West Shore Home

Tony D., Initial Sales Rep, Leonel E. and Joe T. Installation team and Julian were all excellent. Great service, superb workmanship. All staff very cordial, respectful and helpful. Job was a tub to shower conversion with a drain relocation, all beautifully done in one day. Finished product is exactly what we were looking for.

We had our bathroom remodel by Dustin A, Louis, & Jack. Very professional as far as I can see the work is professionaly put together looks great. They had one problem with one of the bars that was sent. Dustin reported to have it replaced.

Joseph T. and Josef S. were knowledgeable, professional and friendly - they worked hard and worked smart. Were most interested in getting the work done correctly. Answered all of my questions along the way. As they say efficiency is doing the thing right, effectiveness is doing the right thing - they did both.

Great service and went by contract

Everyone was exceptional. Superb character, worked hard. They have pride in what they do.

Very professional team. They did exactly what I needed. From my design consultant to the installers. They were friendly, clean, courteous and a pleasure to work with & always on time which I appreciated.. Took out tub and installed a new walk-in shower. I LOVE IT! I would highly recommend West Shore Home to anyone who needs any of the services you performed. "A VERY SATISFIED CUSTOMER" Thanks you to all involved with this project, design consultant Jeremy G:, installers: Darrius (PHX, AZ), Daniel G, Mike S and Joe. Thanks again!!! Lo - Arvada, CO.

The Lead on my project, Travis Steele, did an outstanding job and went the extra mile to ensure every detail was exactly as it was supposed to be. Great Job, all the crew that came out did an incredible job! Highly recommend WestShoreHome.

First of all a shout out needs to go to the installer -- Josef S. he was awesome. Josef knows how to install a tub to shower conversion and do the job right. The final work is perfect all caulking is straight and even. No damage done to any other area of the bathroom. He is also very personable and easy to work with. He had great insight into where and how to install shelves, grab bars and to finish off around the molding. If the installer isn't competent then even the finest of materials won't provide a usable shower. Here the installer was very competent and the materials are top notch. Color of the actual product was a perfect match for the sample provided by the sales rep. The job was completed in 7 hours and all debris was cleaned up. I checked the installation of the new water pipes and job was done correctly. I like that they take it down to the studs before installing new walls to lay the shower surround on. Also minimal joins so lot less of a chance of a leak. The quality of the adhesives and caulking compounds is also good. Josef built a new subfloor under the floor pan so it will be properly supported. (saw videos on other companies web site where they just shimmed the existing floor so it was level not the way to do it) Our sales rep was Jeremy and he was also competent and a professional, personable and very easy to work with. He didn't use high pressure tactics but did take the time to explain the process, the product and warranty so we fully understood what would be done. Finally the work was scheduled about a week from signing the contract. Given visits of relatives the work needed to be done before end of July or after August 20th this was noted in the contract just in case they needed to work around our schedule limitations. In fact they would have been able to schedule a few days earlier but we had appointments that couldn't be changed. Finally customer service folks are courteous and knowledgeable. They called to confirm the initial sales appointment, called to schedule the installation and then called a few days prior to again confirm the date and what would be required the day of the installation. All in all a remodeling project that went smoothly with no issues or problems.

Professional - they delivered what they promised. Removed the old tile and tub, repaired a small crack in the drain line and installed the new walk in shower in one visit. The install crew was great.

Didn't finish the job