W.M. Buffington Company, Inc.

4.53 |10 Verified Ratings
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W.M. Buffington Company, Inc.

4.53 | 10 Verified Ratings
Write a Review

717-657-2451

115 Lusk Ave
Highspire, PA 17034
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Profile
W.M. Buffington Company, Inc.


WM Buffington Company, Inc. is a family owned and operated business since 1952. We specialize in energy efficiency and home comfort upgrades. We proudly service the Susquehanna Valley area, providing local residents and businesses with proven home energy improvements, such as heating and air conditioning, energy audits, emergency plumbing repairs, home insulation, and much more. Our team is committed to offering unparalleled customer service, backed by the comprehensive support of Dr. Energy Save, the nation's largest home energy conservation network. if you are suffering from high energy costs or low levels of comfort, contact us today for a FREE home energy service inspection and estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Harrisburg
  • York
  • Camp Hill
  • Lebanon
  • Mechanicsburg
  • Carlisle
  • Palmyra
  • Sacramento
  • Manheim
  • Dover
  • Etters
  • East Berlin
  • Millersburg
  • Hershey
  • Middletown
  • Pine Grove
  • Lewisberry
  • Jonestown
  • Mount Joy
  • Herndon
  • Halifax
  • Lancaster
  • Dillsburg
  • Myerstown
  • Duncannon
  • Lititz
  • Enola
  • Hummelstown
  • Elizabethtown
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
Heating & Furnace Systems
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Oil Furnace - Repair

Areas of Expertise

  • HVAC
  • Energy Audits
  • Emergency Service
  • Insulation
  • Unfortunately, we do not service modular homes

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1952
State Licensing
Trade: Home Improvement Contractor
License #: PA003019
Expiration: 07-01-2019
Screening
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Business Overview

Community Involvement

Breast Cancer Awareness Supporter

How We Got Started

We started in this industry in 1952.

We describe our business as Family owned and operated

 

Photos
W.M. Buffington Company, Inc.


My Work
2 Projects
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Ratings & Reviews
W.M. Buffington Company, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 11
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5.0   |  
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5.0   |  
Review by in Harrisburg, PA
Project: Repair Oil Furnace / Forced Air Heating System
Excellent customer service. They explain in detail what's wrong with your system and what needs to be done. Very professional
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5.0   |  
Review by in Camp Hill, PA
Project: Repair Oil Furnace / Forced Air Heating System
The company sent a repairman the same day I called. The work was completely quickly for a good price. I will definitely call them again.
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1.0   |  
Review by in Harrisburg, PA
I had work done by Buffington over the years to the tune of thousands of dollars. Most recently I had an issue with my heat pump and called them to come out again (this was the 3rd time I had the same issue). They sent a service tech who I knew and when he diagnosed the problem (another service charge), I was told that the repair and labor would be $1,100! I thought that this was exceptionally high for what they were telling me needed to happen. When I asked for a breakdown of labor and materials, I was told "we don't do that" and they charge a "flat-rate" fee. After back and forth, they agreed to do the work minus the 2 previous service call charges for $800.00, which I still thought was high. My son went on line to see an approximate cost for the necessary equipment replacement and found it was $355.00 for the equipment retail with shipping. When I pointed this out to them, they stated that they use only equipment from their distributor. I decided to look for another HVAC provider and my neighbors gave me a great recommendation of a local, smaller company in business for 27 years. They were up front about the labor charge and materials and the job was completed immediately for $259.00 total including labor and materials. Run, don't walk, away from Buffington, unless you want to be scammed! They are shady.
Response by W.M. Buffington Company, Inc.: Theresa, We are sorry to hear about your displeasure. Unfortunately, our costing is derived from a flat rate "program", as is the case with various HVAC companies. Our technicians are not "able" to breakdown the costs for you because that information is not even available to them. All of our staff and the practices that we strongly enforce, operate with the utmost integrity and honesty. There was in no way a scam in place with your situation and I am puzzled to see how you came to this conclusion. *The Part Cost: Although we strongly discourage people from looking on the internet to find how much a part apparently costs, we realize that it happens. However, in most cases... it is not an accurate comparison because the source of where parts are actually coming from on the internet is questionable. All of our parts are purchased from a reputable HVAC distributor or direct from the manufacturer. We guarantee quality, system compatibility, etc. in addition to warranty & support, which can result in a difference with the cost you see online vs. our distributor's cost. *Prior Service: We sincerely apologize for not correcting the issue with your equipment during our prior service calls. I did want to clarify that during the 1st service call, the system was operating well when the tech arrived. Therefore, without any symptoms... it is hard to make a diagnosis. We did return 6 months later and made a repair (that did not involve any parts replacement) & advised you that if the problem persisted, it may result in such. The last time we were out, we verified there was a defective part that needed to be replaced. With that, I struggle to understand that if the part was at least $350 (in what you found it to be on the internet), how another company did the repair (with labor) for less than what the part cost. Nonetheless, we do hope that these latest repairs result in a permanent solution. We thank you for your business over the years, and hope you remain happy with the equipment that we did install (your Ductless units).
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4.67   |  
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5.0   |  
They did a very thorough diagnostic for a fairly low price (about 3.5 man hours for $80), which included calling the manager in for a second opinion. They gave me a good explanation of the issue, and stuck to the quote during the actual maintenance. The AC has been working great ever since.
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5.0   |  
Review by in Dillsburg, PA
They were absolutely incredible. Provided the best service we've ever had with a contractor. We will be using them as a heating and air service provider forever.
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5.0   |  
Review by in Dillsburg, PA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Sheldon was great and even identified another issue.
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5.0   |  
I felt very comfortable and they covered everything with me explained what needed to be fixed and gave me a total $$ amount. Having never used anyone before I was very happy

1 of 1 users found this review helpful.

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5.0   |  
technician cleaned contacts which was why the AC didn't run. He also checked the system & recommended a thorough cleaning.

1 of 1 users found this review helpful.

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Showing 1-10 of 11
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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