Utleys Window Services

Bad quality, incomplete work, repeated scheduling failures, a last-minute 60% price increase attempt, and refusal to honor advertised guarantees. The scope was confirmed in advance. The day before the appointment, I learned they wouldn?t arrive as scheduled only because I reached out. After I accepted the new time, the owner tried to raise the price by 60%, later admitting he had misread 31 window panes as 31 windows and reverting to the original quote. The work was incomplete (see photos). Tracks, frames, and patio door glass were left visibly dirty despite being included in the agreed scope. Repeated requests for corrections resulted in promises, reschedules, and a no-show. Their ?streak-free? and return-to-fix guarantees were never honored. The owner later claimed we were ?not a good fit.? If expecting the agreed work to be completed, appointments to be kept, and guarantees to be honored makes a customer ?not a good fit,? others should consider whether they would be either.

Payton Utley was a complete professional and made sure that my windows were properly cleaned in a timely manner. I would recommend his services!

They did a wonderful job cleaning my windows, inside and out. Looking better than ever!

He was punctual about timing and very professional! Very friendly and personable, will definitely be calling for services again!!

Great cleaning at a reasonable price. Friendly guy, will hire again!

It was phenomenal, I had no clue windows could be washed and cleaned to such a professional degree. I was skeptical at first with no real background from Payton, but his professionalism, attention to detail, and charisma really made the service smooth and enjoyable getting everything done is a timely manner.

Such a great guy, payed him extra for just hanging out! Windows were spotless as well.