VanGuard Moving Express, LLC

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8 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

3900 Germantown Rd Ste 300
Fairfax, VA 22030
http://www.dmvmove.com

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: 9:00 AM - 3:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Professional Moving Services - Local
  • Professional Moving Services - Out of State
  • Full Packing Services, Storage Services, Commercial Relocation Services, Apartment and House Relocation Services
  • NO VAN OR TRUCK RENTAL, NO LABOR ONLY SERVICES.
  • NO HAWAII, NO PUERTO RICO, NO ALASKA, NO GUAM: We don't ship or move household goods to these States.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.7
31 Verified Reviews*
  • 5
    26
  • 4
    3
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 31 results
4.0 Aubrey M. Washington, DC
11/7/2023

Late start but overall great service.

5.0 Laura Marchetta Google Review
1/24/2023

Had a great experience with these movers. Jennifer was awesome to communicate with and made scheduling super easy. The moving guys were so nice and professional. Great team work and great service. Would definitely use again.

5.0 Sahiti Ayala Google Review
1/23/2023

TLDR: This was without a doubt the BEST moving experience I have ever had. Christian, Rudy, and Sherkhan are phenomenal! They went above and beyond, handled our stuff with so much care, and even took care of us when our apartment management was incompetent and made the move very stressful. My sister in law had used Vanguard previously when they moved. They packed and moved everything to storage and then at a later date from storage to their house. It was all super smooth so we decided to go with Vanguard for our move. Jennifer helped get us a quote and was polite, easy to work with, and did a great job explaining every charge that was on the quote. There were NO hidden charges whatsoever. We knew everything we were paying for and it was priced fairly. Christian and Sherkhan helped us pack up our apartment. They were on time and professional. Once we got to the new place, the freight elevator wasn't working and the storage unit we had booked was not cleared out. Management had said take it or leave it but Christian and Sherkhan were beyond helpful in figuring out what to do next. They really did not have to but truly made that awful situation so much better for us. Rudy and Sherkhan helped us unload all of our stuff at a later date. We definitely had to do some jenga to fit everything into the storage unit but they did a fantastic job of getting that done while still handling everything with care. The efficiency was amzing, everything was unloaded and set up within 2 hours. In total we have had 4 moves with Vanguard and every experience has been awesome. We will absolutely be calling Vanguard again for our next move. If you need a move in the DMV area, you cannot go wrong with Vanguard.

5.0 Tin Nguyen Google Review
1/15/2023

Amazing service!! I was quoted for a move and the estimate was spot on for the amount of time and manpower needed. Very professional in wrapping all the items and communicating with us with how much space is left in the van. The movers kept good pace throughout the whole process, no unnecessary delays. I highly recommend them and will definitely be back if I have the need to move again.

5.0 Ayia Anuar Google Review
1/14/2023

The staff Is very friendly and proficient; the firm itself is very organised and fair in pricing. They took care of my furniture with lots of care as it was theirs. I would highly recommend this company! I was impressed with their care of our furniture, and were so careful with everything. They made sure everything was placed in the correct room and in the correct place. Very happy with their service!

4.0 Kurwa Nyigu Google Review
12/29/2022

I booked last minute and they were very professional, accommodating and worked with me to make sure we accomplished the move at the time and date I needed. The movers were also very professional yet personable

5.0 Kurt G. Arlington, VA
10/17/2022

From customer service to actual movers this company was a cooperative partner and professional.

0.50 Anna K. Fairfax, VA
9/2/2022

DO NOT HIRE THEM!!! They will take their sweet time, moving as slowly as possible to charge as much as possible. They will damage all of your furniture and destroy your wood floors. And they will refuse to remove items from their truck until you pay them. Absolute WORST experience ever. Do yourself a favor and do not hire this company.

2.0 Wendy V. Bethesda, MD
7/30/2022

When you call they give you a low quote so you will hire them. They do not tell you about moving insurance when you book the move. When the movers come they tell you that you have to take their insurance. The sales person told the moving crew that we had 562 sq. Feet condo and a pickup from another location. It took 14 hrs. to move our 760 sq ft condo and 10 × 15 storage unit.

Response from Company:

Dear Wendy, Sorry to hear about your experience with us! The quote was based on the inventory list you provided over the phone which did NOT include the storage unit that you DID NOT disclose over the phone. Your initial quote was for 12 hrs of labor. However, it took movers to complete the job including full packing and repacking of your belongings in the storage (which was not disclosed to our sales team prior moving date) up to 14 hrs. Over the phone, you told us that you will be prepared and that all your dining, kitchen, and personal belongings will be packed into boxes. The foreman guy never was told that you had a 562 sq. ft condo unit. All he had is the inventory list of your items. And we never estimate jobs based on total square footage. So, this is misleading information. And you knew that it was a fully packed and stacked 26 ft box truck. Yes, it takes time to complete the packing, loading, and offloading of a 3-bedroom home and a storage unit with a driving time between Gaithersburg MD, and Water Falls, WV during the rush hour! Just driving one way it took them almost 2 hrs! Another thing we would like to mention is that parking condition was another constraint for the movers, they could not back up the truck all the way to your garage because it was too steep which could lead into an accident. Drivers are instructed not to take any risks and to park where it is safer. Safety is a priority! Thus it added another extra time to walk up from the truck to your front door. So, we think that your review is not based on fair facts and doesn't reflect the whole process including all mentioned nuances above. Please, feel free to give us a call so we can address your concerns in a timely manner. We will look forward to speaking with you! Thank you! Regards, VanGuard Moving Team 855-877-2727.

5.0 Janet M. Falls Church, VA
7/12/2022

This company is great. I cannot say enough good things about them. They were extremely helpful throughout the process. They were on time, professional and went the extra mile. I would highly recommend them.

Photos

VanGuard Moving Express, LLC
20
Long-Distance Moving
17
Packing and Moving

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