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Learn about our screening process

39 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • RESIDENTIAL AND COMMERCIAL
  • Water Heater and HVAC Specialist
  • Gas And Electric Water Heater Repair and Replacement
  • Tankless Water Heaters
  • High Efficiency Water Heaters and HVAC Systems
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
248 Verified Reviews
  • 5
    158
  • 4
    23
  • 3
    2
  • 2
    6
  • 1
    5

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 1-10 of 248 results
5.0 Cheryll L.
5/17/2025

They were very knowledgeable and courteous with pleasant personalities. They also were able to give me a quote over the phone. They did an excellent job at a great rate and were very prompt. I definitely would use them again!

5.0 Harold J. Upper Marlboro, MD
3/25/2025

Mr. Earl was very professional and a peoples person…will inform you with every step. I highly recommend this company for all your Hot Water Tank Replacements! Because they are fast and very reliable. Hot Water Express isnt just a name its a fact with this company! Many Thanks Mr. Earl (Hot Water Express Rules)

5.0 Michael B. Baltimore, MD
1/29/2025

Excellent!!

5.0 Kimberly K. Millersville, MD
1/2/2025

Very quick to reply to emergency. Showed up next day. Added pan and alarm that previous installer said they couldnt. Very courteous and respectful. Was above and beyond expectations! The only small issue was that they were unable to show up near estimated time and didnt contact us, but after leaving a message, called back soon after and updated expected arrival time.

1.0 Charles K. Linthicum Heights, MD
12/11/2024

Jacked up price after demo of existing water heater

5.0 Akhil O. Montgomery Village, MD
10/23/2023

Nothing but praise for the Hot Water Express team. The 17 year old water heater at my moms house sprang a leak on a Tuesday evening and we had a fun time cleaning and drying the basement. I placed a request for assistance (Angi/HomeAdvisor) on Wednesday morning. Al from Hot Water Express got back to me within minutes. He asked several probing questions about the situation and had a very reasonable quote to me shortly thereafter. On the very same day, he and his assistant Jeremy visited my mom's house and knocked out the new system install within a few hours. WSSC came out a few days later and inspected the install and verified what I already knew ... these guys do exceptional work. Many thanks to Al, Jeremy and Earl. I have the peace of mind that my mom is not going to have any hot water issues in the foreseeable future.

5.0 Leon S. Accokeek, MD
9/18/2023

Did a great job. Highly recommended

5.0 Charlene D. Warren, OH
9/5/2023

Great customer service.

5.0 Robert C. Little River, SC
6/27/2023

The Tech Al provided an accurate quote, arrived on time and finished in a reasonable amount of time. He was thorough, cleaned everything up, instructed me on how to operate and manage the new hot water heater and provided some tips. He was polite and worked to get the job completed quickly.

5.0 Christopher G. Severn, MD
6/8/2023

Very professional customer focused group. Felt like family but actually did a great job.

Photos

HotWaterExpress.com, Inc.
3
Water Heater Installation

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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