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Prompt estimate and appointment to replace furnace and air conditioner. Excellent job and everything works perfectly.

Na

Very responsive. Good communication. Reasonable price. I would not hesitate to use Vann again.

Can't speak highly enough. We knew that our 24 year old system was on borrowed time, although still functional. Or neighbor had the same furnace which died at -20 temps last winter. We didn't want to spend the money, but we also didn't want to get stuck with a required repair when we least expected/wanted it and had to make an immediate decision with whoever could do the work on short notice. We had another highly rated large company out (which also performs work locally for a national retailer), and we were impressed. But we didn't want to jump on one estimate. Looking back, they gave us nothing more than a verbal dollar estimate and verbal description of the recommendation. A friend had recommended Vann a couple years ago, and I kept that aside so I didn't forget. From start to finish, was incredibly happy with Pete and Katie. Very up-front and clear communication, detailed estimate by email, etc. We were presented with two options for both the furnace and AC, all combinations which would work together based on our choice. I simply felt more comfortable with them in every way. Zero pressure. Very open and honest from start to finish. Weather hasn't even allowed us to run the AC/furnace since install last week to comment on the actual products, but I will sing my praises to anyone I know that I hear needs furnace and/or AC work. I do like to support the local / little guy, but in this case I supported who I felt most comfortable with. Which happened to also be the local / little guy.

Our AC went out, & they were here not only the next day, but also got it fixed the same day ( which included for them to have to track down & getting a part). Great customer service, & not over priced. Would highly recommend, & will use them again if needed.

Everything was really easy and well done!

Mike was great...gave us a great deal and service. It was a busy time but he still got back and installed in a less than a week. Job Well done and complete.crew all masked and gloved. Quick efficient crew. They took the old central air and packing material with them .

Prompt and courteous!

Excellent customer service, excellent communication. they use text messages to let you know when they are on the way.

Great experience. They were honest about the issues and need for a new furnace in the near future. Got the furnace up and running for now, no problem.

Great Experience. Very professional and great communication on the process.

Overall, Vann Heating & Air did an incredible job and they are great to work with.

Excellent service, excellent pricing, easy to work with and I would highly recommend them to anyone in the Twin Cities area. Pete Vann is great to work with.