WB Dickenson

4.65 |77 Verified Ratings
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WB Dickenson

4.65 | 77 Verified Ratings
Write a Review


53 Commerce Way
South Windsor, CT 06074
Your use of our services is governed by our Terms & Conditions

WB Dickenson

WB Dickenson, is a family-operated, full service plumbing, heating and remodeling company. We've been servicing the greater Hartford area since 1952. We specialize in residential and commercial service work and bathroom and kitchen remodeling. Our attention to detail and customer satisfaction is second to none. We will respond to you within the hour any time of day and can usually make it to your home the same day for smaller plumbing and heating jobs. Give us a call today for your free estimate on remodeling your bath or kitchen. Our in-house carpenters, tiling specialists, and plumbers do beautiful work. (See our albums for proof!)


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Hartford
  • West Hartford
  • East Hartford
  • Manchester
  • Enfield
  • Windsor
  • Wethersfield
  • Suffield
  • Broad Brook
  • Glastonbury
  • Bolton
  • East Glastonbury
  • East Granby
  • Ellington
  • Weatogue
  • South Windsor
  • Poquonock
  • Vernon Rockville
  • Andover
  • Windsor Locks
  • Bloomfield
  • Newington
  • South Glastonbury
  • Somersville
  • East Windsor Hill
  • Rocky Hill
  • Tariffville
  • See All >

Services Offered

Additions & Remodeling
  • Basement Remodel
  • Bathroom Remodel
  • Kitchen Remodel
Heating & Furnace Systems
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Bathtub Install or Replace
  • Shower Install or Replace
  • Tankless Water Heater Install
  • Walk In Bathtub Install or Replace
  • Water Main Install or Repair

Areas of Expertise

  • Boiler or Radiator Heating System - Install or Replace
  • Drain Clog or Blockage - Clear
  • Faucets, Fixtures and Pipes - Repair or Replace
  • Water Heater - Install or Replace
  • Water Main - Install, Replace or Repair

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • Grohe
  • Kohler
  • Moen
  • Sterling
  • TOTO
  • Wolverine Brass, Inc.
  • A.O. Smith, Crown Boiler, Gerber
  • See All >

Quick Facts

Business Hours
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
8:00 AM to 5:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 90 day warranty on service work, 1 year on remodeling work
  • Credit Cards Accepted


In Business Since: 1952
State Licensing
Trade: S-03 Heating, Piping, Cooling
License #: HTG.0385603-S3
Expiration: 08-31-2019
Trade: Home Improvement
License #: HIC.0558702
Expiration: 11-30-2019
Trade: P-01 Plumbing
License #: PLM.0204770-P1
Expiration: 10-31-2019
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

WB Dickenson

My Work
5 Projects
Free Offer! Get 1 Comfort-Height Toilet free when contracting W.B. Dickenson for a full bathroom remodeling project valued over $8,000 Free Offer!
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Ratings & Reviews
WB Dickenson

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 77
  Page 1 of 8
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1.0   |  
Unprofessional, condescending and overall horrible experience. Our boiler was installed 1 year ago and we came home to no heat during the first snowstorm of the year. Checked the boiler and it appeared to be an electrical problem. Called their emergency service and decided to have them come out the next morning. Got a call in the morning and was told there was nothing that they could do until next week. Tom (the owner) is very unprofessional and was screaming in the background of the call, saying extremely rude and degrading comments about me , that I could hear! Extremely unpleasant experience...avoid at all costs! Will be going elsewhere to find a solution as W.B Dickenson does not respect customers and does not value their trust.
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5.0   |  
Review by in East Hartford, CT
Timely and quick repair.
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5.0   |  
Outstanding service!!! Received a call from W.B. Dickenson shortly after contact through home advisor about 8pm last nigh. The gentleman I spoke with really listened to my concerns and made me feel confident about having his plumber come into my home. Alex called this morning to say he was on his way, arrived early, evaluated our situation and went straight to work. Great job, fair price and quality work. Would I use this company again??? YES!! Thanks, Kelly
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4.0   |  
Liked the service but it happened in two visits when it could have happened in one visit. Will hire them again for futures projects.
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5.0   |  
I appreciate them coming out when temperatures were so low to verify that our furnace was working. They adjusted the bill based on my concerns around the time they spent at the house.
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5.0   |  
Review by in Manchester, CT
I needed a plumber urgently during a kitchen renovation. Within 10 minutes of my contacting Home Advisors, W.B. Dickenson contacted me and Ed arrived within 1 1/2 hours. His service was very professional, thorough and efficient. My contractor was also impressed. Very happy with my experience.
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5.0   |  
HIGHLY recommend! needed a kitchen faucet replaced. sent in request on home advisor at 730am. got a call at 8am to confirm time table and also a rough quote for the work needed. got a call at 830 from Ed that he was coming in 30min. Work was completed perfectly in less time than quoted and price was under initial quotes which i appreciate. I had a quote from aiello at 7am for over $1000 more than this job. I bought my own faucet for this saving some money, but ultimately saved $1000 paid $220 for visit and work completed. ABSOLUTELY recommend Ed and this company for any needs.
Response by WB Dickenson: Thanks Deanna! We're so glad you were so happy with your services today. Please don't hesitate to call any time for future plumbing/heating/remodeling needs :)
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5.0   |  
My exterior faucet was broken and I had a small leak inside my house down in my finished basement. Alex did a great job, he was on time, he was quick, and he kept me informed as to what he was going to do. I would highly recommend this company to anyone looking for professional, courteous help with plumbing.
Response by WB Dickenson: We're glad you were happy with your services, Nicola! Thanks so much :)
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5.0   |  
Friendly, quick, knowledgeable service. Very happy with the repair.
Response by WB Dickenson: Thanks, Sam! Call us for any future plumbing, heating, or home remodeling needs. :)
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5.0   |  
Review by in East Windsor, CT
Project: Install, Repair or Replace Plumbing or Fixtures
Wonderful, Timely, fair. great experience.
Response by WB Dickenson: How kind, Tina. Thanks so much! Pleasure working with you.
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Showing 1-10 of 77
  Page 1 of 8

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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