Proactive Systems Solutions

I hired this technician to replace the failed hard drive on my HP desktop computer and reinstall Microsoft Windows. He diagnosed the problem quickly, and completed the repair the very same day. He explained everything in a way that was easy to understand, and answered all of my questions. His customer service was excellent, and I really appreciated his professionalism, honesty, and efficiency. I highly recommend him to anyone needing computer repairs. Winston! Thank you for getting my computer back up and running so quickly!

Pro got the job done fast while I was on my work call.

The pro exercised the ut most professionalism and know-how to quickly resolve the. issue. We would definitely hire him again

Great customer service, i felt like he did his best my laptop was not in the best condition.

He was knowledgeable and fair . He took time to show me things I didn’t know. Very pleased and would recommend very much .

Winston worked through some technically challenging WiFi AP configuration changes and group creation. This achieved the goals I had for this job. I am very satisfied with the outcome.

Completed complicated Ethernet installation on older home.

He is very patient and tries his best to get things done.

He was hired to set up a complicated internet system. He stayed until 1 am to get things done. He did not give up.

My laptop's "automatic repair" was triggered and failed and all the suggested troubleshooting got me nowhere. Winston showed up early the next morning on time (actually, early as I was hoping). He worked continuously to verify the issue and correct it, encountering a few surprises along the way which he deftly handled. When he departed, all was working perfectly. Highly recommend.

Winston was fantastic to work with. He got the job taken care of very quickly and efficiently and was a joy to have working on our house.

Winston was very helpful. He is knowledgeable and kind. He even took time to help me set up my new laptop. His prices are reasonable. I would definitely hire him again.

Winston saved me. I don't know much about computers but I needed to upgrade my system at work. He took care of everything. Winston even upgraded a computer we barely use so we didn't have to buy a new one. He was very friendly and communicated on my level. I will definitely be contacting him for any computers needs in the future.

Repair of my computer done swiftly and correctly. Extremely effective work. Highly recommend

Winston revived my dead computer after Apple and Microcenter couldn’t help me, and returned it to me with files recovered and super clean. I was doubtful at first, would’ve liked a bit more communication on status updates, but he did a great job and I would use him again next time my computer fails. Very reasonably priced as well. Highly recommend!

Mr. Walker is very knowledgeable, and he solve my computer problem in a timely manner. He also put in safeguards prevent the same problems in the future. He also gave me tips on better utilizing my laptop.

Very knowledgeable and great personality. Would definitely hire again!!!

I would give Proactive Systems Solutions 10 stars if possible! This business is nothing short of an example of perfect service. Winston made sure that he maintained clear and timely communication all throughout the process (fixing a personal laptop). He was very professional, highly efficient and knowledgeable, thoughtful, friendly, helpful and very patient with all my many, many questions. I would not hesitate to recommend Proactive Systems Solutions for any project. You will be more than satisfied!

The contractor, Winston Walker, was very competent. He was willing to "go the extra mile" to get the job done and to meet all the conditions we asked of him. He needed to run a 100' internet cable through a dirty basement, through two crawl spaces then outside, then ending in a room on a slab. He made excellent recommendations that made the job more aesthetically pleasing and efficient. Moreover, he is very friendly and has a very warm personality. I recommend him.

Winston did a fantastic job addressing my WiFi /password issues across three components (desktop, cellphone, and iPad Tablet. He was professional, personable, confident, and completed the project in a reasonable amount of time. I already have plans to utilize his expert services in the future. Job well done!

Winston did a fantastic job addressing my WIFI/password issues across three components (desktop, cellphone, and iPad Tablet). He was professional, personable, and confident, and completed the job in a reasonable amount of time. I already have plans to utilize his expert services in the future. Job well done!

My printer was malfunctioning and Winston was able to fix the problem in a timely manner. He was very cordial and professional in approaching the job to be done. He explained what needed to be done and completed the work with proficiency.

He met us at our home, picked up the lap top and returned it as well. Top notch professional!

A knowledgeable expert, walked me through what needed to be done, performed everything perfectly no data loss. Will call them anytime we need a computer issue resolved.

The work was done effectively and efficiently. Mr. Walker was both knowledgeable and friendly, and he went beyond my requests to ensure that everything was working well before we signed off. If and when I have computer issues in the future, which is inevitable, I will call Mr. Walker. And I would strongly recommend him to friends and colleagues. Mike Wenger