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Water Heater Express

5.0(
9
)
Water Heater Installation and Replacement, Tankless Water Heater Installation, Commercial Water Heater Installation or Replacement,

About us

Water Heater Express is a locally owned and operated water heater specialist serving the Greater Charlotte, NC area. We provide fast, reliable same-day installation, repair, and replacement of both tank and tankless water heaters from top brands including Rheem, Bradford White, Navien, and Rinnai. Call or text us for a free estimate right over the phone. With a focus on expert service rather than high-pressure sales, our licensed and insured team delivers honest advice and quality workmanship to get your hot water flowing again quickly. Whether you need emergency repairs or a full system upgrade, we proudly serve homeowners throughout Charlotte and surrounding communities within a 50+ mile radius.Let us handle your water heater needs with speed, professionalism, and transparency you can trust.

Business highlights

Emergency services offered
Veteran owned and operated

Memberships & Affiliations

North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors

Services we offer

20 years experience , Tank Water Heater Replacement - Electric, Tank Water Heater Replacement - Natural Gas, Tank to Tankless Water Heater Install - Electric or Natural Gas, Tankless Water Heater Replacement - Electric or Natural Gas

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.09 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-9 of 9 reviews
Henry P.
Sep 2026
5.0
Google Review
Water Heater Express did an outstanding job with my tankless water heater. Service was outstanding and price was more than competitive. Great job by the team. I would highly recommend them. They also did work for my sister-in-law another great job.
Katrina W.
Sep 2026
5.0
Google Review
Exceptional service! Josh came out immediately to assess the situation and offered a couple of options for me to consider along with pricing ; he encouragef me to compare against other quotes. Ultimately, I went with his company and have no regrets. They did an excellent job and communication was superb… Thank you.
David H.
Sep 2026
5.0
Google Review
The guys at Water Heater Express lived up to the name. Had them out the morning after I called them to replace my failed water heater. Josh and Matt were both great to work with. Definitely would recommend!
Joseph H.
Sep 2026
5.0
Google Review
From start to finish Josh, Matt and helper(Forgot his name)were excellent, very informative and educated on the tank-less water heater I had installed.I called for an estimate and they arrived the same day. Very professional installation,neat and clean and a good clean up on job site. Matt explained everything I wanted and needed to know to maintain the system and offered to stop back if I needed him to show anything further. Excellent service. I highly recommend this company.
Bryce W.
Sep 2026
5.0
Google Review
Great experience. The owner Josh was my first point of contact and he was very responsive and honest. The price was very fair! Matt and Eddie came out and did the labor the very next day. They were great! 10/10
Jeff N.
Aug 2026
5.0
Tankless Water Heater Installation
$1,500
I would absolutely recommend water heater express to anybody that needs a water heater replacement. As luck would have it they were able to replace my tankless the same day I called which was great because that way whenever my wife got home from her work trip she had hot water for her much needed R&R in the tub when she got home.
Daniel M.
Jun 2026
5.0
Water Heater Installation and Replacement
$2,140
Great communication and a fast, reasonably priced resolution to an urgent need for a new water heater. Everything lined up perfectly to take the job from initial quote to job done in well under eight hours.
Becky H.
May 2026
5.0
Water Heater Installation and Replacement
$1,700
Talked with Josh several times asking questions about brands of electric hot water heaters and costs to remove old leaking one and install a new one. His answers made common sense and after being told by a competitor that Matt was a really good guy & technician, we chose Water Heater Express. Absolutely right choice for us. The cost was in our fixed income budget, the timing was as requested and even when we questioned the water temp, Matt came back and adjusted it. Others had told us we needed a building permit. When replacing a "like with like", that was a lie. We also had a hot water circulator that others told us would need to be replaced. Another lie. Matt cleaned off the corrosion and it's working like always. We cannot recommend Water Heater Express highly enough!!
Angela B.
Apr 2026
5.0
Tankless Water Heater Installation
$6,400
Very friendly, transparent, honest and very fair pricing. Quality work and skill was top notch. Went back and forth with hybrid and tankless and after complete analysis of cost saving post install, we found the tankless to be the best option. We ask a lot of questions and they responded quickly. Very happy with our choice of product and contractor.

Licensing

Insured
Licensed*

Trade License Number

L.33538

Trade License Locale

NC

Trade License Expiration

12/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Water Heater Express is currently rated 5.0 overall out of 5.

Monday: 12:00 AM - 11:59 PM Tuesday: 12:00 AM - 11:59 PM Wednesday: 12:00 AM - 11:59 PM Thursday: 12:00 AM - 11:59 PM Friday: 12:00 AM - 11:59 PM Saturday: 12:00 AM - 11:59 PM Sunday: 12:00 AM - 11:59 PM

Water Heater Express accepts the following forms of payment: CreditCard

Yes, Water Heater Express offers free project estimates.

No, Water Heater Express does not offer eco-friendly accreditations.

Yes, Water Heater Express offers emergency services.

Yes, Water Heater Express offers warranties.