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11 Years In Business

Company Details


1226 W. South Jordan Parkway
South Jordan, UT 84095


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Service Details

    Areas of Expertise

    • Air ducts cleaning
    • Dryer vent cleaning
    • Mold Restoration
    • UV Light Air Purifying
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted
    • Free Offer

      Free Offer! Get Dryer Vent Cleaning free when you have a ful ...

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    26 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    Showing 1-10 of 26 reviews Showing 0 reviews
    0.50 Caitlin S. Pocatello, ID

    This company charged for services not performed. They made claims and promises not fulfilled. On October 20, 2020, I had a technician that arrived from what I expected to be Old Faithful Clean Air located out of Idaho Falls, ID. The vehicle of the tech was labeled using the name of another company. When payment was posted, it came from another company. The technician was personable and proceeded to service the furnace system in my new house. The vents were very dirty from the previous tenants. He gave me a quote sheet and showed me what the services beyond the basic vent cleaning would do. I believed his promise that the treatment I was going to pay for would clean up the air in my home, and get rid of the visible growths in the vents, and protect my ductwork from further microbial growth. The technician guaranteed that within 48 hours, the visible growth would be removed, and the smell of the animal would be gone. I called the company after 24 hours asking if I should see any changes. (I did not see any changes by that point, and I was concerned). I was told that the tech would come back to re-spray the next day. He returned and did no additional vent cleaning, only spraying each vent again. We hired a second opinion tech to give feedback on the system, and he showed me where the work was incomplete in other areas - the AC coils were gritty and cleaned halfway, the ducts had carpet fibers, dust, toys, and debris left in them. The air handler was cleaned part way and had visible filth left behind after the tech did the cleaning. I was also charged for 3 supply line cleanings when this home only has two. (We went into the crawl space to verify this). I also had checked the dryer vent and found the screen full of lint, and it looked like it had not been brushed out. All of this, and more, was supposed to be cleaned by the technician for a total of $1178. I would be willing to pay for the service, as I know the ducts clearly needed it, but the company did not fulfill their promise to clean them and has ignored phone calls, texts, and emails since Monday, Oct 26th. I am looking to get reimbursed the amount paid, so I can hire a reputable company to clean the system. Additionally, reviews online showed me that the company, Old Faithful Clean Air (the ones I made the appointment with) had good reviews. But the other company has a mixture of good and bad reviews with some customers telling of the same thing I experienced.

    5.0 Connie P. Layton, UT

    Great advise on future projects regarding vents and dust mites, also mold. Showed me pictures of what happens when dust mites and mold take over your vents. Explained health issues involved since one of my pets has just been diagnosed with asthma. Very friendly and respectful.

    5.0 Sherry B. Clearfield, UT

    I was very impressed with my technician. He explained every thing that he would be doing as well as sending me before and after pictures. I could hardly believe the difference in the pictures. He was very polite and he did the sanitizer and stuff for the mold. I have COPD and this will help immensely. Would recommend to everyone.


    They upsale you like crazy! My tech told me upfront about but they don't clean your returns unless you get all your mains done. I went from an estimated $154 to $391 just to clean all vents. Then their recommended services ranged from $1,000 to $1,300. I stayed with the vents they would clean without the upsale and it cost $109 and no main was cleaned. My tech was straight forward and nice and tried to discount as much as he could but to no avail.

    2.0 Anne beale Y. Sandy, UT

    Bait and swap. They say they will do vents and air returns for only $7 each but then tell you that they will only to the nasty air intakes with the full service or $2,400+! I didn t appreciate the underhanded upsell tactic.

    5.0 Louis B. Taylorsville, UT

    We feel a lot safer and to have clean air come this winter when we turn on the furnace.

    3.0 Jenee H. Alpine, UT

    For the love...


    I received a quote of around $300-500 over the phone, then when they arrived they tried to scare me into paying $2300 for a number of extra treatments because of how bad everything was. They tried charging me $300 for a chemical treatment that costs around $40/gallon based on my research and they tried to scare me into everything I read online to watch out for in terms of scammy extra charges. Once I started pushing back on the price they quickly dropped $1000 off the quote but I felt I would still be overpaying and didnt want to do business with a company who was ready to charge me that high of an amount if I wouldnt have questioned it. They also started cleaning before they gave me a finalized quote for how much it would be so I ended up having to pay a $70 minimum just to get them to leave my house. Very questionable business practices.

    5.0 Arthur B. Ogden, UT

    The price was fair. I did not expect much less. It was a time consuming process. The technician earned his money. Most of my pricing was recommended items. Probably down the line will be worthwhile. This residence had not been cleaned since construction. I am breathing easier now. Mentally and physically.


    Very courtesy and efficient. Would use again

    Showing 1-10 of 26 results Showing 0 of 0 results
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    Wasatch Front Clean Air, LLC
    Vent Cleaning

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