi, River. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS
5.0
Rita W.
Rock Hill, SC
4/6/2021
Fantastic job Highly recommend
Response from Company:
Thank you so much for your kind words, Rita. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS.
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