All Rooter Hydro Jetting Experts, Inc.

Bert and his partner did an amazing job! Highly recommended them, they are very professional. I found them on a Google Search near my area and will hire again if I ever need it. Reaching out to them was very simple and convenient. They have multiple platforms to reach out on and respond very fast to inquiries. They came out and gave us a free estimate and thoroughly explained all of our options. We decided to go ahead with the job and they did it the job the same day. Thry placed a camara in the drain and showed us that it was clear afterwards and guaranteed their work. ¡Bert y su compañero hicieron un trabajo increíble! Muy recomendables, son muy profesionales. Los encontré en una búsqueda de Google cerca de mi área y los volveré a contratar si alguna vez los necesito. Comunicarse con ellos fue muy simple y conveniente. Tienen múltiples plataformas para comunicarse y responder muy rápido a las consultas. Salieron y nos dieron un presupuesto gratuito y explicaron detalladamente todas nuestras opciones. Decidimos seguir adelante con el trabajo y ellos lo hicieron el mismo día.

Highly recommend All Rooter Hydro Jetting. They were the last plumbing contractor (out of 4) to come out and take a look at my issue. Issue discovered last year being that next door neighbor has an illegal tap (rain and waste line) from his house into my private waste line. This was done when he had his house built 20 years ago. What touched me the most is that Bert was more concerned in helping me eliminate the problem rather than focusing on the cost to fix the problem. Nevertheless, his price beat the others (one whom had done partial work and I was not happy with quality and handling of work). Bert kept his word on pricing in a 7 month long wait due to having to get the water department and city inspectors involved in this uncovered issue since the neighbor refused to move out his line and it is illegal for anyone to remove an illegal tap without the ownerâ s approval. After several months of meetings with the city, real estate agents, and lawyers, Bert kept in touch with me an offered honest advice throughout. This was a challenging situation as, unfortunately, it turned out that the only way to remove the neighbors tap was through court order which is a long process and requires tens of thousand of dollars to go through. Decision now was to go through the court process or try to work it out with neighbor again and come to a peaceful agreement. Turned out into a conversation with neighbor, in which Bert was present by my side, with no agreement reached. Consequently, I had turn back to another alternative. By this time it has been a year since I discovered the illegal tap and the outside of my Home remained in a rehab state. Iâ ve already spent over $20K trying to find this problem so I didnâ t want to spend more and felt like abandoning the issue. In discussing with Bert what to do, we got into a smart solution that involved bypassing the incoming neighborâ s waste line joint (where tap occurs); thus avoiding his waste and rain water backing up to my basement. Despite this involving a different plan from the original discussed 7 months ago. Bert kept his price and still was more concerned with helping me out. I appreciate that Bert was opened to my concerns and ideas and implemented those to be code complaint. He never made me feel like he was the expert but rather was considerate with my preferences and wishes. Here I am writing this review a month later after case closed and we just had heavy heavy rain in the last two days and no single drop has made it to my basement. All Rooter Hydro Jetting did a phenomenal job with quality of work, and equally important, customer happiness.