Wasatch Landscape

I was really impressed with Randy at first because he was so prompt with coming to the site and getting a bid. After that it went all downhill. We are still waiting... It has been great weather and yet I see the workers out there maybe 3 days of the week for a couple of hours a day. Our neighbor has another company doing their yard and I wish I went with them instead.

I was not familiar with my sprinkler system as this is a new home. As it turned out, the drainage valves were slightly open causing a decrease in water pressure to the sprinkler heads. The service tech also replaced a couple of sprinkler heads. The company did not provide an estimate prior to performing the repairs. I thought the cost was a bit much considering how easy it was to fix.

Randy and his team did an outstanding job, and I will use them for future projects

Owner needs to take more pride in the work his employees do.

The workers were very nice! But they said that my yard would be done in 3 days, and it took them a month! Other than that, I love my yard. It looks great!

I cannot recommend this contractor. They bid my project sight unseen and despite trying to thoroughly explain my needs in my service magic request, they showed up with the wrong understanding of the project and then had to fanagle a solution. They said they'd call the night before to confirm and I ended up having to call them and being told they'd need to call back in an hour--they never did. While I got a reasonable solution, it doesn't meet my full needs and I will have to either hire someone else to make corrections or do them myself--after $700 not a good thing! Also, in addition to charging what was bid, they then added on a charge for parts which was never discussed as part of the original bid. To make matters worse, they failed to cap one of the sprinkler heads that was part of the project and despite three different phone calls from me over the course of a week and repeated promises from them that they'd be out to fix it within the next day, it is still unfixed. I will likely end up doing it myself--again not cool after paying them $700. They did get to my project quickly, but these other hassles have left a very bad impression with me. I will never use them again and will encourage people I know to avoid them. I also think they should not be one of Service Magics "pros."

Very quick, very nice, would definitely recommend!