Warrior Restoration & Environmental, LLC

Beware!!! Can I give negative 5 stars? This company is BS! Plumbing company referred them, they show up despite me saying I will call them the next day. This was my first flood/restoration experience, and the tenant reported they set up the equipment that night, the day before I signed the authorization, despite me saying we will discuss me hiring them the following day. I felt very pressured to make a decision THAT NIGHT! According to my insurance and the company that provided a second opinion, they used more equipment than they needed, causing the drying process to take longer than it should. They charged something like $9k more than my insurance and the second opinion quote was for, which are based on industry standards. My tenant complained that one of their blowers was blowing directly at a water heater that was performing perfectly before they entered the home, and they refuse to even acknowledge that they possibly broke the water heater which cost me an additional $1300 out-of-pocket. Then these asshats filed a LIEN against my property! According to their collections guy, it was a lien to foreclose for what my insurance wouldnâ t pay. We got other estimates for the sole purpose of showing warrior restoration that they were overcharging, and my insurance company even paid them the difference based on the second opinions; all of these were based on industry standards which is what their contract promises to abide by. When I complained to BBB, they responded with utter lies! They claimed it was a category three loss when anybody can google search and see that a toilet supply line leak is a category one. It is totally my opinion that their tactics are criminal, and this company should not be in business! All of their good reviews were over two years old until their lawyer sent me a cease and desist and magically, there is a positive review that is only eight days old. What a coincidence! Oh, yeah, they got a lawyer, to threaten to sue me for libel and slander, despite the fact that everything I am saying about them is true or stated as an opinion. Libel me this asshats!

Ask for Joey Dudley on day one of any storm damage issues. He is punctual and knowledgeable especially when dealing with insurance companies. Call Warrior first BEFORE you call your insurance company!! He knows how to deal with them so you can get your home fixed correctly and quickly the way you'd expect it to be done. 10/10!!