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About us
With over 30 years experience in the moving industry, University Movers Inc. is your industry expert serving McHenry, Lake, Cook, DuPage and Kane counties. We pride ourselves on our extreme professionalism and attention to detail. Our customer satisfaction guarantee will assure you we will not leave your property until you are completely satisfied with our work. You can trust that we will treat your home and household belongings as we would treat our own. At this time we are not accepting requests for moving services into the city of Chicago. Give us a call today we look forward to working with you!
Business highlights
Emergency services offered
39 years of experience
Memberships & Affiliations
Accredited BBB Member, Member of the McHenry Chamber of Commerce
Services we offer
Loading/Unloading PODS and rental trucks, Local residential home and apartment moving, Packing, Piano moving, Within home moving/staging
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.732 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 9% | ||
| 3% | ||
| 3% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 32 reviews
Brynn P.
Apr 2024
In-State Moving Service
Easy to work with!
Stevenssbooker B.
Jun 2021
Was recommended to us by a close friend that used them for a short move and he was VERY HAPPY WITH THEM.. We used them for a short move across the state line and now we're VERY HAPPY WITH THEM!!!!!! Need to move???? HIRE THIS FIRM....
Erin C.
Apr 2021
In-State Moving Service
They are wonderful to deal with. They are able to give you a price right away. The gentleman that moved the furniture were quick and professional. They were very careful of my walls as they had to go up a full flight of stairs. I would definitely recommend them and I have. Would I use this company again? Absolutely!
Louis B.
Apr 2021
In-State Moving Service
I could not be more pleased with the work and team that moved my family. I have a ton of stuff that is fragile and heavy. They worked their tails off and got our family moved in. They made sure all was well wrapped and safe. The made sure all was well prior to leaving. They followed up. Hard to find good service these days at a decent price. I would recommend Vicki and her team any day.
Response from University Movers, Inc.
"Thank you so much! It was our pleasure."
Mike G.
Jan 2021
In-State Moving Service
Nice guys, worked consistently I would recommend to anyone. Very pleased with the entire experience with University movers.
Response from University Movers, Inc.
"Thank you so much Mike. It was our pleasure."
Scott Z.
Dec 2020
In-State Moving Service
Nice guys,, they did a fine job!!
Response from University Movers, Inc.
"It was our pleasure. Thank you for the great review."
Mary B.
Dec 2020
In-State Moving Service
Pleasant and efficient
Response from University Movers, Inc.
"Thank you so very much, Mary. Be well."
Dan K.
Dec 2020
In-State Moving Service
Professional and safe movers
Response from University Movers, Inc.
"Thank you so much. We are always happy to help."
Brian P.
Nov 2020
In-State Moving Service
I had Victor, Jon & Tyler and they were great. They emptied out my stuffed 2 bedroom apartment and my separate garage in 2 hours. It took them about the same to unload. They were careful, professional, friendly, and diligent about taking care of my stuff. I couldn't have asked for a smoother moving experience.
Darlene H.
Nov 2020
In-State Moving Service
Great guys quick and efficient!!!
Melody T.
Nov 2020
In-State Moving Service
We are so pleased with this company. They did a fantastic job. Careful, efficient, polite. Took extra care with our antiques. We will highly recommend. Mike and crew thank you.
Response from University Movers, Inc.
"Thank you Melody and Tom. we were very glad to help you. Wishing you well in your new home."
Tony B.
Oct 2020
In-State Moving Service
Great experience. I had (2) PODs that were dropped off on my driveway that I needed to have help moving the contents into the house. I had two guys come and we knocked it out in 3 hours. They were very professional and worked hard the entire time. They moved big furniture up to the second level and many boxes to the basement for storage. So glad I called University Movers.
Response from University Movers, Inc.
"Thank you so much Tony! It was our pleasure."
Luke M.
Oct 2020
In-State Moving Service
My TV screen was cracked during the move. I was very understanding and patient b/c I understand that things happen. However, their insurance provided about 10% of the value of TV, which is what I expected. I talked with the owners looking for some type of middle ground because the cost of a new TV is more than the cost for the movers, which, unfortunately, was met with a lack of empathy. Very disappointed that my patience and understanding was not returned. I should not have to buy a new TV, doubling my moving costs, due to their error.
Response from University Movers, Inc.
"This is Vicki from University Movers. I cannot say how strongly I feel about what my response is on this review. This gentleman and his wife were in a situation where they had to do there move all in one day, and there was going to be quite a bit of down time in between there closings. We are ALWAYS on the clock during that time, however, I try to help people the best that I can, and instead of charging them all of that down time I offered to just charge them a three hour minimum in the morning and a three hour minimum in the evening, with our travel fees. This saved them $550.00. Then when the evening came and due to circumstances that were out of their control with there evening closing they were not going to be able to load until very late. I then accommodated them by moving things around for the next morning so we could unload. Which I didn't charge them, a full rate of overnight storage either. No where in this review do they state how I went out of my way for them Because, that is what I always try to do for my customers. They were so thankful for "all of my help" They also complimented my on how hard the men worked, and how polite they were. Again, no mention of that in this review. Yes, their 9 year old TV did sustain damage during the move. Yes, we were very sorry. The TV was completely encased in padding and shrink wrap, unfortunately even with all that protection it did get cracked on the screen. I kept in contact with them throughout their claim with us. They signed for ..30 cents per lb. per article insurance. It is all well spelled out and acknowledged by them. I technically only hade to give them a check for $9.60. However, again because I do care about my customers my insurance company researched for my what that model of TV is worth being a nine year old TV. They indicated the depreciated cost would be $154.00. Which is what I sent to them. I didn't have to but I did try my very best for their entire moving process to help them, I have to say again, they do not mention any of these things. None. It is very disheartening as a business owner for 33 years to have reviews posted on the internet where they can bring a rating you work very hard to achieve be tarnished, because the entire truth is not told."
Ellyn K.
Sep 2020
In-State Moving Service
Communicative and hard workers. Easy to deal with Vicki and she was quick to respond.
Response from University Movers, Inc.
"Thank you so very much. We appreciate your business and kind words. Please enjoy your new home."
Alansa F.
Sep 2020
In-State Moving Service
The initial contact was excellent. On the day of the move the movers were over 2 hours late. I did get a call but the expectations Set was off by another hour. I called after that hour and was told the movers were in route and 2-4 minutes away. 20 minutes later they arrived. The minimum hours are too much, the cost of the actual move was double than I should have paid. I agreed to the minimum but should have sought other vendors with different minimums.
Response from University Movers, Inc.
"Hello, Alansa, I am very sorry to hear that you were not satisfied with your experience with our company. I di try calling you a couple of days after your move as I do with all of our customers to see how things went. I didn't hear back, and then I saw your review. I do know that we were late. You were told that we would arrive approximately between 1:30 and 2:00 p.m. However we did not arrive until 3:45 p.m. Again, I am sorry. We were indeed 1 hour and forty five minutes late. We did call as you stated to let you know that it would be between 2:50 and 3:10 that they would arrive. You did then call and I spoke with you and I did indicate that"
KENNETH W.
Sep 2020
In-State Moving Service
pp
Response from University Movers, Inc.
"Thank you so much Ken."
Linda V.
Aug 2020
In-State Moving Service
on time, effecient, arranged move on short notice, not rigid
Response from University Movers, Inc.
"Thank you so much for using us!"
Carole A.
Aug 2020
In-State Moving Service
Very efficient and courteous. Helped with everything we asked. All movers were very aware of issues we had and always clarified before continuing packing. Absolutely great company.
Russ C.
Jun 2020
In-State Moving Service
very friendly & on time- I would hire them again .
Luann R.
Jun 2020
In-State Moving Service
The 4 young men who handled the move were so responsible. They did everything to please us and to make the move seem easy. Nice group of people. Would recommend them.
Response from University Movers, Inc.
"Thanks, Luann, we appreciated your business!"
Susan S.
Jun 2020
In-State Moving Service
Vicky ( the owner was awesome). The 2 young men who moved us were fast, but careful and very easy to work with. The price was fantastic and although I don t want to move, anytime soon, I would definitely hire them again!
Response from University Movers, Inc.
"Thank you, Susan, it was our pleasure! Stay well."
Leonard G.
Jun 2020
In-State Moving Service
VERY EXPERIENCED-- WORKED EFFICIENTLY I AM PLEASED
Response from University Movers, Inc.
"Thank you, Leonard. I have enjoyed helping you throughout your moving process."
Carrie B.
Jun 2020
In-State Moving Service
We had a great move!
Response from University Movers, Inc.
"Thanks, Carrie! We hope you enjoy your new home!"
Pat R.
Jun 2020
In-State Moving Service
The crew of 3 were fast, careful, professional. I'd hire them again in a heartbeat. Great value for the money. My only reason not to give 5 stars is that I could not get hold of anyone at the office on the day of the move.
Response from University Movers, Inc.
"Thank you so very much! We are so sorry that you could not reach anyone at the office. We were having major issues with our comcast service and were trying our best. Again our apologies. It was our pleasure moving you. Enjoy your new home."
Sandra M.
May 2020
In-State Moving Service
Great people to work with from the estimate through the actual move. Friendly, caring and very fast. Thanks for a smooth process!
Response from University Movers, Inc.
"Thank you so much Sandra. We appreciate you using our company."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
University Movers, Inc. is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Sunday: 8:00 AM - 1:00 PM
Yes, University Movers, Inc. offers free project estimates.
No, University Movers, Inc. does not offer eco-friendly accreditations.
Yes, University Movers, Inc. offers emergency services.
No, University Movers, Inc. does not offer warranties.