WNC Precision Flooring & Repair, Inc.

Carson is 100% committed to each job he does. Heâ s thorough, open to follow up questions and takes the time to walk you through issues and potential resolutions. Highly recommend working with Carson.

Carson was the employee and he did a great job. He was unable to match my floor with the rest of the house but he did a great job. I would recommend him to anyone. I just wish the color would have matched as I have a 70 year old home and would have liked the color to be uniform.

Did a great job and the floor repair is perfect. Very professional work, clean up, etc. Would highly recommend.

Excellent communication and very thorough. Our floors look terrific!

My experience was over the top. I had a tight timeline and they were able to fit my flooring job in. Their quality of work was excellent, communication was great, and I will hire them again. Very punctual and job completed as promised.

They had an equipment problem that caused a delay in starting the project, but did a great job and my floor is beautiful! They are the only ones who would refinish my engineered wood floor. All the others wanted to replace it.

The rep does not know flooring at all. The crew was unbelievably unprofessional. After he returned to view/hear my issues with their work, I never heard from him again.

Carson was very responsive to every call and email. He started on time every day and completed the work ahead of time. He and his team are excellent craftsmen of their trade. Would not hesitate to hire again.

Beautiful work!

Carson responded immediately and communicated well throughout our work project. The final cost was more than the original quote but the quality of his work was excellent

I can not express how appreciative I am of Carson and his team. I had him refinish about 900sqft of hardwood that was prefinished with Aluminum nitrate which was very difficult to sand. He took on the project matched color perfectly but had a problem with the clear coat. It did not level properly may have had some entrained air bubbles. He came back looked at the floor and was not happy with results so he completely rescreened the floor and reapplied clear. Floor looks great!! It’s rare to find someone like Carson that steps up like this when the unexpected happens. Great job Carson thank you

Carson was a very great communicator and they were great to work with!

courteous and on time

Have only seen pictures of work... my Realtor is going by today to check work.

Very responsive and great work matching floors and good clean up and fast!

Russ is extremely professional,knowledgable and was a pleasure to deal with. Communication was incredible, I highly recommend this company.

They got the job done!

Hired to install new floor, corner rounds, and transitions. Floor came out good but the corner round and transitions were not acceptable at all. I purchased all the materials and the installer was supposed to install the new corner rounds and transitions that I purchased, per our the bid that the contractor gave me. With the transitions he simply pried up the old transitions and set the same transitions in place. Didn't even use new glue so they came up after 2 days. The corner rounds were just as bad. He used my old corner rounds in some places and the new corner rounds, which didn't match the old corner rounds in other places. In the areas were he used the new corner rounds. With the new corner rounds the cuts, where the corners match, were made with snips, not a miter saw, so there are gaps between the pieces. I'm going to have to hire someone to fix all of these problems so I asked for a partial refund and they never got back to me.

These people are passionate about what they do and treat a home as if it were their own. They went above and beyond and I can't say enough good things about them. If you are hesitant...don't be. They will save you time and money and the job will be done correctly.

My floor looks better than I ever thought it could!

Did a bad job in matching the stain to my other floors. Left large gaps. Did horrible job on shoe mold.

I have never written a poor review of a company before before but this one demanded it. My furniture was damaged, the floor was not not according to our discussions, the corner round in the dining room was broken and instead of fixing it they left it broken and pulled away from the wall and just vanished to the floor. Careless work and poor performance.

We had a small job and they were able to complete it in short order. Because it was a small job there was a minimum price but it was still reasonable. However, had to call to find out when they were coming.

They do high quality work for a reasonable price. Typical of contractors in keeping customers informed of schedule changes. You might get a call or they just don't show up for several days. Still would hire them again.