Victors Home Solutions - Cleveland

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16 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

1245 Danner Drive
Aurora, OH 44202
www.victors.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Roof Replacement, Roof Repair, Roof Maxx, Baths, Doors & Windows
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.8
72 Verified Reviews
  • 5
    65
  • 4
    4
  • 3
    2
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 72 results
4.0 Sondrea H. Beachwood, OH
7/9/2024

Everyone was professional and worked efficiently. I was very happy with the team that was sent to complete the roofing and attic insulation. I highly recommend this company for roofing repair and replacement.

5.0 Freddie H. Maple Heights, OH
6/7/2024

the pro did a god job.

5.0 Dale K. Independence, OH
5/24/2024

Hired Victor's Home Solutions to tear off old roof - two layers of old shingles - and install new roof. House is a ranch style duplex, two full three bedroom houses under one very large roof. Victor's uses only employees, no sub contractors. Crew showed up and started working at 6:00 am on the scheduled day, worked until almost 9:00 pm. Large crew of workers. At the end of the day the roof was done except for installing flashing around the chimney and reinstalling my satellite TV dish. They came back another day and completed that, and made sure all the gutters and downspouts were clear of any debris that might clog them. They did an excellent job of cleaning up when the job was done.

1.0 Ognian I. Royal Oak, MI
10/28/2023

Briefly, I am very disappointed by the work quality, the customer service as well as by the price of the project. Work quality: the foreman informed me after the fact that all plywoods on the flat roof are replaced. No pictures documenting the need for replacement were shown to me. I took a look at the ripped off woods, they looked fine to me. Moreover, the workers damaged the ceiling of the sun room with multiple strings of protruding staples. Value for money: the project was way overpriced. We paid more than $15/square foot. According to Angi's calculator the price range for our area in 2023 is between $4.5 and 11/square foot. The customer service was solely profit-oriented not customer-friendly. The crew did not come at the scheduled time window but nobody informed us. When we called, we were told that somehow our project "fall through the cracks". Then they came earlier than the rescheduled time, just total chaos with their communications. When mentioning their very high price as one of the reasons to wave the extra payment for the several plywood boards installment, a superior at the company told us:"Yes, we are expensive. You should not have signed a contract with Victor&. This certainly is is an important statement for homeowners on a budget. Based on my negative experience I would suggest extreme caution to anyone considering to hire Victors home solutions.

5.0 Debbie K. Redford, MI
7/18/2023

Very professional. They were on time, completed the work as promised, cleaned up everything, and everyone is so nice. You always talk to a person on the phone. I highly recommend them. My new roof looks beautiful.

5.0 Daniel G. China Township, MI
3/16/2023

Very friendly and efficient service. Job done quickly and well.

4.5 Melissa L. Ypsilanti, MI
2/26/2023

We had a good experience with Victor’s. Jose was a great salesman educating us and answering all of our questions. He also came back a second time with more samples after we changed our mind on the shingle color. He even took calls on his days off to update the contract. Great service! The day of the crew worked quickly and tried their best to keep the work clean. The caulking was especially precise! We found a few nails in our garage but knew to sweep before pulling ours cars in. Otherwise, the crew cleaned up well, and even blew off our deck to get all the little debris. We did discovered that a section of the attic was missing baffles a few weeks later but they came out super quick to get them in. Amanda and Dylan were especially helpful and pleasant to work with! They were solution oriented anytime we had questions or needed anything resolved. We recommend!

4.0 Robert B. Harper Woods, MI
2/17/2023

New roof and gutters...so far, so good....

5.0 Kathleen B. Jackson, MI
1/2/2023

Very happy with their work. In and out within 6 hours . No runs, drips or errors. Their clean up was amazing.

4.5 Corey H. Fair Haven, MI
12/1/2022

Everything.

Photos

Victors Home Solutions - Cleveland
11
Before and After
11
Before and after photos

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