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22 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 10:00 AM - 3:00 PM
- Sun: 11:00 AM - 5:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Windows
- Exterior Doors
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 23 results
4.0
Nathan K.
Washington, PA
2/25/2022
Took forever to schedule, but reasonably priced
Response from Company:
Hi, Nathan. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!
4.5
Janice V.
Midway, PA
1/14/2022
Great installation job, Friendly and congenial. Also, immaculate cleanup job.
Response from Company:
Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!
4.0
Sue H.
Indiana, PA
1/12/2022
Good company to deal with; windows are high quality. The installer was awesome!
Response from Company:
Thanks for sharing your experience with us, Sue. If there's anything else we can help with, please don't hesitate to reach out!^JD
5.0
Brian K.
Mckeesport, PA
1/10/2022
Employees were very personable. Quick to install. Very neat in their work. Would recommend to others.
Response from Company:
Hi, Brian. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! JD
5.0
Oleksandr K.
Pittsburgh, PA
12/29/2021
Nice job
Response from Company:
Thank you so much for your kind words, Oleksandr. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD
5.0
William R.
Gibsonia, PA
9/21/2021
Very nice and clean job. Looks great!
Response from Company:
Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD
4.5
Joshua F.
Pittsburgh, PA
8/30/2021
N/a
Response from Company:
Hi, Joshua. Your feedback is highly appreciated. Thank you for the review! ^AM
5.0
Cynthia C.
Pittsburgh, PA
8/12/2021
They were very professional and knowledgeable from sales to installation. The windows for the reasonable price are very well built. The installers were knowledgeable, friendly, professional, and courteous. They even cleaned up after each of the 9 windows. I highly recommend..
Response from Company:
Hi, Cynthia. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^AM.
5.0
Richard G.
Brownsville, PA
8/10/2021
Installed 21 windows. Very professional and cleaned up when they were finished with their work each day.
Response from Company:
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! ^AM
5.0
Allie M.
Monroeville, PA
8/6/2021
Mike was very knowledgeable and courteous about the entire install from laying drop clothes when he worked inside to vacuuming inside and cleaning up anything that was left behind from the old windows and materials from the install of the new windows as well and my husband and I were very impressed with the way the new windows look and how well they work. Karen the salesperson was very knowledgeable and explained what no other company did about how windows are usually made and how they work and what makes windows from Universal so much better than the competition at a reasonable price that added value to our homes equity as well as vastly improving how our home looks inside and out.
Response from Company:
Thank you so much for your kind words, Allie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! ^AM
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