Water Event

DO NOT WORK WITH THIS COMPANY. I JUST FILED A COMPLAINT WITH THE BBB. I also filed an official complaint with Mountain Valley. I had water delivered twice and for the life of me, I have no idea how their office functions or what type of company they are running. I didnâ t do research on them before I enrolled which obviously was not smart in hindsight. It just never occurred to me that I had to do research before signing up for WATER DELIVERY which is a basic service. I just called Mountain Valley and asked how I could have water delivered and they gave me a phone number to this company. I usually buy Mountain Valley products in bulk from Whole Foods but it is obviously easier to have it delivered to your door than picking it up yourself. When I spoke to multiple Water Event representatives before I enrolled, they told me they had a BUY 2 GET 2 promotion for new customers but in order to take part, you had to have service with them for a whole year and the BUY 2 GET 2 deal is for your first year only. They sent me their flyer for the promotion BUY 2 GET 2 FREE (attached). You can look at it yourself. After my second delivery, they sent me an invoice for almost $100 for 4 bottles of water. I called the company and the representative said they apologize and are sorry nobody informed me of the fact that the pricing or promotion is for the first time only and the actual price is not what I will be charged. The actual fee is more than double. Every single representative I spoke to just failed to mention their promotion is for the first order. You just forgot to mention your actual price of service?! I mean are you kidding me? You ALSO forget to mention that their promotion on applies to your first order ON A MARKETING FLYER?! It makes me sick. Will be switching back to Whole Foods. I hope Mountain Valley terminates their agreement with them and I will be urging them to do so.

Very knowledgeable 40 years experience

Everything went as expected.

Professional in every way. There when scheduled and work was done thoroughly and completely.

We have used Water Event for many years now. Not only is the quality of the product stellar, but the quality of the service is of equal caliber. We anticipate being clients for life!

Outstanding customer service and support! Great quality and variety of products and services.

We have used Water Event for our water purification system in our office for since 2008. The system is reliable and care free, but in the rare event that we need service, it is prompt and courteous.

All of the professionals at Water Event deliver the service to our family in a timely manner, consistently, and at a reasonable cost.

We purchased 3 water filtration systems and could not be more pleased with the quality of water we have, the customer service and installation. I would highly recommend them and will be a customer for a long time.