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Learn about our screening process22 Years In Business
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Areas of Expertise
- Bugs & Insects
- Bed Bugs / Mosquitoes
- Rodents / Small Animals
- Termites / Wood Boring Beetles
- Moisture Control / Moisture Barrier / Crawlspace Encapsulation
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Save $11
Save $11 on Monthly Mosquito Control up to 1/2 acre. Must ag ...
Reviews
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Showing 1-4 of 4 results
1.0
Joseph B.
Greenville, SC
12/6/2021
I would not recommend. I'm a recent paying customer with Walker Pest (2021) under their base level coverage. A tenant was seeing Asian Lady Beetles make their way into the home which Walker Pest was being paid to cover. After calling Walker Pest for help, they were unwilling to even come out and look at the property to give recommendations let alone an actual solution. They stated over the phone, there was nothing they could for Asian Lady Beetles. I called up another company the week after, after trying a few ineffective fixes on my end. this companies rep had ideas about how to handle the bugs and was happy to schedule an appointment to come out and see the property. Hopefully this company wasnt just blowing smoke.
Response from Company:
Hello Mr. Bretzmann, We are disappointed to see your review of our company. Of course, we never want to get a one-star rating from any of our customers, but we do feel that your review is completely unwarranted. The general pest service you were paying for does not cover flying insects of any kind. This is clearly explained in your signed agreement and was explained to you by our representatives. During your conversation with our CSR about the ladybugs, you were offered several solutions, including a free inspection with your next quarterly service, which was due at the time you called in anyway. You stated on the phone that you would call back to schedule that service. Instead, you called back 2 weeks later to let us know that you had found a different company and to cancel your service with us. Our entire management team has reviewed your account, listened to the calls, and looked at the agreements on file. We honestly don't know what more we could have done. If we had dropped the ball somewhere, we would definitely want to take ownership of that and make things right for you. We do have recorded calls and copies of your agreement if you would like us to send any of that information to you. We hope your next pest service provider is able to meet your expectations.
5.0
7/19/2017
They are the best I have ever run into.
5.0
Bruce V.
7/18/2017
It was a good price.
5.0
John W.
7/18/2017
They are exceptional. The best I have every worked with. They do a very good job.
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