- Residential Work

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Learn about our screening process99% Recommended
19 Years In Business
Company Details
Hours
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Achievements
Service Details
Areas of Expertise
- Bathroom Remodeling
- Shower Install
- Bathtub Install
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Reviewe decided to use West Shore Home homes our sales person (Lorenzo) came and gave us a 3 hour sales pitch. A big selling point for me was there would be no caulk. We were told unequivocally there would be no caulk. There was/is caulk. He sold us on the "chemically welded acrylic' technology. We were 100% misled. We had to have the installers back to repair unacceptable workmanship. They quoted a scope of work that was modified. It was agreed that there would be a credit issued. It was issued, then it was reversed. We reached out to Lorenzo G about the credit. After multiple follow ups from us, he told me that I was disrespectful for sending a text on Sunday, and that he would no longer be dealing with us. "Customer service will help you from here". His justification was a screen shot of a text from 3 days prior to show that someone was working on it. If he had taken 2 seconds to let me know that he would not have received a text from me on Sunday. We are stuck with this
Felipe A. and Jeff M. arrived on time to complete a demo of my old bath tub enclosure and replacement with a new shower enclosure. They were professional as well as friendly. They explained every step of the procedure thoroughly and I was able to give personal input to complete my project. I would highly recommend West Shore for all home remodeling jobs.
Overall experience was great, punctual, professional, friendly and knowledgeable, answering questions. Quinn S, Tony T, Jake G, Tristan P did wonderful with the shower/bathroom. Salesmen Michael was engaging, polite, spent plenty of time going over everything.
Tony T Tyler d Joe l and Quinn s they were very professional, respectful, kind, and communicated to the customer any and all changes or adjustments that were made along the way
The guys were very considerate and cleaned up after ,thanks guys
The guys were very considerate and cleaned up after ,thanks guys
Good sales team and installation team. Decent rates for financing. Jadon K, Tony T, Jake G, Quinn S
Ethan Jeff and Bruce were very quick and thorough.
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Tyler d Joe l Tony T Quinn s Jaydon showed up did an amazing job highly these guys for your next bathroom remodel
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