Water Heaters Masters, Inc.

I appreciated that they came sooner than confirmed and stayed to replace the water heater after finding that the initial repair revealed other issues.

Alex Diaz in office handled my call professionally and efficiently. Was thrilled that Jorge, the water heater installer spoke Spanish as my tenants in Oakland 2-1/2 hrs from me only speak Spanish. Jorge did a super job and called before he started work and when he finished. The price was great and would highly recommend using Water Heaters Masters.

Professional and quick response. Was a bit leery because the cost was 55% of two other bids. You pay for what you get EXCEPT in this case. Appt was made for the very next day (even though it was Sunday). They even showed up 5 min early. I got more than a bargain. I would definitely use them again !!!

Very professional! I had 5 appointments for quote on this job. Water Heaters Masters were the only ones who not only showed up, but showed up on time. Very helpful in suggestions to save us money on the job. Very impressed! ⭐️ ⭐️ ⭐️⭐️⭐️

I left a voicemail on Saturday morning around 9:30am and received a call in just a few minutes. They gave me an appointment for that morning, arrived just before 11am, a few minutes early. Jorge offered to replace the water heater part and also the option of a new Bradford White 50 gallon tank. I went with the new BW tank and he gave me $50 discount. Install was done quickly and professionally; they came prepared and due to COVID-19, they had masks on the entire time which I really appreciated. Explained everything, took the old tank and cleaned everything up beautifully. I would recommend them and hire them the next time I need another water heater replaced or repaired.

They were the less costly from the four bids received.

excellent service - our service person was courteous, eager to please, tidy, excellent in every aspect. the company made every effort to provide us with immediate service, even though we called on a Saturday!

Fast and professional service

Technician was prompt, polite and efficient

I had an appointment to replace my water heater on a Thursday as it developed a small leak. However, on the day before my scheduled appointment, the leak increased to the point it became an emergency. They sent someone out within a few hours to replace it.

Called another Plumber to fix our broken water heater they never came out. Called Masters, at 8:30, said he would have someone at 11-12, at 9:20 doorbell rings its them, buy 10 he replaced the broken part and by 11 I finished a Hot Shower!! I highly recommend this firm.

Be prepared they may show early which worked for me !!!

They called me and moved the appointment up a day. Showed up on time and installed a new hot water heater in less than two hours. Brian, the technician, was excellent - professional and efficient. I am quite satisfied and highly recommend this company.

They showed up on time with a new 75 gallon gas hot water heater and recirculating pump. Made the installation look easy. No mess no fuss, honored quoted price.

very prompt and efficient.

I had the water heater replaced and the service was great. However, I researched the water heater that they used after it was installed and come to find that itâ s rated very low and prone to break down.

They did a great job, were perfectly on time, and was completely satisfied !

i had a water heater replaced and was very pleased with the service overall completly

Quick and reasonable same day service.

Mike came out and answered all our questions and provided us options. After more considerations we eventually went with replacing our old water heater instead of going ductless. The recirculating pump installed provided us with what we were looking for. Thanks Mike.

They scheduled an appointment right away and the customer service was excellent. The repair person was very helpful and friendly.

Very friendly and great customer service.

No comment.

Alex scheduled the appointment. Jorge was punctual and professional. He did a great job of installing the water heater. I definitely would refer Water Heaters Masters to anyone.

Excellent service and installation.