- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process91% Recommended
70 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- HVAC Installations
- Bolier Installations
- Plumbing Services
- Water Heaters
View All Offerings and Cities Served
Cost Information
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 312 results
0.50
Debi T.
Massapequa Park, NY
8/8/2024
We have been waiting for a call back for over 2 weeks. We had a 4k job to ground our above round pool a month ago. We need the inspection certificate to pass the village inspection. It failed after the first try so the company sent someone else to fix the issue in order to be complaint with our village. We waited from 12p-9p for someone to show up. We received a call late that night that they couldn't come and would come the following day. The electrician finally came 7 days ago. He "fixed the issue". He stated we would receive the inspection shortly. The inspection company just "needed a picture" of the change to approve it. My husband has called Universe several times. Left several messages for the DOO with no response. He just got off the phone with a "Chris S" who says he is a project coordinator. He argued with my husband stating, "we are at the mercy of the inspection company". Universe chose this inspection company! We paid for it! Our village inspector is coming tomorrow (appointment made three weeks ago thinking this would be resolved) and we still have no electrical inspection. My husband had surgery Monday and is supposed to be healing. I NEVER write bad reviews..i try to resolve first but I have nowhere else to go. All I need is the inspection certificate! My next step will be to stop payment. UGH..what is so difficult here?
0.50
Lowell C.
Woodmere, NY
4/3/2024
Wanted to complain about Universe Home Services, Inc. as they tried to charge him more than quoted when they did not even finished the job due to they did not had the correct tool so they scratch the faucet as they did not had a srap wrench and tried to do it with incorrect tool and took him 2 hours for him to know he was not able to do it. The gut who arrived was courteous but the company was bad so I had to hire someone outside of Angi who did the work in 5 minutes.
5.0
Jomarie C.
Valley Stream, NY
10/14/2023
Jason was excellent!! Professional, knowledgeable and very nice!!!
Response from Company:
Hello Jomarie, your uplifting words for Jason are wonderful to see! We're glad his job performance and cheerful service provided an excellent experience. A big thank you for taking a moment to share, and we look forward to the opportunity to serve you again. Many thanks and best wishes from Universe Home Services!
5.0
Richard F.
Levittown, NY
6/28/2023
na
Response from Company:
.
5.0
Alan A.
Valley Stream, NY
3/27/2023
NA
Response from Company:
Thanks for the excellent rating, Alan! We are over the moon to learn how satisfied you were with our customer service and team's job performance. We hope to be your go-to for the next project or repair, and we can't thank you enough for choosing Universe Home Services!
5.0
Michael j B.
New Hyde Park, NY
10/25/2022
they were totally professional and knowledge of the subject
Response from Company:
Hi Michael, thank you so much for the fantastic feedback! We love what we do and are thrilled to see our professionalism and knowledge made all the difference in giving you a top-notch experience. It is always a pleasure to serve you at Universe Home Services, and we look forward to being there for you again.
5.0
Patricia L.
Bellmore, NY
3/12/2022
Universe accommodated my schedule, sending a plumber at 7 pm. He was very professional, explained every step, tried to save me money, cleaned up, and was finished at 8. Iâ m a returning client, and will continue to use Universe.
Response from Company:
Thank you so much for leaving this generous review, Patricia. It was our pleasure to accommodate you and we are happy to see you satisfied with the skill and knowledge of your technician during your plumbing service. We always appreciate you continuing to choose us, and look forward to working with you again.
5.0
Margaret L.
East Meadow, NY
12/11/2021
Mike & Sean were very helpful and answered all my questions. I found them very professional and did a great job cleaning up. I would recommend them highly to anyone who needs a new gas boiler and water heater. I intend to have extensive electrical work done on my house and I will call Universe to do the work..
Response from Company:
Margaret, it was a pleasure serving you! We're so appreciative that you took the time to leave this fantastic feedback and be so open about your great experience with the Universe Home Services team. We would not want it any other way. We thank you for the recommendation and look forward to being there for you when you are ready to start your electrical upgrades.
5.0
Gary P.
Bethpage, NY
11/21/2021
Excellent
Response from Company:
Hi Gary, and thank you so much for taking the time to rate and review us! We love receiving positive feedback from our customers. And the team at Universe Home Services is even more motivated to always deliver the exceptional service you deserve. Thank you kindly for choosing us and we can't wait to work with you again.
5.0
Lucy M.
Melville, NY
8/19/2021
He was pn time professional, well-informed and right on target with the price.
Response from Company:
Thank you so much for the 5-star rating and thoughtful review, Lucy. We are very proud of the professional service we provide and love giving customers like you the experience you deserve.
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