Water Touch Landscape & Irrigation, LLC

We hired the company to do an install. The install was done and acceptable. Months later, have called to get a small change done and the controller fixed and/or adjusted. Called once and left a message and received no call back. Called again and booked an appointment. Appointment time?. No show, called twice to see if they were coming, or change of time? No answer, no call back. Called next day and asked if they were going to reschedule, didn?t want to do the job or what and if not, please call and let me know. Still no call back. If you want a service that will follow up with the work they?ve done or provide customer service, my recommendation would be to call a different company that would at least have the courtesy to return your call(s)

They have done a realy good job with my Black yard i Will use them for all my projects

They are profesional and very well trained on landscape instalación. I recomend this company

Triste gusto did a wonderfull Word with my garden and irrigation system, i will recomend them

An amazing work completed thank you guys

Very good comunicación , i Will recomend them

Water Touch Landscape and Irrigation My experience with Water Touch Landscape and Irrigation has been extremely disappointing from start to finish. I hired them to build an 18x17 paver patio, but they installed an 18x14 patio instead?three feet shorter than what was agreed upon. On top of that, the patio is not level, which affects both the appearance and functionality of the space. They also failed to provide the specific pavers I requested, even though those details were clearly discussed beforehand. In addition to the patio, the project included upgrading the patio misting system and installing a wireless sprinkler controller. Neither of these tasks were completed. The mist system was never upgraded, the wireless controller was never installed, and the sprinkler system work they did attempt still needs repairs. Overall, the project was delivered incorrectly, incompletely, and without attention to the commitments they made. The lack of accuracy, follow?through, and quality.

Andres and his team was right on time and did a great job for me. Who else gives a five year warranty? I?ll tell you it?s someone who has great confidence in their workmanship and their materials. Would definitely hire them again and recommend down the road.

Came & did project did a great job. Finished job in a day. Very polite tried to put everything back in place. Hard working men.

This is an edit to my original review-6 stars to 1. If I could give zero stars I would. This company is attentive when they want your money. If you have issues with their work, they won?t reply. Andres loves to say ?100%, this will solve your problem?. Should have known not to trust him. My catch basin filled with sand from a neighbors yard last year after Debbie. Andres and is team (his team is wonderful I should do) came out and clean my drain out. Several hundred of pounds of sand removed. The ?plan? that Andres implemented was supposed to 100% solve this problem, but what it actually did was make the problem so much worse! You have been warned. Do NOT use this company. You are better off not doing any work to your drainage or irrigation than to hire this awful company.

Outstanding job! The job was done quickly and very responsible.

The 2 spigots they installed were leaking. Husband had to retighten to stop the leaks. Cheapest water pipe was used. Didn't bring the irrigation hose to the front of the garden. the week after they installed the system we had heavy rains. The pictures show the black hose that was not buried properly. Would not recommend them.

Great job completely updated system with new valves sprinkler heads control box and rain gauge. Easy time wok with. Excellent communication.

Irrigation reroute and lawn resod, they were fast, prompt, courteous and professional. They are quick to respond to issues

Lawn and sprinkler installed July 2024. 3 Weeks after weeds, 2 different kinds of grass and dead areas. Confirmed by salesman and their lawn service. Photos taken and text messages saved. Salesman said they will fix. Waited, waited, then storms hit. Said will fix in Nov. 24 but never came. Salesman said waiting on insurance. Jan. said will give outdoor lights to make up for the bad grass then never came or called. cannot get in touch with anyone. We contacted Lawyer and will be following up. DO NOT USE THIS COMPANY. Rated F with the BBB

I would use them again

Very professional and always had time to answer all of my questions and addressed my concerns.

Andres assessed the problems with my irrigation system and gave me two options for repairs and upgrades. When Cody and his helper arrived, Cody went over all the planed work. He and his helper got right to work. When the job was completed, Cody demonstrated the system and explained how the new controller operated. Very hard workers and great customer service.

Water Touch Company was very reliable. Cody and his crew were very attentive and hard working. They addressed all work with no hesitations. Uprooted old plants, cleaned up the front. sides and back yard removing weeds and sprayed areas with weed killer. The property has been professionally landscaped. We could not be more pleased with the results. Highly recommend Water Touch Company.

Great work and done on time!

I did business with Andres and team. They did terrific top notch work. I provided countless recommendations of which he was more than happy to build his business on. A year has passed, his wife no longer answers the business phone and existing customers are out of luck since he got a big business deal from St Petersburg. Instead of growing a business he doesn't. My next door neighbor is a customer and we both require some added services, nope! Ignored SMS messages and finally a response of I will get to you in a month. A month has passed and this company is a no show. Find another one that can be there for you for the long term. I got a great service but he has failed to grow his limited size biz. Now we are in need of someone to help us with added services. The fault lies with the company owner and not his team. What a bitter pill to swallow. Andr@@@ you have betrayed your customers trust.

We have done some irrigation work at our house through Water touch, and I called several times Water touch office (Stesi) supposed to send us invoice and they never did. Never return my call or email. Please dont hire them.

Their efficiency and manner in how they worked thru out the job was just fantastic - very professional and very pleasant.

Andres is an outstanding owner and his team is very professional and courteous.

Very polite, very thorough