West Shore Home Richmond

Daniel and Vorn did a wonderful job of replacing my tub/shower with a walk in shower. They were on time and extremely courteous. The put protection down on my floors first thing and cleaned up before they left that day. Daniel and Vorn made a point of explaining options I had in the placement of handrails and shelving units. They also made sure I was aware of proper care of my new shower, I would definitely recommend them.

Kyle and Alex removed old bathtub and tile and replaced with a new soaker tub and surround. They were extremely careful when moving the old stuff out and new stuff in. The installation was very well-done. They were professional the whole time.

Kyle and Alex did a fantastic job of changing our old tub/shower combination to a walk-in shower and we love it. Our install date was moved up by four days as our material came in early, so that gave us a few extra days to enjoy as my husband is recovering from mobility issues. They worked great together and were super respectful of our home while here, which was less than 7 hours - will definitely request them for the next bathroom renovation.

Mike and Joe were great, came on time, protected my flooring from the front door to the bathroom. They did a spot on installation and cleaned up perfect! Joshua, our sales consultant, was super at showing us the product, explaining the procedure, and making us feel like old friends! Would highly recommend them!

Roger and Ralph were great, Very professional and did a great job. Love the the new shower. Would highly recommend them as they did quality work.

Dylan P and T.J. did an amazing job. Dylan explained exactly what they were going to do in removing old tile and bathtub and removing and replacing any damaged wood. The project took all day and they didn't take any breaks. Both of them were considering and professional. I would definitely recommend West Shore Home. I love my new shower!

Steve May came out on time, was very friendly, and did great work! We are really pleased.

Steve May was great

Tristan Bateman and Wes Hill did an outstanding job during our tub replacement and shower installment. They were courteous, organized and friendly. Work was very neat, very professional. Excellent job Tristan and Wes!!!! Shower looks beautiful.

The installers, Tim, Rod, and Luke did a great job in a timely manner. Moreover, they were friendly and kept us informed throughout the installation.

Danial and Von from WestShore Homes did an awesome job, turning my bathtub into a shower! Very professional and they clean up after being finished. It was raining 100% on that day, and they continue to do the work until it was finished. I highly recommend this company for your services!!! The quality of the products and the care of the installers were just what I needed and wanted. Thank you Danial and Von and the WestShore Family!!!

Very professional installer was Frank ScoField

Garrett B and Joe S were very professional and friendly. They completed the project within 4 hours and cleaned up and left. I would give them a 10/10 if I could. GREAT WORK!!!! Thanks so much.

Danial and Born were professional, proficient and the job was started and completed within four hours! They were careful to cover the hardwood floors and cleaned up everything when the job was complete.

I have seldom seen such efficient and cooperative teamwork. A large crew showed up on time and went straight to work. They installed 25 new windows in one day. They were very organized and well-managed. When unexpected things popped up, they resolved them quickly and without drama. The crew was polite and pleasant to have in and around the house. And the quality of their work was excellent. Adam B and the Triad Team did a fantastic job. Oh....and we LOVE our new windows!

Tammy the consult professional who comes and does the planning was very pleasure and very knowledgeable about company and well as the products. The professional who comes and does the install was very professional, knowledgeable, cleans up and protective of the customers stuff, approachable, and fast/proficient. The price is steep, but worth it.

It was the most horrible experience in my life. It took almost 3 weeks to partially finish it. They never finished the drywall. They took the money $15,000.00 before it was completed and one week to finish after they took the money and a call to their corporate headquarters. They damaged an electrical line and an electrician had to come and he had to pull the baseboard in the bedroom to fix it. We then had to fix the baseboard. I do not recommend them at all.

Awesome Work-very professional and delivered what was promised. Wish I could give them 6 stars. Great work is done by Adam B, Maria, Chris, Mike, David, and Justin.

We used West Shore Home to re-do a shower in our guest bathroom. Overall, we had a great experience from sales through to installation. The in-home consultation appointment was scheduled at our convenience, and not overly long. We were able to skip the sales pitch because we knew we were going with West Shore Home when we made the appointment. Within an hour, we had our color and shelf count and paid our deposit. We had an install date within days, and it was only about 2 weeks from point of sale. The install team, Danial and Vorn, were superb. They very politely asked us if they could remove their masks while they were working, as they were on a different level of the house than we were. They protected our carpets, and left the bathroom as clean as it was when they started. We are extremely happy with the results and highly recommend West Shore Home.

We had our shower completely redone. It looked great but one of the bars came in the incorrect color. Joey Kun came out and changed the bar. While he was here, we mentioned that the hot water didn't seem to have much power. He took apart the shower fixture and fixed the hot water valve. He also removed some silicon fingerprints from the doors that had been left during installation that we could not remove with glass cleaner. He was very professional and willing to make us satisfied with the project. We appreciate his willingness to look at the couple of items that were not originally on the work order so that we didn't have to make another appointment to have someone else come out. He was just great to work with!!

Excellence on every level - timely, professional and delivered what was promised - Very impressed with Dan and Neil

initial install was not up to my expectations, but Joey Kun came out and addressed my concerns and when he left I was very satisfied. He was very pleasant and took his time to make sure I was satisfied with the job. He should be the first point of contact before they allow the others to work on the job.

Kevin and Johan arrived as scheduled, prepared to begin the work at hand. They were very professional, wearing their shirts that represented the company. They worked diligently in removing the old bathtub and shower. Afterwards replacing it with a new tub and shower. The work was done in 1 day (as expected) with no major problems. The team was SUPER! I was pleased and would love to have the same crew to do more work for me in the future (if needed).

initial install was not up to my expectations, but Joey Kun came out and addressed my concerns and when he left I was very satisfied. He was a joy to work with and he was very professional . West shore is very fortunate to have Joey on their staff. He is the reason I will recommend West Shore.

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